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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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JLab Lux ANC Wireless Over-Ear Headphones with Active Noise Cancellation, Bluetooth 5.3, 70-Hour Battery, White IEUHBJLUXANCRWHT62

JLab Lux ANC Wireless Over-Ear Headphones with Active Noise Cancellation, Bluetooth 5.3, 70-Hour Battery, White IEUHBJLUXANCRWHT62
JLab Lux ANC Wireless Over-Ear Headphones with Active Noise Cancellation, Bluetooth 5.3, 70-Hour Battery, White IEUHBJLUXANCRWHT62
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R2,430
+R8 Reward
For commuters and frequent flyers, the JLab Lux ANC headphones deliver active noise cancellation up to 25 dB, blocking out engine hum and office chatter so you can focus on your music or calls. The over-ear design with plush ear cushions keeps you comfortable during long listening sessions, while th... Read More
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Stock 3 Code 3548946 Brand JLAB Model IEUHBJLUXANCRWHT62 Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival

For commuters and frequent flyers, the JLab Lux ANC headphones deliver active noise cancellation up to 25 dB, blocking out engine hum and office chatter so you can focus on your music or calls. The over-ear design with plush ear cushions keeps you comfortable during long listening sessions, while the foldable build and included travel case make them easy to pack.

Key specifications

  • Active Noise Cancellation (ANC) with up to 25 dB reduction
  • Bluetooth 5.3 wireless connectivity
  • 40mm dynamic neodymium drivers
  • Up to 70 hours battery life (ANC off), 45 hours (ANC on)
  • USB-C charging, approximately 2 hours to full
  • Built-in MEMS microphone for calls
  • On-ear controls for volume, playback, and ANC/Be Aware mode
  • Foldable design with travel case
  • Includes USB-C charging cable and 3.5mm AUX cable

Why choose it

The Lux ANC combines long battery life with effective noise cancellation, so you can go days without recharging. Be Aware mode lets you hear your surroundings when needed, and the 3.5mm AUX cable provides a wired option for in-flight entertainment or when the battery runs low.

Ideal use cases

  • Daily commuting on trains, buses, or planes
  • Focused work in noisy offices or cafés
  • Long listening sessions at home without frequent charging
  • Travel with the foldable design and protective case

Good to know

The headphones support voice assistants and include a 3.5mm AUX cable for wired use. The white finish offers a clean, modern look.

Specifications
Battery capacity
1000 mAh
Battery operated
Yes
Battery type
Lithium-Ion (Li-Ion)
Bluetooth
Yes
Bluetooth version
5.3
Brand
JLab
Cables included
USB-C charging cable, 3.5mm AUX cable, travel case
Category
Headphones
Connectivity technology
Wireless
Control type
Buttons
Control unit type
On-ear control
Driver unit
40 mm
EAN
810119071248
Ear coupling
Circumaural
Headset type
Headphones
Height
190 mm
Model
Lux ANC
MPN
IEUHBJLUXANCRWHT62
Music playback
Yes
Product colour
White
Product type
Headphones
Recommended usage
Music
USB connector
USB Type-C
Warranty period
2 years
Wearing style
Headband
Weight
0.5 kg
Width
170 mm
Price history over the last 6 months
JLab Lux ANC Wireless Over-Ear Headphones with Active Noise Cancellation, Bluetooth 5.3, 70-Hour Battery, White IEUHBJLUXANCRWHT62
Current
R2,430
Lowest
R2,316
Highest
R2,430
Change 24H
+R113   +5%
Week
—   
Month
—   

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