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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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Hybrid Samsung Galaxy Book5 360 15.6 inch Intel Core Ultra 7 16GB 512GB Intel Arc Graphics Windows 11 Pro

Hybrid Samsung Galaxy Book5 360 15.6 inch Intel Core Ultra 7 16GB 512GB Intel Arc Graphics Windows 11 Pro
Hybrid Samsung Galaxy Book5 360 15.6 inch Intel Core Ultra 7 16GB 512GB Intel Arc Graphics Windows 11 Pro
Hybrid Samsung Galaxy Book5 360 15.6 inch Intel Core Ultra 7 16GB 512GB Intel Arc Graphics Windows 11 Pro
Hybrid Samsung Galaxy Book5 360 15.6 inch Intel Core Ultra 7 16GB 512GB Intel Arc Graphics Windows 11 Pro
Hybrid Samsung Galaxy Book5 360 15.6 inch Intel Core Ultra 7 16GB 512GB Intel Arc Graphics Windows 11 Pro
Hybrid Samsung Galaxy Book5 360 15.6 inch Intel Core Ultra 7 16GB 512GB Intel Arc Graphics Windows 11 Pro
Hybrid Samsung Galaxy Book5 360 15.6 inch Intel Core Ultra 7 16GB 512GB Intel Arc Graphics Windows 11 Pro
Hybrid Samsung Galaxy Book5 360 15.6 inch Intel Core Ultra 7 16GB 512GB Intel Arc Graphics Windows 11 Pro
Hybrid Samsung Galaxy Book5 360 15.6 inch Intel Core Ultra 7 16GB 512GB Intel Arc Graphics Windows 11 Pro
Hybrid Samsung Galaxy Book5 360 15.6 inch Intel Core Ultra 7 16GB 512GB Intel Arc Graphics Windows 11 Pro
Hybrid Samsung Galaxy Book5 360 15.6 inch Intel Core Ultra 7 16GB 512GB Intel Arc Graphics Windows 11 Pro
Hybrid Samsung Galaxy Book5 360 15.6 inch Intel Core Ultra 7 16GB 512GB Intel Arc Graphics Windows 11 Pro
Hybrid Samsung Galaxy Book5 360 15.6 inch Intel Core Ultra 7 16GB 512GB Intel Arc Graphics Windows 11 Pro
Hybrid Samsung Galaxy Book5 360 15.6 inch Intel Core Ultra 7 16GB 512GB Intel Arc Graphics Windows 11 Pro
Hybrid Samsung Galaxy Book5 360 15.6 inch Intel Core Ultra 7 16GB 512GB Intel Arc Graphics Windows 11 Pro
Hybrid Samsung Galaxy Book5 360 15.6 inch Intel Core Ultra 7 16GB 512GB Intel Arc Graphics Windows 11 Pro
Hybrid Samsung Galaxy Book5 360 15.6 inch Intel Core Ultra 7 16GB 512GB Intel Arc Graphics Windows 11 Pro
Hybrid Samsung Galaxy Book5 360 15.6 inch Intel Core Ultra 7 16GB 512GB Intel Arc Graphics Windows 11 Pro
Hybrid Samsung Galaxy Book5 360 15.6 inch Intel Core Ultra 7 16GB 512GB Intel Arc Graphics Windows 11 Pro
Hybrid Samsung Galaxy Book5 360 15.6 inch Intel Core Ultra 7 16GB 512GB Intel Arc Graphics Windows 11 Pro
Hybrid Samsung Galaxy Book5 360 15.6 inch Intel Core Ultra 7 16GB 512GB Intel Arc Graphics Windows 11 Pro
Hybrid Samsung Galaxy Book5 360 15.6 inch Intel Core Ultra 7 16GB 512GB Intel Arc Graphics Windows 11 Pro
Hybrid Samsung Galaxy Book5 360 15.6 inch Intel Core Ultra 7 16GB 512GB Intel Arc Graphics Windows 11 Pro
Hybrid Samsung Galaxy Book5 360 15.6 inch Intel Core Ultra 7 16GB 512GB Intel Arc Graphics Windows 11 Pro
Hybrid Samsung Galaxy Book5 360 15.6 inch Intel Core Ultra 7 16GB 512GB Intel Arc Graphics Windows 11 Pro
Hybrid Samsung Galaxy Book5 360 15.6 inch Intel Core Ultra 7 16GB 512GB Intel Arc Graphics Windows 11 Pro
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R22,712
+R91 Reward
Meet the best-in-class Galaxy Book5 360. This AI-powered PC packs a punch with the latest Intel® Core™ Ultra processor and an all-day battery1~5 — perfect for your next all-nighter.Powerful processor driving the Next-Gen AI PCExperience a new level of transformative AI performance with the super-fas... Read More
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Stock 10 Code 1184457 Brand SAMSUNG Model NP754QHA-KA3DE Warranty 2 Years

Shipping & Returns

Estimated delivery Friday, October 9
You will be kept updated through our detailed tracking system
Payment options
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Meet the best-in-class Galaxy Book5 360. This AI-powered PC packs a punch with the latest Intel® Core™ Ultra processor and an all-day battery1~5 — perfect for your next all-nighter.

Powerful processor driving the Next-Gen AI PC
Experience a new level of transformative AI performance with the super-fast Intel® Core™ Ultra processor (Series 2), upgraded graphics and an advanced NPU capable of up to 47 TOPS. Harness all that power to blaze through heavy workloads, video editing and easily complete AI-intensive tasks with incredible speed.

Search is at your fingertips
Simply circle something you want to search and instantly receive search results. It's fast, easy, and doesn't require a bunch of new windows. S Pen and your finger are now able to search in ways you only dreamed about.

Rewind time with Recall
Need to find your old class notes? No worries. Recall has you covered — allowing you to explore your laptop's history. You can even re-engage with that moment in your PC's history. Simply explain what you can remember — an image, text, whatever — and Recall will find that exact moment in time.

Upscale imagery the easy way, with AI
Retouch images and clean up blurry photos with Photo Remaster, powered by the advanced NPU on Galaxy Book5 360. The snappy tool uses a smart algorithm that gives all-new life to your snaps and makes every detail shine — just like magic.

Stay powered up from morning to night
Charge once, stay productive all day with the long-lasting battery of Galaxy Book5 360, supporting up to 31 hours of video runtime. To power up, plug in the compact charger to get up to 39% in just about 30 minutes using fast charging.

Surround yourself with Dolby Atmos audio
Tuned with Dolby Atmos, the speakers on Galaxy Book5 360 fill your space with rich, immersive sound. Whether you're catching up with studies, video chatting or tuning into your favorite music, enjoy dynamic audio that keeps you engaged from start to finish.

Plug and play
Galaxy Book5 360 is equipped with a wide range of ports. Hook up essential devices to your workstation with ease using the two built-in Thunderbolt 4 ports, HDMI, USB-A, microSD card slot and Headphone/Mic.

Wi-Fi 7. Full speed ahead
Go online, stay online — Wi-Fi 7 is up to 4.8x faster than Wi-Fi 6, letting you connect reliably with lightning speed. Join online meetings, share updates and stay in touch easily with smooth real-time interactions and ultra-low latency.

How to use

Power on the Galaxy Book5 360 and sign in to your user account. Use the S Pen or touch to circle text or images for fast searches and employ Recall by entering remembered details to locate past files or moments. For image editing, open Photo Remaster to enhance photos using the device's NPU. Connect external devices through Thunderbolt 4, HDMI, USB-A or the microSD slot as needed. Charge the laptop with the supplied compact charger to restore battery quickly when required.

Recommendations

For best results when working with AI-intensive tasks or large media files, keep system software and drivers up to date, use a stable Wi‑Fi 7 connection where available, and connect to power during extended editing or rendering sessions.

Key Highlights
  • Hybrid (2-in-1) Convertible (Folder) Grey
  • Intel Core Ultra 7 256V Processor cores: 8
  • Touchscreen 39.6 cm (15.6") Full HD 1920 x 1080 pixels AMOLED 16:9
  • 16 GB LPDDR5x-SDRAM
  • 512 GB SSD
  • Intel Arc Graphics 140V
  • Wi-Fi 7 (802.11be) Bluetooth 5.4
  • 68.1 Wh 31 h 65 W
  • Windows 11 Pro
Specifications
AC adapter power
65 W
AI software frameworks supported by NPU
DirectML, ONNX RT, OpenVINO, WebNN, Windows ML
Ambient light sensor
Yes
Antenna type
2x2
Audio system
Dolby Atmos
Battery capacity
68.1 Wh
Battery life (max)
31 h
Bluetooth
Yes
Bluetooth version
5.4
Built-in microphone
Yes
Card reader integrated
Yes
Combo headphone/mic port
Yes
Compatible memory cards
MicroSD (TransFlash)
Depth
228 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display brightness
370 cd/m²
Display diagonal
39.6 cm (15.6")
Display resolution
1920 x 1080 pixels
Fast charging
Yes
Fingerprint reader
Yes
Form factor
Convertible (Folder)
Front camera
Yes
GPU performance up to
64 TOPs
Graphics card Open GL support
Yes
Gyroscope
Yes
HD type
Full HD
HDMI ports quantity
1
HDMI version
1.4
Height
13.7 mm
Intel® Thunderbolt 4
Yes
Internal memory
16 GB
Internal memory type
LPDDR5x-SDRAM
Keyboard backlit
Yes
Keyboard language
German
Keyboard layout
QWERTZ
Low Power Efficient-core Base Frequency
2200 MHz
Low Power Efficient-core Max Turbo Frequency
3.7 GHz
Low Power Efficient-cores
4
Maximum display brightness (HDR)
500 cd/m²
Maximum refresh rate
60 Hz
Maximum turbo power
37 W
Memory form factor
On-board
Mobile network connection
No
Native aspect ratio
16:9
Neural processor unit (NPU)
Intel AI Boost
NPU performance up to
47 TOPs
Number of built-in speakers
2
Number of microphones
2
Number of SSDs installed
1
Numeric keypad
Yes
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card family
Intel Arc Graphics
On-board graphics card model
Intel Arc Graphics 140V
Operating system installed
Windows 11 Pro
Optical drive type
No
Panel type
AMOLED
Performance cores
4
Performance-core base frequency
2.2 GHz
Performance-core Max Turbo Frequency
4.8 GHz
Pointing device
Clickpad
Processor base power
17 W
Processor boost frequency
4.8 GHz
Processor cache
12 MB
Processor cache type
Smart Cache
Processor cores
8
Processor family
Intel Core Ultra 7
Processor generation
Intel Core Ultra (Series 2)
Processor manufacturer
Intel
Processor model
256V
Processor threads
8
Product colour
Grey
Product type
Hybrid (2-in-1)
Repairability index
8.7
Sparsity support
Yes
Speaker power
2 W
SSD capacity
512 GB
SSD form factor
M.2
SSD interface
PCI Express 4.0
Storage media
SSD
Stylus pen support
Yes
Thunderbolt 4 ports quantity
2
Top Wi-Fi standard
Wi-Fi 7 (802.11be)
Total processor performance up to
115 TOPs
Total SSDs capacity
512 GB
Total storage capacity
512 GB
Touchscreen
Yes
Trusted Platform Module (TPM)
Yes
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity
1
USB Type-C charging port
Yes
Weight
1.46 kg
Wi-Fi standards
Wi-Fi 7 (802.11be)
Width
355.4 mm
Windows Studio effects support
Yes
WLAN controller manufacturer
Intel
WLAN controller model
Intel Wi-Fi 7 BE201

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Price history over the last 6 months
Hybrid Samsung Galaxy Book5 360 15.6 inch Intel Core Ultra 7 16GB 512GB Intel Arc Graphics Windows 11 Pro
Current
R22,712
Lowest
R19,393
Highest
R31,598
Change 24H
+R232   +1%
Week
+R423   +2%
Month
+R2,868   +14%

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