HP Poly EncorePro 720D with Quick Disconnect Binaural Digital Headset TAA

The POLY EncorePro 720D is a wired binaural digital headset designed for contact center calls and music. With a supra-aural ear coupling and head-band wearing style, this black headset provides clear audio and a professional appearance while remaining comfortable for extended use. The model includes a quick disconnect feature for convenient handling during shift changes or equipment swaps.

Advantages

The EncorePro 720D delivers effective noise cancellation for accurate voice capture, reducing the need for repeats during conversations. Its wired digital connection ensures consistent audio quality and low latency. The binaural design supports focused listening, and the quick disconnect adds practical convenience for agents who need to step away from their workstation.

Suitable for

• Contact center and call centre agents
• Office professionals handling frequent voice calls
• Remote workers participating in online meetings
• Environments requiring reliable wired headsets for clear communication

Key specifications

• Model: POLY EncorePro 720D (MPN: 783N4AA)
• Connectivity: Wired (digital)
• Audio configuration: Binaural
• Ear coupling: Supra-aural
• Wearing style: Head-band
• Colour: Black
• Quick disconnect: Yes

How to use

Connect the wired headset to the appropriate digital audio port or adapter provided by your communications system. Adjust the head-band and position the supra-aural ear cushions for a comfortable, secure fit. Place the microphone boom close to the mouth but not touching the lips to ensure clear voice pickup. Use the quick disconnect when you need to leave the workstation without unplugging the base connection.

Recommendations

For optimal performance in contact center environments, keep the microphone boom positioned within 1–2 cm of the mouth, check compatibility with your telephony or softphone platform before deployment, and store the headset in a dry place when not in use to preserve ear cushion and electronic components.