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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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HP ProDesk 4 Tower G1i AI Intel Core Ultra 7 265 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro PC AI PC Black

HP ProDesk 4 Tower G1i AI Intel Core Ultra 7 265 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro PC AI PC Black
HP ProDesk 4 Tower G1i AI Intel Core Ultra 7 265 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro PC AI PC Black
HP ProDesk 4 Tower G1i AI Intel Core Ultra 7 265 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro PC AI PC Black
HP ProDesk 4 Tower G1i AI Intel Core Ultra 7 265 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro PC AI PC Black
HP ProDesk 4 Tower G1i AI Intel Core Ultra 7 265 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro PC AI PC Black
HP ProDesk 4 Tower G1i AI Intel Core Ultra 7 265 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro PC AI PC Black
HP ProDesk 4 Tower G1i AI Intel Core Ultra 7 265 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro PC AI PC Black
HP ProDesk 4 Tower G1i AI Intel Core Ultra 7 265 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro PC AI PC Black
HP ProDesk 4 Tower G1i AI Intel Core Ultra 7 265 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro PC AI PC Black
HP ProDesk 4 Tower G1i AI Intel Core Ultra 7 265 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro PC AI PC Black
HP ProDesk 4 Tower G1i AI Intel Core Ultra 7 265 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro PC AI PC Black
HP ProDesk 4 Tower G1i AI Intel Core Ultra 7 265 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro PC AI PC Black
HP ProDesk 4 Tower G1i AI Intel Core Ultra 7 265 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro PC AI PC Black
HP ProDesk 4 Tower G1i AI Intel Core Ultra 7 265 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro PC AI PC Black
HP ProDesk 4 Tower G1i AI Intel Core Ultra 7 265 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro PC AI PC Black
HP ProDesk 4 Tower G1i AI Intel Core Ultra 7 265 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro PC AI PC Black
HP ProDesk 4 Tower G1i AI Intel Core Ultra 7 265 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro PC AI PC Black
HP ProDesk 4 Tower G1i AI Intel Core Ultra 7 265 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro PC AI PC Black
HP ProDesk 4 Tower G1i AI Intel Core Ultra 7 265 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro PC AI PC Black
HP ProDesk 4 Tower G1i AI Intel Core Ultra 7 265 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro PC AI PC Black
HP ProDesk 4 Tower G1i AI Intel Core Ultra 7 265 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro PC AI PC Black
HP ProDesk 4 Tower G1i AI Intel Core Ultra 7 265 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro PC AI PC Black
R32,782
HP ProDesk 4 Tower G1i AI, 2.4 GHz, Intel Core Ultra 7, 265, 16 GB, 512 GB, Windows 11 Pro HP ProDesk 4 Tower G1i AI. Processor frequency: 2.4 GHz, Processor family: Intel Core Ultra 7, Processor model: 265. Internal memory: 16 GB, Internal memory type: DDR5-SDRAM, Memory clock speed: 5600 MHz. Tot... Read More
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Stock Out Of StockNo Stock Code 2396012 Brand HP Model 9H7T7ET#ABH Warranty 2 Years

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HP ProDesk 4 Tower G1i AI, 2.4 GHz, Intel Core Ultra 7, 265, 16 GB, 512 GB, Windows 11 Pro

HP ProDesk 4 Tower G1i AI. Processor frequency: 2.4 GHz, Processor family: Intel Core Ultra 7, Processor model: 265. Internal memory: 16 GB, Internal memory type: DDR5-SDRAM, Memory clock speed: 5600 MHz. Total storage capacity: 512 GB, Storage media: SSD. On-board graphics card model: Intel® Graphics. Operating system installed: Windows 11 Pro. Power supply: 280 W. Chassis type: Tower. Product type: PC. Weight: 5.58 kg. Product colour: Black

Key Highlights
  • Proven productivity PC Black 280 W
  • Intel Core Ultra 7 265 2.4 GHz Processor cores: 20
  • 16 GB DDR5-SDRAM 5600 MHz 1 x 16 GB
  • 512 GB SSD
  • Intel® Graphics
  • Ethernet LAN 10,100,1000 Mbit/s Wi-Fi 6E (802.11ax) Bluetooth 5.3
  • Windows 11 Pro
Specifications
AI software frameworks supported by NPU
DirectML, OpenVINO, Windows ML, ONNX RT, WebNN
Antenna type
2x2
Audio chip
Realtek ALC3252
Bluetooth
Yes
Bluetooth version
5.3
Cabling technology
10/100/1000Base-T(X)
Chassis type
Tower
Colour name
Jack black
Combo headphone/mic port
Yes
Country of origin
Czech Republic
Depth
308 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display included
No
DisplayPort version
2.1
DisplayPorts quantity
1
Efficient cores
12
Efficient-core base frequency
1.8 GHz
Efficient-core Max Turbo Frequency
4.6 GHz
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Ethernet LAN data rates
10,100,1000 Mbit/s
GPU performance up to
8 TOPs
HDMI ports quantity
1
HDMI version
2.1
Height
337 mm
HP Artificial Intelligence
AI PC
HP segment
Business
Input device model
HP 125 Wired Mouse
Intel® Turbo Boost Technology
Yes
Intel® vPro™ Platform Eligibility
Yes
Internal memory
16 GB
Internal memory type
DDR5-SDRAM
Introduction year
2025
Keyboard connectivity
Wired
Keyboard included
Yes
Keyboard layout
QWERTY
Line-in
Yes
Line-out
Yes
Market positioning
Proven productivity
Maximum internal memory
64 GB
Maximum turbo power
182 W
Memory clock speed
5600 MHz
Memory data transfer rate
5600 MT/s
Memory layout (slots x size)
1 x 16 GB
Memory slots
4x DIMM
Microphone in
Yes
Motherboard chipset
Intel® Q870
Mouse connectivity
Wired
Mouse included
Yes
Neural processor unit (NPU)
Intel AI Boost
NPU performance up to
13 TOPs
Number of 3.5" bays
2
Number of SSDs installed
1
Number of storage drives installed
1
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card family
Intel® Graphics
On-board graphics card model
Intel® Graphics
Operating relative humidity (H-H)
10 - 90%
Operating system installed
Windows 11 Pro
Operating temperature (T-T)
10 - 35 °C
Optical drive type
No
Package depth
400 mm
Package height
499 mm
Package weight
8.09 kg
Package width
287 mm
Password protection
Yes
Password protection type
BIOS, Power on
PCI Express x1 (Gen 3.x) slots
2
PCI Express x16 (Gen 4.x) slots
1
Performance cores
8
Performance-core base frequency
2.4 GHz
Performance-core Max Turbo Frequency
5.2 GHz
Power supply
280 W
Power supply input frequency
50 - 60 Hz
Power supply input voltage
100 - 240 V
Processor base power
65 W
Processor boost frequency
5.3 GHz
Processor cache
30 MB
Processor cache type
L3
Processor cores
20
Processor family
Intel Core Ultra 7
Processor frequency
2.4 GHz
Processor generation
Intel Core Ultra (Series 2)
Processor manufacturer
Intel
Processor model
265
Processor threads
20
Product colour
Black
Product type
PC
Sparsity support
Yes
SSD capacity
512 GB
SSD form factor
M.2
SSD interface
PCI Express
Storage media
SSD
Sustainability certificates
ENERGY STAR, EPEAT
Sustainability compliance
Yes
Thunderbolt 3 ports quantity
0
Top Wi-Fi standard
Wi-Fi 6E (802.11ax)
Total processor performance up to
33 TOPs
Total SSDs capacity
512 GB
Total storage capacity
512 GB
UNSPSC-code
43211507
USB 2.0 ports quantity
3
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
2
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity
3
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity
1
Weight
5.58 kg
Wi-Fi
Yes
Wi-Fi standards
Wi-Fi 6E (802.11ax)
Width
337 mm
Windows Studio effects support
Yes
WLAN controller manufacturer
Intel
WLAN controller model
Intel Wi-Fi 6E AX211

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Price history over the last 6 months
HP ProDesk 4 Tower G1i AI Intel Core Ultra 7 265 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro PC AI PC Black
Current
R32,782
Lowest
R30,916
Highest
R32,782
Change 24H
+R1,666   +5%
Week
—   
Month
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