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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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HP Pro 400 G9 Intel® Core™ i5 i5-13500T 8 GB DDR4-SDRAM 256 GB SSD Mini PC Black

HP Pro 400 G9 Intel® Core™ i5 i5-13500T 8 GB DDR4-SDRAM 256 GB SSD Mini PC Black
HP Pro 400 G9 Intel® Core™ i5 i5-13500T 8 GB DDR4-SDRAM 256 GB SSD Mini PC Black
HP Pro 400 G9 Intel® Core™ i5 i5-13500T 8 GB DDR4-SDRAM 256 GB SSD Mini PC Black
HP Pro 400 G9 Intel® Core™ i5 i5-13500T 8 GB DDR4-SDRAM 256 GB SSD Mini PC Black
HP Pro 400 G9 Intel® Core™ i5 i5-13500T 8 GB DDR4-SDRAM 256 GB SSD Mini PC Black
HP Pro 400 G9 Intel® Core™ i5 i5-13500T 8 GB DDR4-SDRAM 256 GB SSD Mini PC Black
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R12,528
Commercial-grade Mini PC that fits anywhere you workThe HP Pro Mini 400 provides users with the commercial-grade performance, security, and the flexible deployment capabilities needed for small, varied workspaces. This reliable, ultra-small PC is powered to handle mainstream enterprise and SMBs with... Read More
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Stock Out Of StockNo Stock Code 1728519 Brand HP Model A1HL6ES Warranty 2 Years

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Commercial-grade Mini PC that fits anywhere you work

The HP Pro Mini 400 provides users with the commercial-grade performance, security, and the flexible deployment capabilities needed for small, varied workspaces. This reliable, ultra-small PC is powered to handle mainstream enterprise and SMBs with an Intel® processor[2] and protected with always-on security you can trust.

HP Pro 400 G9. Processor family: Intel® Core™ i5, Processor model: i5-13500T. Internal memory: 8 GB, Internal memory type: DDR4-SDRAM, Memory clock speed: 3200 MHz. Total storage capacity: 256 GB, Storage media: SSD. On-board graphics card model: Intel UHD Graphics 770. Wi-Fi. Power supply: 90 W. Chassis type: Mini PC. Product type: Mini PC. Weight: 1.42 kg. Product colour: Black

Key Highlights
  • No OS
  • Intel Core i5-13500T (24MB Cache)
  • 8GB (3200MHz) DDR4-SDRAM & 256GB SSD
  • Proven productivity Mini PC Black 90 W
  • Intel® Core™ i5 i5-13500T Processor cores: 14
  • 8 GB DDR4-SDRAM 3200 MHz
  • 256 GB SSD
  • Intel UHD Graphics 770
  • Ethernet LAN Wi-Fi 6E (802.11ax) Bluetooth
Specifications
Audio chip
Realtek ALC3252
Bluetooth
Yes
Chassis type
Mini PC
Combo headphone/mic port
Yes
Depth
175 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display included
No
DisplayPort version
1.4
DisplayPorts quantity
2
Efficient cores
8
Efficient-core base frequency
1.2 GHz
Efficient-core Max Turbo Frequency
3.2 GHz
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
HDMI ports quantity
1
HDMI version
2.1
Height
34 mm
HP segment
Business
Internal memory
8 GB
Internal memory type
DDR4-SDRAM
Market positioning
Proven productivity
Maximum internal memory
64 GB
Maximum turbo power
92 W
Memory clock speed
3200 MHz
Memory form factor
SO-DIMM
Memory slots
2
Motherboard chipset
Intel Q670
Number of 2.5" bays
1
Number of SSDs installed
1
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card family
Intel UHD Graphics
On-board graphics card model
Intel UHD Graphics 770
Operating relative humidity (H-H)
10 - 90%
Operating system installed
No
Operating temperature (T-T)
10 - 35 °C
Optical drive type
No
Package depth
235 mm
Package height
132 mm
Package weight
3.4 kg
Package width
498 mm
Performance cores
6
Performance-core base frequency
1.6 GHz
Performance-core Max Turbo Frequency
4.6 GHz
Power supply
90 W
Power supply input frequency
50/60 Hz
Power supply input voltage
100 - 240 V
Processor base power
35 W
Processor boost frequency
4.6 GHz
Processor cache
24 MB
Processor cache type
Smart Cache
Processor cores
14
Processor family
Intel Core i5
Processor generation
13th gen Intel Core i5
Processor manufacturer
Intel
Processor model
i5-13500T
Processor threads
20
Product colour
Black
Product type
Mini PC
SSD capacity
256 GB
Storage media
SSD
Thunderbolt 3 ports quantity
0
Top Wi-Fi standard
Wi-Fi 6E (802.11ax)
Total SSDs capacity
256 GB
Total storage capacity
256 GB
Trusted Platform Module (TPM)
Yes
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
2
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity
3
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity
0
USB 3.2 Gen 2x2 Type-C ports quantity
1
Weight
1.42 kg
Wi-Fi
Yes
Width
177 mm

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