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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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JBL Wave Flex Headset True Wireless Stereo (TWS) In-ear Calls/Music/Sport/Everyday Bluetooth White

JBL Wave Flex Headset True Wireless Stereo (TWS) In-ear Calls/Music/Sport/Everyday Bluetooth White
JBL Wave Flex Headset True Wireless Stereo (TWS) In-ear Calls/Music/Sport/Everyday Bluetooth White
JBL Wave Flex Headset True Wireless Stereo (TWS) In-ear Calls/Music/Sport/Everyday Bluetooth White
JBL Wave Flex Headset True Wireless Stereo (TWS) In-ear Calls/Music/Sport/Everyday Bluetooth White
JBL Wave Flex Headset True Wireless Stereo (TWS) In-ear Calls/Music/Sport/Everyday Bluetooth White
JBL Wave Flex Headset True Wireless Stereo (TWS) In-ear Calls/Music/Sport/Everyday Bluetooth White
JBL Wave Flex Headset True Wireless Stereo (TWS) In-ear Calls/Music/Sport/Everyday Bluetooth White
JBL Wave Flex Headset True Wireless Stereo (TWS) In-ear Calls/Music/Sport/Everyday Bluetooth White
JBL Wave Flex Headset True Wireless Stereo (TWS) In-ear Calls/Music/Sport/Everyday Bluetooth White
JBL Wave Flex Headset True Wireless Stereo (TWS) In-ear Calls/Music/Sport/Everyday Bluetooth White
JBL Wave Flex Headset True Wireless Stereo (TWS) In-ear Calls/Music/Sport/Everyday Bluetooth White
JBL Wave Flex Headset True Wireless Stereo (TWS) In-ear Calls/Music/Sport/Everyday Bluetooth White
JBL Wave Flex Headset True Wireless Stereo (TWS) In-ear Calls/Music/Sport/Everyday Bluetooth White
JBL Wave Flex Headset True Wireless Stereo (TWS) In-ear Calls/Music/Sport/Everyday Bluetooth White
JBL Wave Flex Headset True Wireless Stereo (TWS) In-ear Calls/Music/Sport/Everyday Bluetooth White
JBL Wave Flex Headset True Wireless Stereo (TWS) In-ear Calls/Music/Sport/Everyday Bluetooth White
JBL Wave Flex Headset True Wireless Stereo (TWS) In-ear Calls/Music/Sport/Everyday Bluetooth White
JBL Wave Flex Headset True Wireless Stereo (TWS) In-ear Calls/Music/Sport/Everyday Bluetooth White
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R1,552
+R5 Reward
Deep bass, plenty of funBring your sound everywhere. With bass you can feel, up to 32 total hours of battery life, and a secure, comfortable stick-open design, the splash and dust resistant JBL Wave Flex are designed for your daily entertainment. Whether you're roaming city streets or relaxing on th... Read More
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Stock 5 Code 2407713 Brand JBL Model JBLWFLEXWHT Warranty 2 Years

Shipping & Returns

Estimated delivery Wednesday, October 7
You will be kept updated through our detailed tracking system
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Deep bass, plenty of fun
Bring your sound everywhere. With bass you can feel, up to 32 total hours of battery life, and a secure, comfortable stick-open design, the splash and dust resistant JBL Wave Flex are designed for your daily entertainment. Whether you're roaming city streets or relaxing on the beach, your hands-free stereo calls will always be crystal clear, while Smart Ambient technology keeps you aware of your surroundings. And when you need an extra boost, you can speed charge two additional hours of power in just 10 minutes.

JBL Deep Bass Sound
Get the most from your mixes with high-quality audio from secure, reliable earbuds with 12mm drivers featuring JBL Deep Bass Sound.

Comfortable fit
The ergonomic, stick-open design of the JBL Wave Flex fits so comfortably you may forget you're wearing them. The stick-open design allows you to enjoy all the sound without blocking your ear-canal.

Up to 32 (8h + 24h) total hours of battery life with speed charging
With 8 hours of battery life in the earbuds and 24 in the case, the JBL Wave Flex provide all-day audio. And when you need more power, you can speed charge an extra two hours in just 10 minutes.

JBL Wave Flex. Product type: Headset. Connectivity technology: True Wireless Stereo (TWS), Bluetooth. Recommended usage: Calls/Music/Sport/Everyday. Headphone frequency: 20 - 20000 Hz. Weight: 46 g. Product colour: White

Key Highlights
  • White Calls/Music/Sport/Everyday In-ear Headset
  • True Wireless Stereo (TWS) Bluetooth 5.2
  • Intraaural Earbuds 20 - 20000 Hz 16 Ω 105 dB
  • Microphone type: Built-in -38 dB
  • Built-in battery Lithium-Ion (Li-Ion) 40 mAh
Specifications
Battery capacity
40 mAh
Battery capacity (charging case)
500 mAh
Battery charge indicator
Yes
Battery life
480 min
Battery operated
Yes
Battery recharge time
2 h
Battery recharge time (charging case)
2 h
Battery technology
Lithium-Ion (Li-Ion)
Battery technology (charging case)
Lithium-Ion (Li-Ion)
Battery type
Built-in battery
Battery voltage
3.8 V
Bluetooth
Yes
Bluetooth profiles
A2DP, AVRCP, HFP
Bluetooth version
5.2
Cables included
USB Type-C
Charging case
Yes
Charging case capacity
500 mAh
Charging case connector type
USB Type-C
Charging case dimensions (W x D x H)
49.37 x 54.84 x 25.85 mm
Charging case type
Wired
Charging case weight
35.1 g
Charging source
USB
Commodity code
8518300090
Compliance certificates
RoHS
Connectivity technology
True Wireless Stereo (TWS)
Continuous audio playback time
8 h
Continuous audio playback time (with charging case)
24 h
Control type
Touch
Control unit type
On-ear control unit
Country of origin
China
Depth
121 mm
Driver type
Dynamic
Driver unit
1.2 cm
Ear coupling
Intraaural
Fast charging
Yes
Frequency band
2.4 - 2.4835 GHz
Harmonized System (HS) code
8518300090
Headphone frequency
20 - 20000 Hz
Headphone sensitivity
105 dB
Headset type
Binaural
Height
86 mm
Impedance
16 Ω
International Protection (IP) code
IP54
Intraaural headphones type
Earbuds
LED indicators
Yes
Left earpiece weight
3.8 g
Microphone sensitivity
-38 dB
Microphone type
Built-in
Music playback
Yes
Package depth
134 mm
Package height
95 mm
Package type
Hanging box
Package weight
111 g
Package width
30 mm
Product colour
White
Product type
Headset
Protection features
Dust resistant, Water resistant
Quantity
1
Quick start guide
Yes
Recommended usage
Calls/Music/Sport/Everyday
Right earpiece weight
3.8 g
Safety sheet
Yes
Sound pressure level (max)
95 dB
Warranty card
Yes
Wearing style
In-ear
Weight
46 g
Width
27 mm

Manual

Open Manual

Leaflet

Open Leaflet
Price history over the last 6 months
JBL Wave Flex Headset True Wireless Stereo (TWS) In-ear Calls/Music/Sport/Everyday Bluetooth White
Current
R1,552
Lowest
R1,272
Highest
R1,552
Change 24H
+R29   +2%
Week
+R277   +22%
Month
+R277   +22%

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