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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

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  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
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We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Jabra Engage 50 Mono, Wired, Office/Call center, 20 - 20000 Hz, 61 g, Headset, Black

Jabra Engage 50 Mono, Wired, Office/Call center, 20 - 20000 Hz, 61 g, Headset, Black
Jabra Engage 50 Mono, Wired, Office/Call center, 20 - 20000 Hz, 61 g, Headset, Black
Jabra Engage 50 Mono, Wired, Office/Call center, 20 - 20000 Hz, 61 g, Headset, Black
Jabra Engage 50 Mono, Wired, Office/Call center, 20 - 20000 Hz, 61 g, Headset, Black
Jabra Engage 50 Mono, Wired, Office/Call center, 20 - 20000 Hz, 61 g, Headset, Black
Jabra Engage 50 Mono, Wired, Office/Call center, 20 - 20000 Hz, 61 g, Headset, Black
Jabra Engage 50 Mono, Wired, Office/Call center, 20 - 20000 Hz, 61 g, Headset, Black
Jabra Engage 50 Mono, Wired, Office/Call center, 20 - 20000 Hz, 61 g, Headset, Black
Jabra Engage 50 Mono, Wired, Office/Call center, 20 - 20000 Hz, 61 g, Headset, Black
Jabra Engage 50 Mono, Wired, Office/Call center, 20 - 20000 Hz, 61 g, Headset, Black
Jabra Engage 50 Mono, Wired, Office/Call center, 20 - 20000 Hz, 61 g, Headset, Black
Jabra Engage 50 Mono, Wired, Office/Call center, 20 - 20000 Hz, 61 g, Headset, Black
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R2,445
+R8 Reward
The Jabra Engage 50 headset is engineered for softphone environments, with features to combat noise and interruptions. With a unique, 3-microphone system for superior call quality even in noisy offices and multi-coloured status lights to deter interruptions, the Engage 50 is designed for customer sa... Read More
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Stock 17 Code 121388 Brand JABRA Model 5093-610-189 Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
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The Jabra Engage 50 headset is engineered for softphone environments, with features to combat noise and interruptions. With a unique, 3-microphone system for superior call quality even in noisy offices and multi-coloured status lights to deter interruptions, the Engage 50 is designed for customer satisfaction. Integration with Jabra software enables live agent microphone guidance and rich call analytics give more proactive control of customer experience.

The Jabra Engage 50 headset is engineered for softphone environments, with features that combat noise and interruptions to drive customer satisfaction in the contact centre.

Digital sound for the clearest calls

A unique, 3-microphone system with intelligent noise-cancellation filters out background noise and breathing sounds, giving callers a superior experience. Stereo sound and super wideband give vibrant, lifelike conversations – with the highest levels of hearing protection for agents.

Reduce interruptions and enhance agents’ focus

Multi-colour status lights on both earcups ensure interruptions are kept to a minimum. More than just a busylight, the status lights can be customised for specific needs*. Impressive passive noise-cancellation enhances agents’ focus.

Live guidance for agents and rich call analytics improve customer experience

The Engage 50 leverages Jabra software* for a smarter way to overcome noise. With live onscreen microphone guidance for agents and rich call analytics for the business, the Engage 50 helps deliver better-sounding calls.

Better call control for greater efficiency

The call control unit accessory enables agents to adjust volume levels and mute, speed dial, answer and end calls and update their status lights at the touch of a button. The control unit is easy to use and designed to stay in place.

Designed for softphone environments

Built for today – ready for tomorrow. Features category-first USB-C for easy connection to computer and mobile devices and with USB-A connectivity available as an accessory.
Key Highlights
  • Give customers the clearest calls with a unique 3-microphone system that blocks out background noise. Stereo sound and super wideband deliver superior digital sound – even in noisy offices.
  • Increase agents’ focus with programmable multi-colour status lights to deter interruptions and impressive passive noise-cancellation to aid concentration.
  • The Engage 50 offers live onscreen microphone guidance for users and a range of rich call analytics to help deliver better-sounding calls
  • Enhance agents’ efficiency with an intuitive call control unit that allows for one-touch control of calls and status light settings.
  • Designed for softphone environments, the Engage 50 is built for today – but ready for tomorrow. The headset features category-first USB-C for easy connection to PC and mobile devices and USB-A connectivity is also available.
  • Black Office/Call center Head-band Headset
  • Wired USB connectivity Bluetooth
  • Supraaural 20 - 20000 Hz 32 Ω 115 dB
  • Microphone type: Boom -26 dB
Specifications
2.5 mm connector
No
3.5 mm connector
No
Applications supported
Jabra Direct;Jabra Xpress
Auto power off
No
Auto-connect
No
Automatic volume adjustment
No
Bluetooth
Yes
Bluetooth Low Energy (BLE)
No
Bluetooth profiles
AAC, SBC
Bone conduction sensor
No
Cable length
1.2 m
Carrying case
No
Certification
Cisco;Microsoft;Unify
Charging case
No
Charging stand
No
Clip
Yes
Connectivity technology
Wired
Control unit type
External control unit
Country of origin
China
Current consumption
53 mA
Daisy chain
No
Depth
193 mm
Digital Signal Processing (DSP)
Yes
Driver unit
2.8 cm
Ear coupling
Supraaural
Ear cushion type
Leatherette size L
Ear pad material
Faux leather
Easy pairing
No
External control unit interface
USB
Fast charging
No
FM radio
No
Folding microphone
Yes
Harmonized System (HS) code
85183000
HD voice
Yes
Headphone frequency
20 - 20000 Hz
Headphone sensitivity
115 dB
Headset type
Monaural
Hearing protection technologies
Jabra PeakStop
Heart rate monitor
No
HearThrough
No
Height
62 mm
Impedance
32 Ω
In-ear pressure relief
No
Master (outer) case gross weight
3.8 kg
Master (outer) case height
330 mm
Master (outer) case length
395 mm
Master (outer) case width
220 mm
Material
Acrylonitrile butadiene styrene (ABS), Polycarbonate, Polyoxymethylene (POM), Thermoplastic elastomer (TPE), Thermoplastic polyurethane (TPU)
Microphone frequency
100 - 14000 Hz
Microphone mute
No
Microphone noise-canceling
Yes
Microphone sensitivity
-26 dB
Microphone type
Boom
Motion sensor
No
Multipoint connectivity
No
Music playback
Yes
Near Field Communication (NFC)
No
Noise reduction
No
Number of microphones
3
On/off switch
No
Operating temperature (T-T)
-10 - 40 °C
Over the Air Updates (OTA)
No
Package depth
200 mm
Package height
157 mm
Package weight
200 g
Package width
47 mm
Packaging content
Headset;Protective bag;User documents;Clorthing clip
Phonebook access profile (PBAP)
No
Plug and Play
Yes
Product colour
Black
Product type
Headset
Products per master (outer) case
16 pc(s)
Protective pouch
Yes
Quantity
1
Quick start guide
Yes
Rechargeable battery
No
Recommended usage
Office/Call center
Refurbished
No
Speakerphone
No
Steel hinges
No
Storage temperature (T-T)
-20 - 50 °C
USB connectivity
Yes
USB connector
USB Type-C
USB Type-C charging port
No
Virtual surround
No
Voice control
No
Voice guidance
No
Wearing style
Head-band
Weight
61 g
Width
150 mm
Works with Amazon Alexa
No

Manual

Open Manual

Document

Open Document

Leaflet

Open Leaflet
Price history over the last 6 months
Jabra Engage 50 Mono, Wired, Office/Call center, 20 - 20000 Hz, 61 g, Headset, Black
Current
R2,445
Lowest
R2,366
Highest
R2,517
Change 24H
+R53   +2%
Week
+R79   +3%
Month
+R70   +3%

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