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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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HP Poly Blackwire 5210 Monaural USB-C Headset +3.5mm Plug +USB-C/A Adapter (Bulk)

HP Poly Blackwire 5210 Monaural USB-C Headset +3.5mm Plug +USB-C/A Adapter (Bulk)
HP Poly Blackwire 5210 Monaural USB-C Headset +3.5mm Plug +USB-C/A Adapter (Bulk)
HP Poly Blackwire 5210 Monaural USB-C Headset +3.5mm Plug +USB-C/A Adapter (Bulk)
HP Poly Blackwire 5210 Monaural USB-C Headset +3.5mm Plug +USB-C/A Adapter (Bulk)
HP Poly Blackwire 5210 Monaural USB-C Headset +3.5mm Plug +USB-C/A Adapter (Bulk)
HP Poly Blackwire 5210 Monaural USB-C Headset +3.5mm Plug +USB-C/A Adapter (Bulk)
HP Poly Blackwire 5210 Monaural USB-C Headset +3.5mm Plug +USB-C/A Adapter (Bulk)
HP Poly Blackwire 5210 Monaural USB-C Headset +3.5mm Plug +USB-C/A Adapter (Bulk)
HP Poly Blackwire 5210 Monaural USB-C Headset +3.5mm Plug +USB-C/A Adapter (Bulk)
HP Poly Blackwire 5210 Monaural USB-C Headset +3.5mm Plug +USB-C/A Adapter (Bulk)
HP Poly Blackwire 5210 Monaural USB-C Headset +3.5mm Plug +USB-C/A Adapter (Bulk)
HP Poly Blackwire 5210 Monaural USB-C Headset +3.5mm Plug +USB-C/A Adapter (Bulk)
HP Poly Blackwire 5210 Monaural USB-C Headset +3.5mm Plug +USB-C/A Adapter (Bulk)
HP Poly Blackwire 5210 Monaural USB-C Headset +3.5mm Plug +USB-C/A Adapter (Bulk)
HP Poly Blackwire 5210 Monaural USB-C Headset +3.5mm Plug +USB-C/A Adapter (Bulk)
HP Poly Blackwire 5210 Monaural USB-C Headset +3.5mm Plug +USB-C/A Adapter (Bulk)
HP Poly Blackwire 5210 Monaural USB-C Headset +3.5mm Plug +USB-C/A Adapter (Bulk)
HP Poly Blackwire 5210 Monaural USB-C Headset +3.5mm Plug +USB-C/A Adapter (Bulk)
HP Poly Blackwire 5210 Monaural USB-C Headset +3.5mm Plug +USB-C/A Adapter (Bulk)
HP Poly Blackwire 5210 Monaural USB-C Headset +3.5mm Plug +USB-C/A Adapter (Bulk)
HP Poly Blackwire 5210 Monaural USB-C Headset +3.5mm Plug +USB-C/A Adapter (Bulk)
HP Poly Blackwire 5210 Monaural USB-C Headset +3.5mm Plug +USB-C/A Adapter (Bulk)
0 reviews • Write a review
R1,657
+R5 Reward
Wear it wellThe Blackwire 5200 Series fits your busy workday. Ergonomically designed for long lasting comfort. And with the easy-to-use connectivity you can work on a variety of devices throughout the day. Get great sound Tune out the inevitable workplace distractions with a headset f... Read More
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Stock 41 Code 124462 Brand POLY Model 8X230A6 Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival
Wear it well
The Blackwire 5200 Series fits your busy workday. Ergonomically designed for long lasting comfort. And with the easy-to-use connectivity you can work on a variety of devices throughout the day.

Get great sound

Tune out the inevitable workplace distractions with a headset full of features – soft, conforming ear cushions that provide passive noise canceling and a precisely tuned microphone masks nearby conversations.

Enjoy long lasting comfort

Your ears will thank you, especially after long conference calls. This headset is built to stay comfortable. Adjust it to fit the way you work. Need to move locations? The headset folds up for easy portability in the carrying case.
Key Highlights
  • Tune out the inevitable workplace distractions with a headset full of features – soft, conforming ear cushions that provide passive noise canceling and a precisely tuned microphone masks nearby conversations.
  • Your ears will thank you, especially after long conference calls. This headset is built to stay comfortable. Adjust it to fit the way you work. Need to move locations? The headset folds up for easy portability in the carrying case.
  • Black Office/Call center Head-band Headset
  • Wired 3.5 mm connector USB connectivity
  • Supraaural 32 Ω 116 dB
  • Microphone type: Boom -38 dB
Specifications
3.5 mm connector
Yes
Audio adapters included
USB
Box contents
Quick start guide; Warranty card; Carrying case; Headset; USB Type-C to USB Type-A adapter
Bundled software
Poly Lens
Cable colour
Red
Cable length
2.17 m
Carrying case
Yes
Certification
UC
Colour name
Black
Compatibility
Compatible with PCs via USB Type-C cable or USB Type-C/A adapter and tablets via 3.5 mm audio port
Compatible operating systems
Windows 11; Windows 10; macOS; Android™; iOS
Connectivity technology
Wired
Control type
Buttons
Control unit type
In-line control unit
Country of origin
China, Mexico
Detachable cable
Yes
Driver unit
3.2 cm
Ear coupling
Supraaural
Ear pad material
Faux leather
General Product Safety Regulation (GPSR) URL
https://kaas.hpcloud.hp.com/pdf-public/pdf_11069394_en-US-1.pdf
Headphone sensitivity
116 dB
Headset type
Monaural
Hearing protection technologies
SoundGuard DIGITAL
Impedance
32 Ω
Mac operating systems supported
MacOS
Master (outer) cases per pallet
21 pc(s)
Master (outer) cases per pallet layer
3 pc(s)
Microphone direction type
Omnidirectional
Microphone frequency
100 - 10000 Hz
Microphone sensitivity
-38 dB
Microphone type
Boom
Noise reduction
Yes
Operating keys
Answer/end call, Mute, Volume +, Volume -
Other operating systems supported
Android, iOS
Package weight
300 g
Pallet dimensions (W x D x H)
1000 x 1200 x 1386 mm
Pallet dimensions (W x D x H) (imperial)
1000 x 1199.9 x 1385.8 mm (39.4 x 47.2 x 54.6")
Pallet gross weight
357 kg
Pallet weight (imperial)
357 kg (787 lbs)
Product colour
Black
Product type
Headset
Quick start guide
Yes
Recommended usage
Office/Call center
Signal-to-Noise Ratio (SNR)
118 dB
Sustainability certificates
TCO
Total carbon footprint (kg of CO2e)
10
UNSPSC-code
43191638
USB connectivity
Yes
USB connector
USB Type-C
Volume control
Button
Warranty card
Yes
Wearing style
Head-band
Windows operating systems supported
Windows 10, Windows 11

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Price history over the last 6 months
HP Poly Blackwire 5210 Monaural USB-C Headset +3.5mm Plug +USB-C/A Adapter (Bulk)
Current
R1,657
Lowest
R1,123
Highest
R1,676
Change 24H
+R71   +4%
Week
+R85   +5%
Month
+R533   +47%

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