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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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HP Series 3 Pro 23.8 inch FHD Monitor - 324ph computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD Black

HP Series 3 Pro 23.8 inch FHD Monitor - 324ph computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD Black
HP Series 3 Pro 23.8 inch FHD Monitor - 324ph computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD Black
HP Series 3 Pro 23.8 inch FHD Monitor - 324ph computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD Black
HP Series 3 Pro 23.8 inch FHD Monitor - 324ph computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD Black
HP Series 3 Pro 23.8 inch FHD Monitor - 324ph computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD Black
HP Series 3 Pro 23.8 inch FHD Monitor - 324ph computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD Black
36 mo.
HP Series 3 Pro 23.8 inch FHD Monitor - 324ph computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD Black
HP Series 3 Pro 23.8 inch FHD Monitor - 324ph computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD Black
HP Series 3 Pro 23.8 inch FHD Monitor - 324ph computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD Black
HP Series 3 Pro 23.8 inch FHD Monitor - 324ph computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD Black
HP Series 3 Pro 23.8 inch FHD Monitor - 324ph computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD Black
HP Series 3 Pro 23.8 inch FHD Monitor - 324ph computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD Black
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R4,116
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The HP Series 3 Pro 23.8" Full HD LCD monitor offers a 60.5 cm (23.8") IPS panel with 1920 x 1080 resolution, a matte screen surface and a 16:9 aspect ratio. The display provides a typical brightness of 250 cd/m², a 5 ms response time and a typical contrast ratio of 1000:1. The monitor includes buil... Read More
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Stock 12 Code 30722 Brand HP Model B0BU9UT#ABB Warranty 3 Years

Shipping & Returns

Estimated delivery Tuesday, September 29
You will be kept updated through our detailed tracking system
Payment options
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The HP Series 3 Pro 23.8" Full HD LCD monitor offers a 60.5 cm (23.8") IPS panel with 1920 x 1080 resolution, a matte screen surface and a 16:9 aspect ratio. The display provides a typical brightness of 250 cd/m², a 5 ms response time and a typical contrast ratio of 1000:1. The monitor includes built-in speakers, VESA mounting and height adjustment, making it suitable for both professional and home setups.

Advantages

This HP Series 3 Pro monitor combines an IPS panel for wide 178° viewing angles with Full HD resolution for clear text and images. A matte finish reduces reflections, flicker-free technology helps reduce eye strain, and the integrated speakers and VESA compatibility simplify installation in different work environments. Energy efficiency class D and a measured consumption of 14 kWh per 1000 hours are provided for power-conscious use.

Suitable for

  • Office work (documents, spreadsheets, web browsing)
  • Home computing and multimedia
  • Dual-monitor setups and VESA wall/arm mounting
  • General content creation and light photo editing

Key specifications

  • Display diagonal: 60.5 cm (23.8")
  • Resolution: 1920 x 1080 (Full HD)
  • Panel type: IPS, LCD
  • Aspect ratio: 16:9
  • Response time: 5 ms
  • Brightness (typical): 250 cd/m²
  • Contrast ratio (typical): 1000:1
  • Viewing angles: 178° horizontal / 178° vertical
  • Built-in speakers: Yes
  • VESA mounting: Yes
  • Energy class (SDR/HDR): D / D
  • Energy consumption (SDR) per 1000 hours: 14 kWh
  • Weight: 3.4 kg
  • Colour: Black

How to use

Place the monitor on a stable surface or attach it to a VESA-compatible arm or wall mount. Connect the video source using a compatible cable (HDMI or DisplayPort as supported by your PC) and connect power. Adjust the height and tilt to obtain a comfortable viewing angle and use the on-screen display to set brightness, contrast and color settings. Use the built-in speakers for basic audio; for higher-quality sound, connect external speakers or headphones.

Recommendations

For extended use, enable flicker-free mode and set brightness to a comfortable level to reduce eye fatigue. For colour-critical work, perform a display calibration with appropriate software and hardware.
Key Highlights
  • Office work (documents, spreadsheets, web browsing)
  • Home computing and multimedia
  • Dual-monitor setups and VESA wall/arm mounting
  • General content creation and light photo editing
  • Display diagonal: 60.5 cm (23.8")
  • Resolution: 1920 x 1080 (Full HD)
  • Panel type: IPS, LCD
  • Aspect ratio: 16:9
  • Response time: 5 ms
  • Brightness (typical): 250 cd/m²
  • Contrast ratio (typical): 1000:1
  • Viewing angles: 178° horizontal / 178° vertical
  • Built-in speakers: Yes
  • VESA mounting: Yes
  • Energy class (SDR/HDR): D / D
  • Energy consumption (SDR) per 1000 hours: 14 kWh
  • Weight: 3.4 kg
  • Colour: Black
Specifications
AC input frequency
50/60 Hz
AC input voltage
100 - 240 V
Adjustable height (max)
10 cm
AMD FreeSync
No
Anti-glare screen
Yes
Aspect ratio
16:9
Backlight type
Edge LED
Built-in camera
No
Built-in speaker(s)
Yes
Built-in USB hub
No
Cable lock slot
Yes
Cables included
HDMI, DisplayPort, AC
Colour depth
8 bit
Colour gamut
72%
Colour gamut standard
NTSC
Colour name
Black
Compliance certificates
CCC, CB, EAC, BIS, Federal Communications Commission (FCC), CE, BSMI
Contrast ratio (dynamic)
8000000:1
Contrast ratio (typical)
1000:1
Country of origin
China, Thailand
Depth (with stand)
196.3 mm
Depth (without stand)
49.4 mm
Detachable stand
Yes
Display brightness
250 cd/m²
Display brightness (typical)
250 cd/m²
Display diagonal
60.5 cm (23.8")
Display diagonal (metric)
60.5 cm
Display number of colours
16.7 million colours
Display resolution
1920 x 1080 pixels
Display surface
Matt
Display technology
LCD
DisplayPort version
1.2
DisplayPorts quantity
1
Energy consumption (SDR) per 1000 hours
14 kWh
Energy efficiency class (HDR)
D
Energy efficiency class (SDR)
D
Energy efficiency scale
A to G
Feet colour
Black
Flicker-free technology
Yes
Haze rate
25%
HD type
Full HD
HDCP
Yes
HDMI
Yes
HDMI ports quantity
1
HDMI version
1.4
Headphone out
No
Height (with stand)
469.2 mm
Height (without stand)
324.2 mm
Height adjustment
Yes
Horizontal scan range
30 - 115 kHz
HP segment
Business
LED backlight
Yes
Low Blue Light technology
Yes
Market positioning
Business
Maximum refresh rate
100 Hz
Native aspect ratio
16:9
Non-operating altitude
0 - 12192 m
NTSC coverage (typical)
72%
Number of speakers
2
NVIDIA G-SYNC
No
On Screen Display (OSD)
Yes
Operating altitude
0 - 5000 m
Operating relative humidity (H-H)
5 - 95%
Operating temperature (T-T)
5 - 35 °C
Package depth
124 mm
Package height
391 mm
Package type
Box
Package weight
6.74 kg
Package width
595 mm
Packaging content
Monitor; HDMI cable; Warranty card; Quick Setup Poster; AC power cord
Panel mounting interface
100 x 100 mm
Panel type
IPS
Pixel density
93 ppi
Pixel pitch
0.2745 x 0.2745 mm
Power consumption (max)
35 W
Power consumption (off)
0.3 W
Power consumption (standby)
0.5 W
Power consumption (typical)
23 W
Power supply type
Internal
Product colour
Black
Quick start guide
Yes
Response time
5 ms
Response time measurement type
GTG (Gray to Gray)
RMS rated power
4 W
Screen shape
Flat
Storage relative humidity (H-H)
20 - 80%
Storage temperature (T-T)
-40 - 65 °C
Supported graphics resolutions
1024 x 768 (XGA), 1280 x 1024 (SXGA), 1280 x 720 (HD 720), 1280 x 800, 1440 x 900 (WXGA+), 1600 x 900, 1680 x 1050 (WSXGA+), 1920 x 1080 (HD 1080), 640 x 480 (VGA), 720 x 400, 800 x 600 (SVGA)
Surface hardness
3H
Sustainability certificates
ENERGY STAR, EPEAT, TCO
Tilt adjustment
Yes
Tilt angle range
-5 - 23°
Touchscreen
No
UNSPSC-code
43211902
Vertical scan range
48 - 100 Hz
VESA mounting
Yes
VGA (D-Sub) ports quantity
1
Viewable size diagonal
6.04 cm
Viewable size, horizontal
52.7 cm
Viewable size, vertical
29.6 cm
Viewing angle, horizontal
178°
Viewing angle, vertical
178°
Warranty card
Yes
Weight
3.4 kg
Weight (with stand)
4.71 kg
Weight (without stand)
4.71 kg
Width (with stand)
538.9 mm
Width (without stand)
538.9 mm

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Price history over the last 6 months
HP Series 3 Pro 23.8 inch FHD Monitor - 324ph computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD Black
Current
R4,116
Lowest
R2,410
Highest
R4,432
Change 24H
+R1,684   +69%
Week
+R1,707   +71%
Month
+R1,555   +61%

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