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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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HP Pro Tower 400 G9 Intel® Core™ i3 i3-14100 8 GB DDR5-SDRAM Windows 11 Pro

HP Pro Tower 400 G9 Intel® Core™ i3 i3-14100 8 GB DDR5-SDRAM Windows 11 Pro
HP Pro Tower 400 G9 Intel® Core™ i3 i3-14100 8 GB DDR5-SDRAM Windows 11 Pro
HP Pro Tower 400 G9 Intel® Core™ i3 i3-14100 8 GB DDR5-SDRAM Windows 11 Pro
HP Pro Tower 400 G9 Intel® Core™ i3 i3-14100 8 GB DDR5-SDRAM Windows 11 Pro
HP Pro Tower 400 G9 Intel® Core™ i3 i3-14100 8 GB DDR5-SDRAM Windows 11 Pro
HP Pro Tower 400 G9 Intel® Core™ i3 i3-14100 8 GB DDR5-SDRAM Windows 11 Pro
HP Pro Tower 400 G9 Intel® Core™ i3 i3-14100 8 GB DDR5-SDRAM Windows 11 Pro
HP Pro Tower 400 G9 Intel® Core™ i3 i3-14100 8 GB DDR5-SDRAM Windows 11 Pro
HP Pro Tower 400 G9 Intel® Core™ i3 i3-14100 8 GB DDR5-SDRAM Windows 11 Pro
HP Pro Tower 400 G9 Intel® Core™ i3 i3-14100 8 GB DDR5-SDRAM Windows 11 Pro
HP Pro Tower 400 G9 Intel® Core™ i3 i3-14100 8 GB DDR5-SDRAM Windows 11 Pro
HP Pro Tower 400 G9 Intel® Core™ i3 i3-14100 8 GB DDR5-SDRAM Windows 11 Pro
HP Pro Tower 400 G9 Intel® Core™ i3 i3-14100 8 GB DDR5-SDRAM Windows 11 Pro
HP Pro Tower 400 G9 Intel® Core™ i3 i3-14100 8 GB DDR5-SDRAM Windows 11 Pro
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R21,104
All the essentials for your growing business needsThe HP Pro Tower 400 provides users with commercial-grade performance, security, and scalability for growing businesses. This PC is powered by the latest Intel processor[2] and protected with always-on security you can trust. Windows 11 ... Read More
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Stock Out Of StockNo Stock Code 2395782 Brand HP Model 99Q31ET Warranty 2 Years

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All the essentials for your growing business needs
The HP Pro Tower 400 provides users with commercial-grade performance, security, and scalability for growing businesses. This PC is powered by the latest Intel processor[2] and protected with always-on security you can trust.

Windows 11

Work anywhere without compromising on performance or security with Windows 11 powered by HP's collaboration and connectivity technology.

Latest Intel® processor

Configure your desktop’s CPU for the perfect combination of performance, power consumption, and value. With the latest Intel® processor, handle multiple work tasks smoothly and reliably with multiple processing cores to divide up the work.[2]

Integrated graphics’ options

Boost your desktop’s performance with integrated graphics. Enable fast execution for your computing and multimedia graphics workloads.

BIOS management over the network

HP Sure Admin, a modern BIOS management tool, eliminates the need for a password or BIOS configuration utility in the OS by creating a digital signature that allows IT administrators to securely manage BIOS settings over a network.[1]

Browse confidently

Help protect your PC from websites and read only Microsoft Office and PDF attachments with embedded malware, ransomware, or viruses with hardware-enforced security from HP Sure Click.[3]

Automatic recovery from firmware attacks

Firmware attacks can completely devastate your PC. Stay protected with HP’s self-healing BIOS - HP Sure Start Gen7 automatically recovers the BIOS from malware, rootkits, or corruption.

HP Sure Sense

Malware is evolving rapidly beyond traditional antivirus capabilities. Protect your PC against never-before-seen attacks with HP Sure Sense, which combines behavioral analysis with advanced AI techniques to provide exceptional protection.

Erase your drive

HP Secure Erase removes the contents of a hard drive for repurposing or reassignment.[4]

Simple PC management

Spend less time and get right to the updates you need with HP Support Assistant.[6]

Speed up the basics of IT management

Deploy the HP Manageability Integration Kit to help speed up image creation and the management of hardware, BIOS, and security when managing devices through Microsoft Endpoint Manager.[7]

Intel® Core™ processor

Maintain productivity through your day with the HP Pro Tower 400, featuring the latest Intel® Core™ processor.[2]

Support up to 3 displays

Increase productivity and tackle a range of workflows with video ports supporting up to three displays.[9]

Protected by HP Wolf Security

HP Wolf Security for Business creates a hardware-enforced, always-on, resilient defense.[5]

Help protect our shared future

A high-efficiency power supply and molded-pulp packaging help reduce the impact on the environment.[8]
Key Highlights
  • Intel Core™ i3-14100 (up to 4.7 GHz with Intel Turbo Boost Technology, 12 MB L3 cache, 4 cores, 8 threads)
  • Windows 11 Pro
  • Intel UHD Graphics 730
  • 8 GB DDR5-4800 MT/s (1 x 8 GB), 512 GB PCIe NVMe™ SSD
  • Proven productivity
  • Intel® Core™ i3 i3-14100 Processor cores: 4
  • 8 GB DDR5-SDRAM 4800 MHz 1 x 8 GB
  • Intel UHD Graphics 730
  • Ethernet LAN
  • Windows 11 Pro
Specifications
Carbon emissions, end-of-life (kg of CO2e)
2
Carbon emissions, logistics (kg of CO2e)
3
Carbon emissions, manufacturing (kg of CO2e)
171
Chassis type
Tower
Colour name
Jack black
Country of origin
Czech Republic
Depth
308 mm
Ethernet LAN
Yes
General Product Safety Regulation (GPSR) URL
https://support.hp.com/us-en/document/ish_6126692-6126777-16?openCLC=true
HDMI ports quantity
2
HDMI version
1.4
Height
155 mm
HP GTIN (EAN/UPC)
198990265094
HP Management tools
HP Client Catalog (download); HP Driver Packs (download); HP Cloud Recovery; HP Image Assistant Gen 5 (download); HP Client Management Script Library (download); HP Manageability Integration Kit (download); HP Patch Assistant (download); HP Connect
HP Security tools
Trusted Platform Module TPM 2.0 Embedded Security Chip shipped with Windows 10 (Common Criteria EAL4+ Certified)(FIPS 140-2 Level 2 Certified); HP Secure Erase; HP Sure Click; Absolute Persistence module; HP Sure Admin; HP Tamper Lock; HP Sure Start Gen7; HP Sure Sense2; HP Platform Certificate On Device Installation
HP segment
Business
HP Support Assistant
Yes
Input device model
HP 125 Wired Mouse
Intel® Turbo Boost Technology
Yes
Internal memory
8 GB
Internal memory type
DDR5-SDRAM
Keyboard connectivity
Wired
Keyboard included
Yes
Line-out
Yes
Manufacturer warranty
1 year (1/1/1) limited warranty includes 1 year of parts, labor and on-site repair. Terms and conditions vary by country. Certain restrictions and exclusions apply.
Market positioning
Proven productivity
Memory clock speed
4800 MHz
Memory layout (slots x size)
1 x 8 GB
Memory slots
2x DIMM
Microphone in
Yes
Motherboard chipset
Intel Q670
Number of 3.5" bays
2
Number of storage drives installed
1
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card family
Intel® UHD Graphics
On-board graphics card model
Intel UHD Graphics 730
Operating relative humidity (H-H)
10 - 90%
Operating system installed
Windows 11 Pro
Operating temperature (T-T)
10 - 35 °C
Package depth
287 mm
Package height
499 mm
Package weight
8.4 kg
Package width
400 mm
Password protection
Yes
Password protection type
BIOS, Power on
PCI Express x1 slots
1
PCI Express x16 (Gen 4.x) slots
1
PCI slots
1
Processor boost frequency
4.7 GHz
Processor cache
12 MB
Processor cache type
L3
Processor cores
4
Processor family
Intel® Core™ i3
Processor manufacturer
Intel
Processor model
i3-14100
Processor threads
8
Sustainability certificates
TCO
Total carbon emissions, w/o use phase (kg of CO2e)
52
Total carbon footprint (kg of CO2e)
230
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
UNSPSC-code
43211507
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
3
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity
3
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity
1
Weight
5.31 kg
Width
155 mm

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