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Jabra Engage 40 - (Inline Link) USB-C UC Stereo, Wired, Office/Call center, 50 - 20000 Hz, 63 g, Headset, Black

Jabra Engage 40 - (Inline Link) USB-C UC Stereo, Wired, Office/Call center, 50 - 20000 Hz, 63 g, Headset, Black
Jabra Engage 40 - (Inline Link) USB-C UC Stereo, Wired, Office/Call center, 50 - 20000 Hz, 63 g, Headset, Black
Jabra Engage 40 - (Inline Link) USB-C UC Stereo, Wired, Office/Call center, 50 - 20000 Hz, 63 g, Headset, Black
Jabra Engage 40 - (Inline Link) USB-C UC Stereo, Wired, Office/Call center, 50 - 20000 Hz, 63 g, Headset, Black
Jabra Engage 40 - (Inline Link) USB-C UC Stereo, Wired, Office/Call center, 50 - 20000 Hz, 63 g, Headset, Black
Jabra Engage 40 - (Inline Link) USB-C UC Stereo, Wired, Office/Call center, 50 - 20000 Hz, 63 g, Headset, Black
Jabra Engage 40 - (Inline Link) USB-C UC Stereo, Wired, Office/Call center, 50 - 20000 Hz, 63 g, Headset, Black
Jabra Engage 40 - (Inline Link) USB-C UC Stereo, Wired, Office/Call center, 50 - 20000 Hz, 63 g, Headset, Black
R3,299
Meet Jabra Engage 40, the new generation of contact centre headset. The power to improve customer satisfaction is now in your hands. Our Engage+ software delivers intelligent call insights in real time to boost agent performance and enhance customer satisfaction. With innovative speech optimization ... Read More
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Stock Out Of StockNo Stock Code 119364 Brand JABRA Model 4099-419-299 Warranty 2 Years
CategoryHeadband Headphones

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Meet Jabra Engage 40, the new generation of contact centre headset. The power to improve customer satisfaction is now in your hands. Our Engage+ software delivers intelligent call insights in real time to boost agent performance and enhance customer satisfaction. With innovative speech optimization and hearing protection, along with a powerful 2-microphone system, the overall audio experience is given a massive boost. You’ll be comfortable too, thanks to an ultra-lightweight yet durable design, adaptive fit and comfort-enhancing ear cushions for improved noise isolation. You focus on what matters most. We’ll take care of the rest.

Jabra Engage 40 is a contact centre headset that provides real-time call insights to make every customer your most satisfied customer yet. Designed for both comfort and durability, Engage 40 features a duo of intelligent microphones and a programmable control unit, to make handling calls easier than ever before.

Sounds like satisfaction

With Engage 40, calls have more clarity, and customers enjoy an all-around better experience, thanks to our innovative Engage+ software. Make interactions more meaningful and effective, with real-time call insights. This headset has been designed with you in mind (you’re welcome). It’s light, but sturdy. Comfortable, but sleek. Wear it all day, without feeling like you’re wearing it at all. With an intelligent microphone system that makes sound clearer than ever before, there’s no better headset to help you make every customer your most satisfied customer yet.

On the ball

A software system that can analyse conversations as they happen? Meet the Engage 40 with innovative Engage+ software, the future of contact centre headsets.Live, on-screen pop-ups give instant feedback, so you can improve your customer’s call experience as it’s happening.Engage+ delivers live guidance on factors affecting your customer’s call experience, including background noise, silence and interruptions. 1Onboarding, coaching and retaining staff becomes a breeze, with meaningful data at your fingertips, giving insights that make your job easier and sweeter.Show me more1 Free software download required. Integrations available for selected platforms.

Double the mic, double the satisfaction

Sound quality can make or break a call. We equipped Engage 40 with not one, but two microphones: One to help you defeat background noise once and for all and the other to keep your voice razor-sharp, enabling accurate speech-to-text capability.Combined with intuitive Engage+ software, our innovative microphone tech creates such harmonious conditions, that it can help reduce average call handling times across the board.

A comfortable agent is a happy agent

An uncomfortable agent makes for an awkward call, so we've designed Engage 40 to be so comfortable that you’ll barely know it’s there. Weighing in at as little as 1.5oz, or 45g*, it’s super lightweight, with angled cushions for the most comfortable fit.We’ve also popped an innovative maze-shaped pattern on the earcups of every headset. It’s based on studies of actual users like you and designed specifically to relieve pressure on the ear, helping you stay relaxed and focused on the needs of your customer. *weight varies for stereo and mono variants

Built for “oops”

Carelessly removed at the end of a long day, passed from desk to desk, tossed in a bag - the life of a contact centre headset can be tough. So we built Engage 40 to be one tough cookie, stress testing everything from boom-arm rotation to impact resistance, making it our strongest and longest lasting headset yet.It’s easy to make bold claims, but we’re so confident that Engage 40 will stand the test of time and the cruel conditions a headset suffers, we’ve added a three-year warranty for all headsets. Lightweight, ultra-comfortable and built to last, this headset has it all.

Easy listening

With advanced speakers and innovative noise-isolating earcups that fit perfectly, you’ll never miss an important detail during a call (or have to ask anyone to speak up or repeat the same information 47 times…) With Engage 40’s specially engineered speakers, optimised for speech clarity, frustrations are eased and calls are more productive. Bringing crystal clear sound quality to every call, BalancedVoice™ will also automatically ensure that incoming calls are crisp and clear - just another clever feature bringing calm efficiency to every conversation.

Kind on the ears

That's the philosophy behind the revolutionary professional-grade hearing protection built into the Engage 40. With Jabra SafeTone™ 2.0, you can focus on your calls, safe in the knowledge that your hearing is protected.We’ve included loads of groundbreaking hearing protecting technologies, including: IntelliTone 2.0™, which keeps average noise exposure at a safe level PeakStop™ 105 dB, which prevents sudden loud noises BalancedVoice™, which processes the incoming sound for clearer calls Speech level normalisation, which keeps incoming calls at your preferred volume Intelligent acoustic shock protection, which proactively removes or reduces potentially harmful soundsBecause hearing protection isn’t an afterthought. It’s a lifetime investment.

Your new personal assistant

Imagine a helping hand to hear customers more clearly and to optimise the dynamics of every call, allowing you to enjoy more balance on a long-shift.Engage 40 uses a unique signal processing algorithm, BalancedVoice™, to stop you constantly cranking up the call volume and keep you call ready throughout the day. Relax, avoid call fatigue, and focus on your customer - it’s all taken care of.But we would say that, so we tested this unique technology with users like you. They agreed that it makes higher-pitched voices clearer and makes speech easier to pick out from background noise, all while cleverly evening out voice tone, creating harmony for your ears*. *Evaluation of near-end-listening enhancement study, Jabra – Nele-e, Fraunhofer IDMT, Feb-May 2017

Crush the conversation

With Engage 40, all the power is at your fingertips. Answer, mute and control the volume of your calls with just a few simple taps. Handling calls has never been this simple.The customisable buttons of the control unit can be integrated with your contact centre and Unified Communications (UC) platforms, including Amazon Connect and Genesys, for efficiency where it matters. Hop between platform screens and control the volume with programmable buttons for speedy call handling. A better call experience for you and the customer has never been so easy.

Friends with everyone

Connecting with your customers is a walk in the park with Engage 40. The headset plays well with all leading contact centre and Unified Communications (UC) platforms and even has integrated call control for the likes of Amazon Connect, Genesys Cloud CX and NICE CXone, when used with the control unit accessory. 2With a UC variant certified for Google Meet, Works With Chromebook3 and Zoom and another variant for Microsoft Teams, you can enjoy seamless and stress-free customer interactions across the board. Stay close. Stay in control. Stay connected. 2. Software may be needed for configuration. Refer to Jabra.com/platforms for details.

Come back later

Say ‘no’ to costly interruptions with the Engage 40 headset, which sets clear boundaries by showing when you’re busy. A red light will glow automatically when you’re busy on a call, showing anyone around you that now isn’t a great time to chat - so you can stay focused on your customer and give colleagues a clear signal when you’re free.
Key Highlights
  • Real-time guidance (requires Engage+)*
  • 2-microphone system
  • All-day comfort
  • Inline call control unit
  • Durable with a 3-year warranty
  • Built-in busylight
  • Black Office/Call center Head-band Headset
  • Wired USB connectivity
  • Circumaural 50 - 20000 Hz 32 Ω
  • Microphone type: Boom -38 dB
Specifications
Applications supported
Engage+;Jabra Direct;Jabra Xpress
Auto power off
No
Auto-connect
No
Automatic volume adjustment
No
BeamForming
Yes
Bluetooth
No
Bluetooth Low Energy (BLE)
No
Bluetooth profiles
SBC
Bone conduction sensor
No
Carrying case
Yes
Certification
Cisco;Unify;Microsoft Teams;Zoom;Google Meet;Amazon Chime;Works With Chromebook
Certified for Microsoft Teams
Yes
Charging case
No
Charging stand
No
Clear Voice technology
Yes
Connectivity technology
Wired
Daisy chain
No
Depth
167 mm
Depth (imperial)
16.7 cm (6.57")
Digital Signal Processing (DSP)
Yes
Driver unit
2 cm
Ear coupling
Circumaural
Ear cushion type
Single size leatherette cushion
Ear pad material
Polyurethane (PU)
Easy pairing
No
Fast charging
No
FM radio
No
Frequency response (music mode)
50 - 20000 Hz
Frequency response (talk mode)
100 - 14000 Hz
HD voice
Yes
Headphone frequency
50 - 20000 Hz
Headset type
Binaural
Hearing protection technologies
Jabra PeakStop
Heart rate monitor
No
HearThrough
No
Height
54 mm
Height (imperial)
5.41 cm (2.13")
Housing material
Polycarbonate (PC), Acrylonitrile butadiene styrene (ABS), Silicone, Thermoplastic elastomer (TPE)
Impedance
32 Ω
In-ear pressure relief
No
LED indicators
Call
Maximum input power
30 mW
MEMS (Micro-Electro-Mechanical System) microphone
Yes
Microphone frequency
100 - 14000 Hz
Microphone mute
No
Microphone sensitivity
-38 dB
Microphone type
Boom
Motion sensor
No
Multipoint connectivity
No
Music playback
Yes
Near Field Communication (NFC)
No
Noise canceling
Yes
Noise canceling type
Passive
Noise reduction
Yes
Number of microphones
2
On/off switch
No
Operating keys
Volume +, Volume -
Operating temperature (T-T)
14 - 131 °F
Optimized for
Other major platforms
Over the Air Updates (OTA)
No
Package depth
50 mm
Package height
249 mm
Package width
185 mm
Packaging content
Headset;Carry pouch;Warranty and warning leaflets
Phonebook access profile (PBAP)
No
Product colour
Black
Product type
Headset
Protective pouch
No
Rechargeable battery
No
Recommended usage
Office/Call center
Refurbished
No
Safety sheet
Yes
Speakerphone
No
Steel hinges
No
Storage temperature (T-T)
-5 - 55 °C
Sustainability certificates
TCO
USB cable length
2.4 m
USB connectivity
Yes
USB connector
USB Type-C
USB Type-C charging port
No
Virtual surround
No
Voice control
No
Voice guidance
No
Warranty card
Yes
Wearing style
Head-band
Weight
63 g
Width
167 mm
Width (imperial)
16.7 cm (6.57")
Works with Amazon Alexa
No

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Price history over the last 6 months
Jabra Engage 40 - (Inline Link) USB-C UC Stereo, Wired, Office/Call center, 50 - 20000 Hz, 63 g, Headset, Black
Current
R3,299
Lowest
R2,744
Highest
R3,375
Change 24H
+R251   +8%
Week
+R58   +2%
Month
+R50   +2%

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