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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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JBL Vibe Flex Headset True Wireless Stereo (TWS) In-ear Calls/Music Bluetooth Beige

JBL Vibe Flex Headset True Wireless Stereo (TWS) In-ear Calls/Music Bluetooth Beige
JBL Vibe Flex Headset True Wireless Stereo (TWS) In-ear Calls/Music Bluetooth Beige
0 reviews • Write a review
R1,428
JBL Deep Bass SoundGet the most from your mixes with high-quality audio from secure, reliable earbudswith 12mm drivers featuring JBL Deep Bass Sound.Comfortable fitThe ergonomic, stick-open design of the JBL Wave Flex fits so comfortably you mayforget you’re wearing them. The stick-open design allow... Read More
Out Of Stock
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Stock Out Of StockNo Stock Code 2407721 Brand JBL Model JBLVFLEXBEG Warranty 2 Years

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JBL Deep Bass Sound
Get the most from your mixes with high-quality audio from secure, reliable earbuds
with 12mm drivers featuring JBL Deep Bass Sound.

Comfortable fit
The ergonomic, stick-open design of the JBL Wave Flex fits so comfortably you may
forget you’re wearing them. The stick-open design allows you to enjoy all the sound
without blocking your ear-canal.

Up to 32 (8h + 24h) total hours of battery life with speed charging
With 8 hours of battery life in the earbuds and 24 in the case, the JBL Wave Flex
provide all-day audio. And when you need more power, you can speed charge an
extra two hours in just 10 minutes.

Stay aware of your surrounding
Go anywhere and hear everything with Smart Ambient technology. When you need
to pause for a quick chat, TalkThru lets you instantly hear yourself and those around
you without taking out your earbuds. Or use Ambient Aware to keep the music
playing while remaining aware of your surroundings.

Hands-free calls with VoiceAware
When you’re making hands-free stereo calls on the go, VoiceAware lets you balance
how much of your own voice you hear while talking with others.

Water and dust resistant
From the beach to the bike trail, the IP54-certified earbuds and IPX2 charging case
are water and dust resistant for all-day experiences.

JBL Headphones App compatible
Listen all day—your way. Dial in your preferred sound with the dedicated app and
transform the JBL Wave Flex into your ideal audio companion.

JBL Vibe Flex. Product type: Headset. Connectivity technology: True Wireless Stereo (TWS), Bluetooth. Recommended usage: Calls/Music. Headphone frequency: 20 - 20000 Hz. Product colour: Beige

Key Highlights
  • Earbud battery type: Lithium-ion polymer (40 mAh/ 3.85 V)
  • Charging case battery type: Lithium-ion polymer (500 mAh/ 3.8 V)
  • Charging time: <2 hrs from empty
  • Music playtime with BT on: up to 8 hrs
  • Talk time: up to 4.5 hrs
  • Beige Calls/Music In-ear Headset
  • True Wireless Stereo (TWS) Bluetooth 5.2
  • Intraaural Earbuds 20 - 20000 Hz 16 Ω 105 dB
  • Microphone type: Built-in -38 dB
  • Built-in battery Lithium-Ion (Li-Ion) 40 mAh
Specifications
Accessories included in set
3 sizes silicone eartips
Adjustable volume
Yes
Battery capacity
40 mAh
Battery capacity (charging case)
500 mAh
Battery operated
Yes
Battery recharge time
4.5 h
Battery technology
Lithium-Ion (Li-Ion)
Battery technology (charging case)
Lithium-Ion (Li-Ion)
Battery type
Built-in battery
Bluetooth
Yes
Bluetooth profiles
A2DP, AVRCP, HFP
Bluetooth version
5.2
Cables included
USB Type-C
Charging case
Yes
Charging case capacity
500 mAh
Charging case connector type
USB Type-C
Charging case dimensions (W x D x H)
49.37 x 54.84 x 25.85 mm
Charging case type
Wired
Charging case weight
35.1 g
Charging source
USB
Charging time
120 min
Connectivity technology
True Wireless Stereo (TWS)
Continuous audio playback time
8 h
Depth
33.5 mm
Driver type
Dynamic
Driver unit
1.2 cm
Ear coupling
Intraaural
Frequency band
2.4 - 2.4835 GHz
Headphone frequency
20 - 20000 Hz
Headphone sensitivity
105 dB
Headset type
Binaural
Height
18.5 mm
Impedance
16 Ω
Input voltage (charging case)
3.8 V
Input voltage (earpieces)
3.85 V
International Protection (IP) code
IP54
Intraaural headphones type
Earbuds
Left earpiece battery capacity
40 mAh
Left earpiece weight
3.8 g
Microphone sensitivity
-38 dB
Microphone type
Built-in
Noise canceling type
Active
Operating keys
Answer/end call, Play/Pause, Track <, Track >
Operating temperature (T-T)
0 - 45 °C
Package type
Hanging box
Product colour
Beige
Product type
Headset
Protection features
Dust resistant, Water resistant
Quantity
1
Quick start guide
Yes
Recommended usage
Calls/Music
Right earpiece battery capacity
40 mAh
Right earpiece weight
3.8 g
Safety sheet
Yes
Sound pressure level (max)
95 dB
Warranty card
Yes
Wearing style
In-ear
Width
18.6 mm

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