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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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IP Phone Mitel 80C00003AAA-A Black 24 lines LCD

IP Phone Mitel 80C00003AAA-A Black 24 lines LCD
IP Phone Mitel 80C00003AAA-A Black 24 lines LCD
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R4,256
The Mitel 6869 SIP Phone is a robust, feature-rich desktop phone designed for power users with heavy demands. It delivers HD audio quality, a large user-friendly interface and extensive customization and call management options for advanced workplace communication.AdvantagesThe Mitel 6869 provides a... Read More
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Stock Out Of StockNo Stock Code 330669 Brand MITEL Model 80C00003AAA-A Warranty 2 Years

Shipping & Returns

The Mitel 6869 SIP Phone is a robust, feature-rich desktop phone designed for power users with heavy demands. It delivers HD audio quality, a large user-friendly interface and extensive customization and call management options for advanced workplace communication.

Advantages

The Mitel 6869 provides advanced telephony features, high-quality audio and a broad set of user-configurable options. It supports a detachable keyboard and up to three expansion modules, enabling scalability and tailored workflows while remaining an energy-efficient choice for business environments.

Key specifications

  • Model: Mitel 6869 SIP Phone
  • Series: Mitel 6800 Series
  • Audio: HD audio quality
  • Interface: Large, user-friendly display
  • Customization: Extensive user customization options
  • Expandability: Support for detachable keyboard and up to three expansion modules

How to use

Connect the Mitel 6869 to your SIP-based telephony system following the manufacturer’s installation guidelines. Configure user accounts and call management settings through the phone interface or central provisioning tools. Add the detachable keyboard or expansion modules as needed to extend functionality for complex call handling and power-user workflows.

Recommendations

For environments requiring advanced call management and high user configurability, pair the Mitel 6869 with compatible expansion modules and a centralized provisioning system to simplify deployment and maintenance.
Key Highlights
  • Model: Mitel 6869 SIP Phone
  • Series: Mitel 6800 Series
  • Audio: HD audio quality
  • Interface: Large, user-friendly display
  • Customization: Extensive user customization options
  • Expandability: Support for detachable keyboard and up to three expansion modules
Specifications
Backlight display
Yes
Comfort noise generation (CNG)
Yes
DHCP client
Yes
Display
LCD
Display diagonal
4.3 "
Display resolution
480 x 272
Echo cancellation
Yes
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
2
Ethernet LAN data rates
1000, 100, 10
Ethernet LAN interface type
Gigabit Ethernet
Handset type
Wired handset
Harmonized System (HS) code
85171800
Lines quantity
24 lines
Number of handles included
1 pc(s)
Number of programmable keys
12
Password protection type
User
Power over Ethernet (PoE)
Yes
Product colour
Black
Product type
IP Phone
Security algorithms
SSL/TLS, SRTP, HTTPS
Speakerphone
Yes
USB 2.0 ports quantity
1
Voice codecs
iLBC, G.729, G.726, G.722.2, G.722, G.711a, G.711, BV32, BV16

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