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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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JBL LIVE FLEX Headset True Wireless Stereo (TWS) In-ear Calls/Music Bluetooth Black

JBL LIVE FLEX Headset True Wireless Stereo (TWS) In-ear Calls/Music Bluetooth Black
JBL LIVE FLEX Headset True Wireless Stereo (TWS) In-ear Calls/Music Bluetooth Black
JBL LIVE FLEX Headset True Wireless Stereo (TWS) In-ear Calls/Music Bluetooth Black
JBL LIVE FLEX Headset True Wireless Stereo (TWS) In-ear Calls/Music Bluetooth Black
JBL LIVE FLEX Headset True Wireless Stereo (TWS) In-ear Calls/Music Bluetooth Black
JBL LIVE FLEX Headset True Wireless Stereo (TWS) In-ear Calls/Music Bluetooth Black
JBL LIVE FLEX Headset True Wireless Stereo (TWS) In-ear Calls/Music Bluetooth Black
JBL LIVE FLEX Headset True Wireless Stereo (TWS) In-ear Calls/Music Bluetooth Black
JBL LIVE FLEX Headset True Wireless Stereo (TWS) In-ear Calls/Music Bluetooth Black
JBL LIVE FLEX Headset True Wireless Stereo (TWS) In-ear Calls/Music Bluetooth Black
JBL LIVE FLEX Headset True Wireless Stereo (TWS) In-ear Calls/Music Bluetooth Black
JBL LIVE FLEX Headset True Wireless Stereo (TWS) In-ear Calls/Music Bluetooth Black
JBL LIVE FLEX Headset True Wireless Stereo (TWS) In-ear Calls/Music Bluetooth Black
JBL LIVE FLEX Headset True Wireless Stereo (TWS) In-ear Calls/Music Bluetooth Black
JBL LIVE FLEX Headset True Wireless Stereo (TWS) In-ear Calls/Music Bluetooth Black
JBL LIVE FLEX Headset True Wireless Stereo (TWS) In-ear Calls/Music Bluetooth Black
JBL LIVE FLEX Headset True Wireless Stereo (TWS) In-ear Calls/Music Bluetooth Black
JBL LIVE FLEX Headset True Wireless Stereo (TWS) In-ear Calls/Music Bluetooth Black
JBL LIVE FLEX Headset True Wireless Stereo (TWS) In-ear Calls/Music Bluetooth Black
JBL LIVE FLEX Headset True Wireless Stereo (TWS) In-ear Calls/Music Bluetooth Black
JBL LIVE FLEX Headset True Wireless Stereo (TWS) In-ear Calls/Music Bluetooth Black
JBL LIVE FLEX Headset True Wireless Stereo (TWS) In-ear Calls/Music Bluetooth Black
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R2,189
+R7 Reward
JBL LIVE FLEX, True Wireless Stereo (TWS), Calls/Music, 20 - 2000 Hz, 37.9 g, Headset, Black JBL LIVE FLEX. Product type: Headset. Connectivity technology: True Wireless Stereo (TWS), Bluetooth. Recommended usage: Calls/Music. Headphone frequency: 20 - 2000 Hz. Weight: 37.9 g. Product colour: Black... Read More
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Stock 3 Code 1727127 Brand JBL Harman Model JBLLIVEFLEXBLK Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, September 29
You will be kept updated through our detailed tracking system
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JBL LIVE FLEX, True Wireless Stereo (TWS), Calls/Music, 20 - 2000 Hz, 37.9 g, Headset, Black

JBL LIVE FLEX. Product type: Headset. Connectivity technology: True Wireless Stereo (TWS), Bluetooth. Recommended usage: Calls/Music. Headphone frequency: 20 - 2000 Hz. Weight: 37.9 g. Product colour: Black

Key Highlights
  • Black Calls/Music In-ear Headset
  • True Wireless Stereo (TWS) Bluetooth 5.3
  • Intraaural Earbuds 20 - 2000 Hz 32 Ω 101 dB
  • Microphone type: Built-in -38 dB
  • Built-in battery Lithium Polymer (LiPo) 54 mAh
Specifications
3.5 mm connector
No
6.35 mm connector
No
AC adapter included
No
Acoustic system
Open
Audio adapters included
No
Battery capacity
54 mAh
Battery operated
Yes
Battery technology
Lithium Polymer (LiPo)
Battery type
Built-in battery
Bluetooth
Yes
Bluetooth profiles
A2DP, AVRCP, HFP
Bluetooth version
5.3
Bone conduction
No
Bone conduction sensor
No
Cable colour
Red
Cables included
USB Type-C
Charger
Yes
Charging case
Yes
Charging case connector type
USB Type-C
Charging case type
Wired
Charging case weight
36.8543801 g
Charging stand
No
Charging time
120 min
Connectivity technology
True Wireless Stereo (TWS)
Continuous audio playback time
40 h
Continuous audio playback time (ANC on)
8 h
Control type
Touch
Control unit type
On-ear control unit
Driver type
Dynamic
Driver unit
1.2 cm
Ear coupling
Intraaural
Foldable
No
Frequency band
2.4 - 2.4835 GHz
Headphone frequency
20 - 2000 Hz
Headphone sensitivity
101 dB
Headset type
Binaural
Impedance
32 Ω
Input voltage (charging case)
3.85 V
Input voltage (earpieces)
3.85 V
International Protection (IP) code
IP54
Intraaural headphones type
Earbuds
Microphone sensitivity
-38 dB
Microphone type
Built-in
Noise canceling
Yes
Noise canceling type
Active
Noise reduction
Yes
Operating temperature (T-T)
0 - 45 °C
Power bank included
No
Power bank interface
USB Type-C
Product colour
Black
Product type
Headset
Protection features
Waterproof, Dust resistant
Recommended usage
Calls/Music
RF connectivity
No
Safety sheet
Yes
Talk time
4 h
Talk time (with charging case)
4 h
USB connectivity
No
USB Power Delivery (USB PD)
No
USB Type-C required charging power (max)
5 W
USB Type-C required charging power (min)
2.5 W
Volume control
Touch
Warranty card
Yes
Warranty period
2 year(s)
Wearing style
In-ear
Weight
37.9 g

Leaflet

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Price history over the last 6 months
JBL LIVE FLEX Headset True Wireless Stereo (TWS) In-ear Calls/Music Bluetooth Black
Current
R2,189
Lowest
R1,609
Highest
R2,189
Change 24H
+R16   +1%
Week
+R557   +34%
Month
+R580   +36%

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