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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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JBL Tune Beam Headset True Wireless Stereo (TWS) In-ear Calls/Music USB Type-C Bluetooth Black

JBL Tune Beam Headset True Wireless Stereo (TWS) In-ear Calls/Music USB Type-C Bluetooth Black
JBL Tune Beam Headset True Wireless Stereo (TWS) In-ear Calls/Music USB Type-C Bluetooth Black
JBL Tune Beam Headset True Wireless Stereo (TWS) In-ear Calls/Music USB Type-C Bluetooth Black
JBL Tune Beam Headset True Wireless Stereo (TWS) In-ear Calls/Music USB Type-C Bluetooth Black
JBL Tune Beam Headset True Wireless Stereo (TWS) In-ear Calls/Music USB Type-C Bluetooth Black
JBL Tune Beam Headset True Wireless Stereo (TWS) In-ear Calls/Music USB Type-C Bluetooth Black
JBL Tune Beam Headset True Wireless Stereo (TWS) In-ear Calls/Music USB Type-C Bluetooth Black
JBL Tune Beam Headset True Wireless Stereo (TWS) In-ear Calls/Music USB Type-C Bluetooth Black
JBL Tune Beam Headset True Wireless Stereo (TWS) In-ear Calls/Music USB Type-C Bluetooth Black
JBL Tune Beam Headset True Wireless Stereo (TWS) In-ear Calls/Music USB Type-C Bluetooth Black
JBL Tune Beam Headset True Wireless Stereo (TWS) In-ear Calls/Music USB Type-C Bluetooth Black
JBL Tune Beam Headset True Wireless Stereo (TWS) In-ear Calls/Music USB Type-C Bluetooth Black
JBL Tune Beam Headset True Wireless Stereo (TWS) In-ear Calls/Music USB Type-C Bluetooth Black
JBL Tune Beam Headset True Wireless Stereo (TWS) In-ear Calls/Music USB Type-C Bluetooth Black
JBL Tune Beam Headset True Wireless Stereo (TWS) In-ear Calls/Music USB Type-C Bluetooth Black
JBL Tune Beam Headset True Wireless Stereo (TWS) In-ear Calls/Music USB Type-C Bluetooth Black
JBL Tune Beam Headset True Wireless Stereo (TWS) In-ear Calls/Music USB Type-C Bluetooth Black
JBL Tune Beam Headset True Wireless Stereo (TWS) In-ear Calls/Music USB Type-C Bluetooth Black
JBL Tune Beam Headset True Wireless Stereo (TWS) In-ear Calls/Music USB Type-C Bluetooth Black
JBL Tune Beam Headset True Wireless Stereo (TWS) In-ear Calls/Music USB Type-C Bluetooth Black
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R1,834
All you feel is the music.Tackle your day one song at a time with the JBL Tune Beam. These true wireless earbuds give you up to 48 hours of exceptional JBL Pure Bass Sound, while the ergonomic, water and dust resistant designgives you all-day comfort in any weather. A simple touch allows you to mana... Read More
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Stock Out Of StockNo Stock Code 2407729 Brand JBL Model JBLTBEAMBLK Warranty 2 Years

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All you feel is the music.
Tackle your day one song at a time with the JBL Tune Beam. These true wireless earbuds give you up to 48 hours of exceptional JBL Pure Bass Sound, while the ergonomic, water and dust resistant design
gives you all-day comfort in any weather. A simple touch allows you to manage and enjoy perfect calls anywhere, without ambient noises. And with Active Noise Cancelling and Smart Ambient technology, you choose whether you want to tune out the world or engage with your surroundings. The stick-closed design ensures a secure fit, isolation from outside noise for better sound performance. Best of all, the JBL Headphones App lets you personalize your entire listening experience. Stay connected to your world, your way.

JBL Tune Beam. Product type: Headset. Connectivity technology: True Wireless Stereo (TWS), Bluetooth. Recommended usage: Calls/Music. Headphone frequency: 20 - 20000 Hz. Product colour: Black

Key Highlights
  • JBL Pure Bass Sound
  • Bluetooth 5.3 with LE audio support
  • Active Noise Cancelling with Smart Ambient
  • 4-Mic technology for Crisp, Clear Calls
  • Up to 48 hours of battery life
  • Water and dust resistant
  • All-day fit & comfort
  • JBL Headphones App
  • Black Calls/Music In-ear Headset
  • True Wireless Stereo (TWS) USB connectivity Bluetooth 5.3
  • Intraaural 20 - 20000 Hz 16 Ω 97 dB
  • Microphone type: Built-in -38 dB
  • Built-in battery Lithium Polymer (LiPo) 70 mAh
Specifications
Base station
Yes
Base station colour
Black
Base station USB connector
USB Type-C
Battery capacity
70 mAh
Battery life
600 min
Battery operated
Yes
Battery technology
Lithium Polymer (LiPo)
Battery type
Built-in battery
Bluetooth
Yes
Bluetooth profiles
A2DP, AVRCP, HFP
Bluetooth version
5.3
Cables included
USB Type-C
Charging case
Yes
Charging case weight
52.2 g
Connectivity technology
True Wireless Stereo (TWS)
Continuous audio playback time
48 h
Continuous audio playback time (ANC off)
12 h
Continuous audio playback time (ANC on)
10 h
Control type
Touch
Country of origin
China
Driver unit
6 mm
Ear coupling
Intraaural
Fast charging
Yes
Frequency band
2.4 - 2.4835 GHz
Harmonized System (HS) code
8518300090
Headphone frequency
20 - 20000 Hz
Headphone sensitivity
97 dB
Headset type
Binaural
Impedance
16 Ω
Input current (earpieces)
1 A
Input voltage (charging case)
3.7 V
Input voltage (earpieces)
5 V
International Protection (IP) code
IP54
Left earpiece weight
7.2 g
Microphone sensitivity
-38 dB
Microphone type
Built-in
Music playback
Yes
Noise canceling
Yes
Noise canceling type
Active
Number of microphones
4
Package depth
160 mm
Package height
40 mm
Package weight
175 g
Package width
100 mm
Product colour
Black
Product type
Headset
Protection features
Water resistant
Quantity
1
Quick start guide
Yes
Recommended usage
Calls/Music
Right earpiece weight
7.2 g
Safety sheet
Yes
Talk time (ANC off)
6.6 h
Talk time (ANC on)
6 h
USB connectivity
Yes
USB connector
USB Type-C
Warranty card
Yes
Wearing style
In-ear

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