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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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HP Separation Roller RM2-5741 for LaserJet Enterprise M607/M608/M609/M610/M611/M612/M631/M632/M633/M634/M635/M636/E60055/E60065/E60075/E60155/E60165/E60175/E62555/E62565/E62575/E62655/E62665/E62675 Series

HP Separation Roller RM2-5741 for LaserJet Enterprise M607/M608/M609/M610/M611/M612/M631/M632/M633/M634/M635/M636/E60055/E60065/E60075/E60155/E60165/E60175/E62555/E62565/E62575/E62655/E62665/E62675 Series
HP Separation Roller RM2-5741 for LaserJet Enterprise M607/M608/M609/M610/M611/M612/M631/M632/M633/M634/M635/M636/E60055/E60065/E60075/E60155/E60165/E60175/E62555/E62565/E62575/E62655/E62665/E62675 Series
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R2,035
+R7 Reward
The HP Separation Roller RM2-5741 is a genuine HP original part designed to ensure reliable paper feeding and separation in select HP LaserJet Enterprise and Managed printers. This roller is essential for maintaining print quality and preventing paper jams by effectively separating individual sheets... Read More
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Stock 1 Code 2895735 Brand HP Model RM1-5224-000CN Warranty 2 Years

Shipping & Returns

Estimated delivery Wednesday, October 7
You will be kept updated through our detailed tracking system
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The HP Separation Roller RM2-5741 is a genuine HP original part designed to ensure reliable paper feeding and separation in select HP LaserJet Enterprise and Managed printers. This roller is essential for maintaining print quality and preventing paper jams by effectively separating individual sheets from the paper tray.

Advantages

Genuine HP part guarantees optimal performance and longevity. User-replaceable design allows for easy maintenance, reducing downtime. Helps prevent misfeeds and paper jams, ensuring smooth printing operations.

Suitable for

  • HP LaserJet Enterprise M607, M608, M609, M610, M611, M612 series
  • HP LaserJet Enterprise Flow MFP M631, M632, M633, M634, M635, M636 series
  • HP LaserJet Managed E60055, E60065, E60075, E60155, E60165, E60175 series
  • HP LaserJet Managed Flow MFP E62555, E62565, E62575, E62655, E62665, E62675 series

Key specifications

  • Product Type: Separation Roller
  • Part Number: RM2-5741
  • Manufacturer: HP
  • Roller Type: Tray 2 Separation Roller
  • Material: Rubber and plastic components
  • Condition: New
  • Genuine Part: Yes, HP Original
  • Installation: User-replaceable component
  • Color: Black/Grey
  • Application: Printer paper handling system
  • Maintenance: Typically replaced as part of routine printer maintenance

Recommendations

For best results, replace the separation roller as part of regular printer maintenance to ensure consistent paper handling and print quality. Always use genuine HP parts to maintain printer warranty and reliability.

Specifications
Brand
HP
Category
Printer Parts & Accessories
Device compatibility
HP LaserJet Enterprise M607, M608, M609, M610, M611, M612, M631, M632, M633, M634, M635, M636; HP LaserJet Managed E60055, E60065, E60075, E60155, E60165, E60175, E62555, E62565, E62575, E62655, E62665, E62675
EAN
4054842633168
Model
RM1-5224-000CN
MPN
RM2-5741
Product colour
Black/Grey
Type
Separation Roller
Weight
0.05 kg
Price history over the last 6 months
HP Separation Roller RM2-5741 for LaserJet Enterprise M607/M608/M609/M610/M611/M612/M631/M632/M633/M634/M635/M636/E60055/E60065/E60075/E60155/E60165/E60175/E62555/E62565/E62575/E62655/E62665/E62675 Series
Current
R2,035
Lowest
R1,999
Highest
R2,065
Change 24H
+R18   +1%
Week
+R36   +2%
Month
+R21   +1%

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