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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Joyroom JR-PBF27 Pro Power Bank 10000mAh 30W with Built-in USB-C Cable and Additional Bidirectional USB-C to Lightning Cable - White

Joyroom JR-PBF27 Pro Power Bank 10000mAh 30W with Built-in USB-C Cable and Additional Bidirectional USB-C to Lightning Cable - White
Joyroom JR-PBF27 Pro Power Bank 10000mAh 30W with Built-in USB-C Cable and Additional Bidirectional USB-C to Lightning Cable - White
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R546
The Joyroom JR-PBF27 Pro is a high-performance 10000mAh power bank designed for users who need fast and reliable charging on the go. With a built-in USB-C cable and an additional bidirectional USB-C to Lightning cable, this power bank offers ultimate convenience without the need to carry extra cable... Read More
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Stock Out Of StockNo Stock Code 3051761 Brand JOYROOM Model JR-PBF27 Pro Warranty 2 Years

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Estimated delivery Thursday, October 29
You will be kept updated through our detailed tracking system
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The Joyroom JR-PBF27 Pro is a high-performance 10000mAh power bank designed for users who need fast and reliable charging on the go. With a built-in USB-C cable and an additional bidirectional USB-C to Lightning cable, this power bank offers ultimate convenience without the need to carry extra cables. It supports 30W fast charging via Power Delivery 3.0, Quick Charge 3.0, and PPS, making it compatible with a wide range of devices including smartphones, tablets, and small laptops.

Advantages

Compact and portable design with a digital LED display shows remaining battery capacity. The dual built-in cables (USB-C and USB-C to Lightning) allow simultaneous charging of up to three devices. Safety features include overcharge, over-discharge, overcurrent, short circuit, overvoltage, and overheating protection.

Suitable for

  • Smartphones (iPhone, Samsung, etc.)
  • Tablets and iPads
  • Smartwatches and earbuds
  • Small laptops (USB-C compatible)

Key specifications

  • Battery Capacity: 10000mAh (37Wh)
  • Max Output Power: 30W
  • Battery Type: Lithium Polymer
  • Built-in Cable 1: USB-C (Output)
  • Built-in Cable 2: USB-C to Lightning (Bidirectional Input/Output)
  • Input Port: 1x USB-C
  • Output Ports: 1x Built-in USB-C Cable, 1x Built-in USB-C to Lightning Cable, 1x USB-C Port
  • Fast Charging Protocols: PD 3.0, QC 3.0, PPS
  • Input (USB-C Port): 5V/3A, 9V/3A, 12V/2.5A (30W Max)
  • Output (USB-C Built-in Cable): 5V/3A, 9V/3A, 12V/2.5A (30W Max)
  • Output (USB-C Port): 5V/3A, 9V/3A, 12V/2.5A (30W Max)
  • Output (Lightning Built-in Cable): 5V/2.4A, 9V/3A (27W Max)
  • Total Max Output: 30W
  • Color: White
  • Material: ABS + PC Fireproof
  • Safety Protections: Overcharge, Over-discharge, Overcurrent, Short Circuit, Overvoltage, Overheating
  • Charging Indicator: LED Digital Display
  • Simultaneous Device Charging: Up to 3 devices
  • Certifications: CE, FCC, RoHS

Recommendations

For optimal performance, use a compatible USB-C cable and power adapter. This power bank is ideal for travel, daily commutes, and emergency backup.

Specifications
Brand
Joyroom
Cable Included
Built-in USB-C cable and USB-C to Lightning cable
Category
Power Bank
Circuit Protection
Overcharge, Over-discharge, Overcurrent, Short Circuit, Overvoltage, Overheating
EAN
6956116762254
Material
ABS + PC Fireproof
Maximum Output Power
30W
Model
JR-PBF27 Pro
MPN
JR-PBF27 Pro
Product colour
White
Product type
Power Bank
Special features
Built-in USB-C and USB-C to Lightning cables, LED digital display, 30W fast charging
Price history over the last 6 months
Joyroom JR-PBF27 Pro Power Bank 10000mAh 30W with Built-in USB-C Cable and Additional Bidirectional USB-C to Lightning Cable - White
Current
R546
Lowest
R533
Highest
R562
Change 24H
-R10   -2%
Week
-R10   -2%
Month
-R10   -2%

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