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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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HP Poly Blackwire 600/700 Leatherette Ear Cushions (2 Pieces)

HP Poly Blackwire 600/700 Leatherette Ear Cushions (2 Pieces)
HP Poly Blackwire 600/700 Leatherette Ear Cushions (2 Pieces)
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R115
+R1 Reward
The POLY Blackwire 600/700 Leatherette Ear Cushions 2 Pieces are replacement earpads designed to restore comfort and extend the service life of compatible Blackwire 600 and 700 series headsets. Made from leatherette material, these cushions provide a soft contact surface that helps reduce ear fatigu... Read More
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Stock 100 Code 1394417 Brand HP Model 85S18AA Warranty 2 Years

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Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
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The POLY Blackwire 600/700 Leatherette Ear Cushions 2 Pieces are replacement earpads designed to restore comfort and extend the service life of compatible Blackwire 600 and 700 series headsets. Made from leatherette material, these cushions provide a soft contact surface that helps reduce ear fatigue during prolonged calls or listening sessions while remaining simple to clean and maintain.

Advantages

These ear cushions offer a snug, secure fit on compatible earcups and deliver consistent cushioning for long periods of use. The leatherette surface resists oils and dirt and can be wiped clean, helping to maintain hygiene for daily use. Their construction balances comfort and durability to provide a cost-effective replacement option for worn or damaged original pads.

Suitable for

  • Restoring comfort on POLY Blackwire 600 series headsets
  • Replacing worn ear pads on POLY Blackwire 700 series headsets
  • Office and remote work environments with extended call time
  • Customer support, sales, and contact centre use
  • General listening and teleconferencing

Key specifications

  • Material: leatherette (synthetic leather)
  • Package contents: 2 ear cushions (left and right)
  • Compatibility: designed for POLY Blackwire 600 and 700 series headsets
  • Color: black
  • Mounting type: snap-on/replaceable earpad design

How to use

Remove the old ear cushions by gently pulling them off the headset earcups, taking care not to damage the retaining ring. Align each replacement cushion with the earcup and press around the edge until it snaps into place and sits evenly. Verify that the cushion is securely attached before use. If necessary, consult the headset user manual for detailed removal and installation illustrations specific to your Blackwire model.

Recommendations

Wipe the leatherette surface regularly with a soft, damp cloth and mild detergent if required; avoid abrasive cleaners and excessive moisture. Replace cushions if you notice tearing, loss of padding, or decreased comfort to maintain optimal audio seal and wearability.
Key Highlights
  • Restoring comfort on POLY Blackwire 600 series headsets
  • Replacing worn ear pads on POLY Blackwire 700 series headsets
  • Office and remote work environments with extended call time
  • Customer support, sales, and contact centre use
  • General listening and teleconferencing
  • Material: leatherette (synthetic leather)
  • Package contents: 2 ear cushions (left and right)
  • Compatibility: designed for POLY Blackwire 600 and 700 series headsets
  • Color: black
  • Mounting type: snap-on/replaceable earpad design
Specifications
Country of origin
China
General Product Safety Regulation (GPSR) URL
https://kaas.hpcloud.hp.com/pdf-public/pdf_11069394_en-US-1.pdf
Package depth
210 mm
Package height
55 mm
Package weight
300 g
Package width
190 mm
Pallet gross weight
357 kg
UNSPSC-code
43191607

Leaflet

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Price history over the last 6 months
HP Poly Blackwire 600/700 Leatherette Ear Cushions (2 Pieces)
Current
R115
Lowest
R97
Highest
R115
Change 24H
+R15   +15%
Week
+R16   +17%
Month
+R16   +16%

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