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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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JBL Tour Pro 3 Headset Wireless In-ear Calls/Music/Sport/Everyday Bluetooth Black

JBL Tour Pro 3 Headset Wireless In-ear Calls/Music/Sport/Everyday Bluetooth Black
JBL Tour Pro 3 Headset Wireless In-ear Calls/Music/Sport/Everyday Bluetooth Black
JBL Tour Pro 3 Headset Wireless In-ear Calls/Music/Sport/Everyday Bluetooth Black
JBL Tour Pro 3 Headset Wireless In-ear Calls/Music/Sport/Everyday Bluetooth Black
JBL Tour Pro 3 Headset Wireless In-ear Calls/Music/Sport/Everyday Bluetooth Black
JBL Tour Pro 3 Headset Wireless In-ear Calls/Music/Sport/Everyday Bluetooth Black
JBL Tour Pro 3 Headset Wireless In-ear Calls/Music/Sport/Everyday Bluetooth Black
JBL Tour Pro 3 Headset Wireless In-ear Calls/Music/Sport/Everyday Bluetooth Black
JBL Tour Pro 3 Headset Wireless In-ear Calls/Music/Sport/Everyday Bluetooth Black
JBL Tour Pro 3 Headset Wireless In-ear Calls/Music/Sport/Everyday Bluetooth Black
JBL Tour Pro 3 Headset Wireless In-ear Calls/Music/Sport/Everyday Bluetooth Black
JBL Tour Pro 3 Headset Wireless In-ear Calls/Music/Sport/Everyday Bluetooth Black
JBL Tour Pro 3 Headset Wireless In-ear Calls/Music/Sport/Everyday Bluetooth Black
JBL Tour Pro 3 Headset Wireless In-ear Calls/Music/Sport/Everyday Bluetooth Black
JBL Tour Pro 3 Headset Wireless In-ear Calls/Music/Sport/Everyday Bluetooth Black
JBL Tour Pro 3 Headset Wireless In-ear Calls/Music/Sport/Everyday Bluetooth Black
JBL Tour Pro 3 Headset Wireless In-ear Calls/Music/Sport/Everyday Bluetooth Black
JBL Tour Pro 3 Headset Wireless In-ear Calls/Music/Sport/Everyday Bluetooth Black
JBL Tour Pro 3 Headset Wireless In-ear Calls/Music/Sport/Everyday Bluetooth Black
JBL Tour Pro 3 Headset Wireless In-ear Calls/Music/Sport/Everyday Bluetooth Black
JBL Tour Pro 3 Headset Wireless In-ear Calls/Music/Sport/Everyday Bluetooth Black
JBL Tour Pro 3 Headset Wireless In-ear Calls/Music/Sport/Everyday Bluetooth Black
JBL Tour Pro 3 Headset Wireless In-ear Calls/Music/Sport/Everyday Bluetooth Black
JBL Tour Pro 3 Headset Wireless In-ear Calls/Music/Sport/Everyday Bluetooth Black
JBL Tour Pro 3 Headset Wireless In-ear Calls/Music/Sport/Everyday Bluetooth Black
JBL Tour Pro 3 Headset Wireless In-ear Calls/Music/Sport/Everyday Bluetooth Black
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R4,496
+R16 Reward
Sound, like you never heard beforeGet ready for the smartest True Wireless earbuds yet. JBL Tour Pro 3 earbuds come in a newly redesigned Smart Charging Case™ with a handy and more feature-packed touchscreen, giving you full control over your listening experience—while your phone stays in your pocke... Read More
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Stock 34 Code 2395128 Brand JBL Model JBLTOURPRO3BLK Warranty 2 Years

Shipping & Returns

Estimated delivery Friday, October 2
You will be kept updated through our detailed tracking system
Payment options
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Sound, like you never heard before
Get ready for the smartest True Wireless earbuds yet. JBL Tour Pro 3 earbuds come in a newly redesigned Smart Charging Case™ with a handy and more feature-packed touchscreen, giving you full control over your listening experience—while your phone stays in your pocket. Connect seamlessly with any Bluetooth® device and immerse yourself in your music, movies, and games with JBL Spatial 360 sound with head tracking. The JBL Tour Pro 3 are also powered by legendary Hi-Res JBL Pro Sound. When it’s time to work, tune out the world with Real-Time True Adaptive Noise Cancelling. On a flight, use the Smart Charging Case™ as an audio transmitter dongle to wirelessly connect to the inflight system (or PC) and enjoy cinematic sound experience while you're in the air. Or at your desk, easily connect the Smart Charging Case™ to your computer, for perfect call quality.

JBL Tour Pro 3. Product type: Headset. Connectivity technology: Wireless, Bluetooth. Recommended usage: Calls/Music/Sport/Everyday. Headphone frequency: 20 - 20000 Hz. Weight: 117 g. Product colour: Black

Key Highlights
  • Black Calls/Music/Sport/Everyday In-ear Headset
  • Wireless Bluetooth 5.3
  • Intraaural 20 - 20000 Hz 32 Ω 104 dB
  • Microphone type: Built-in -38 dB
  • Built-in battery Lithium-Ion (Li-Ion) 850 mAh
Specifications
AC adapter included
No
Battery capacity
850 mAh
Battery operated
Yes
Battery technology
Lithium-Ion (Li-Ion)
Battery type
Built-in battery
Battery voltage
3.8 V
Bluetooth
Yes
Bluetooth profiles
A2DP, AVRCP, HFP
Bluetooth version
5.3
Cables included
USB Type-C
Carrying case
Yes
Charging case
Yes
Commodity code
8517620000
Connectivity technology
Wireless
Continuous audio playback time (ANC off)
11 h
Continuous audio playback time (ANC on)
8 h
Control type
Touch
Country of origin
China
Depth
164 mm
Driver type
Dynamic
Driver unit
1.02 cm
Ear coupling
Intraaural
Extra earbuds
Yes
Frequency band
2.4 - 2.4835 GHz
Harmonized System (HS) code
8517620000
Headphone frequency
20 - 20000 Hz
Headphone sensitivity
104 dB
Headset type
Binaural
Height
43 mm
Impedance
32 Ω
Microphone sensitivity
-38 dB
Microphone type
Built-in
Package depth
182 mm
Package height
48 mm
Package weight
275 g
Package width
113 mm
Plug and Play
Yes
Product colour
Black
Product type
Headset
Quick start guide
Yes
Recommended usage
Calls/Music/Sport/Everyday
Safety sheet
Yes
Talk time (ANC off)
5.5 h
Talk time (ANC on)
5.2 h
USB Power Delivery (USB PD)
No
USB Type-C charging port
Yes
USB Type-C required charging power (max)
5 W
USB Type-C required charging power (min)
2.5 W
Wearing style
In-ear
Weight
117 g
Width
102 mm
Works with Apple Siri
Yes
Works with the Google Assistant
Yes
Price history over the last 6 months
JBL Tour Pro 3 Headset Wireless In-ear Calls/Music/Sport/Everyday Bluetooth Black
Current
R4,496
Lowest
R4,432
Highest
R5,102
Change 24H
+R33   +1%
Week
+R37   +1%
Month
+R37   +1%

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