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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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HP LaserJet Pro MFP 3102fdn Printer, Laser, Mono printing, 1200 x 1200 DPI, A4, Direct printing, White

HP LaserJet Pro MFP 3102fdn Printer, Laser, Mono printing, 1200 x 1200 DPI, A4, Direct printing, White
HP LaserJet Pro MFP 3102fdn Printer, Laser, Mono printing, 1200 x 1200 DPI, A4, Direct printing, White
HP LaserJet Pro MFP 3102fdn Printer, Laser, Mono printing, 1200 x 1200 DPI, A4, Direct printing, White
HP LaserJet Pro MFP 3102fdn Printer, Laser, Mono printing, 1200 x 1200 DPI, A4, Direct printing, White
HP LaserJet Pro MFP 3102fdn Printer, Laser, Mono printing, 1200 x 1200 DPI, A4, Direct printing, White
HP LaserJet Pro MFP 3102fdn Printer, Laser, Mono printing, 1200 x 1200 DPI, A4, Direct printing, White
HP LaserJet Pro MFP 3102fdn Printer, Laser, Mono printing, 1200 x 1200 DPI, A4, Direct printing, White
HP LaserJet Pro MFP 3102fdn Printer, Laser, Mono printing, 1200 x 1200 DPI, A4, Direct printing, White
HP LaserJet Pro MFP 3102fdn Printer, Laser, Mono printing, 1200 x 1200 DPI, A4, Direct printing, White
HP LaserJet Pro MFP 3102fdn Printer, Laser, Mono printing, 1200 x 1200 DPI, A4, Direct printing, White
HP LaserJet Pro MFP 3102fdn Printer, Laser, Mono printing, 1200 x 1200 DPI, A4, Direct printing, White
HP LaserJet Pro MFP 3102fdn Printer, Laser, Mono printing, 1200 x 1200 DPI, A4, Direct printing, White
HP LaserJet Pro MFP 3102fdn Printer, Laser, Mono printing, 1200 x 1200 DPI, A4, Direct printing, White
HP LaserJet Pro MFP 3102fdn Printer, Laser, Mono printing, 1200 x 1200 DPI, A4, Direct printing, White
HP LaserJet Pro MFP 3102fdn Printer, Laser, Mono printing, 1200 x 1200 DPI, A4, Direct printing, White
HP LaserJet Pro MFP 3102fdn Printer, Laser, Mono printing, 1200 x 1200 DPI, A4, Direct printing, White
HP LaserJet Pro MFP 3102fdn Printer, Laser, Mono printing, 1200 x 1200 DPI, A4, Direct printing, White
HP LaserJet Pro MFP 3102fdn Printer, Laser, Mono printing, 1200 x 1200 DPI, A4, Direct printing, White
HP LaserJet Pro MFP 3102fdn Printer, Laser, Mono printing, 1200 x 1200 DPI, A4, Direct printing, White
HP LaserJet Pro MFP 3102fdn Printer, Laser, Mono printing, 1200 x 1200 DPI, A4, Direct printing, White
HP LaserJet Pro MFP 3102fdn Printer, Laser, Mono printing, 1200 x 1200 DPI, A4, Direct printing, White
HP LaserJet Pro MFP 3102fdn Printer, Laser, Mono printing, 1200 x 1200 DPI, A4, Direct printing, White
HP LaserJet Pro MFP 3102fdn Printer, Laser, Mono printing, 1200 x 1200 DPI, A4, Direct printing, White
HP LaserJet Pro MFP 3102fdn Printer, Laser, Mono printing, 1200 x 1200 DPI, A4, Direct printing, White
HP LaserJet Pro MFP 3102fdn Printer, Laser, Mono printing, 1200 x 1200 DPI, A4, Direct printing, White
HP LaserJet Pro MFP 3102fdn Printer, Laser, Mono printing, 1200 x 1200 DPI, A4, Direct printing, White
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R7,780
+R16 Reward
Powerful productivity. Seamless management. Get fast printing speeds, high-volume scanning, and easy management tools with LaserJet Pro.Dynamic security enabled printer Certain HP printers are intended to work only with cartridges that have a new or reused HP chip or electronic circuitry. These pri... Read More
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Stock 24 Code 99599 Brand HP Model 3G629F#B19 Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, September 29
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival
HP W2030XC/415X Toner Cartridge Black Contract. 7.5K Pages ISO/IEC 197
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HP W2032XC/415X Toner Cartridge Yellow Contract. 6K Pages ISO/IEC 1979
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HP CF412XC/410X Toner Cartridge Yellow Contract. 5K Pages ISO/IEC 1979
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HP ENVY 6120e Wireless All-in-One Color Printer, Instant Ink; Photo printing
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HP LaserJet Enterprise M406dn, Laser, 1200 x 1200 DPI, A4, 38 ppm, Duplex printing, Network ready
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HP LaserJet Pro MFP 3102fdw Printer, Laser, Mono printing, 1200 x 1200 DPI, A4, Direct printing, White
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HP OfficeJet Pro 9730e Wireless All-in-One Color Printer, Instant Ink; Two-sided printing
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Multifunction Printer HP Color Laser MFP 179fwg Laser Color
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Multifunction Printer HP Color Laser MFP 179fwg Laser Color
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HP OfficeJet Mobile 250 Wireless All-in-One Color Printer, Copier, Scanner
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HP OfficeJet Mobile 250 Wireless All-in-One Color Printer, Copier, Scanner
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Powerful productivity. Seamless management. Get fast printing speeds, high-volume scanning, and easy management tools with LaserJet Pro.

Dynamic security enabled printer Certain HP printers are intended to work only with cartridges that have a new or reused HP chip or electronic circuitry. These printers use dynamic security measures to block cartridges using a non-HP chip or electronic circuitry. Periodic firmware updates will maintain the effectiveness of these measures and block cartridges that previously worked. Reused HP chips and electronic circuitry enable the use of reused, remanufactured, and refilled cartridges.

Powerful productivity

Support your small workteams with this laser printer, designed for up to 7 users.Print more efficiently. You can save time, paper, and costs with duplex speeds at 35 ppm. [1]Get productivity in the palm of your hand. Print, scan, and save time with Shortcuts from HP Smart. [2]

Seamless management

Centralise your print management. HP Web Jetadmin makes it easy with its suite of features.[3]Set up your printers quickly. Streamlined setup makes it easy to set up and get back to business.Help protect your printer. Self-heal Wi-Fi detects anomalies and reboots automatically to prior safe state.[4]

HP Wolf Pro Security

Get printer security out of the box. Preconfigured settings mean it's ready when you are.Add a layer of security. PIN/pull option authenticates your print jobs only when you're present.Set configuration policies and validate settings universally with HP JetAdvantage Security Manager.[5]

Sustainable printing

Save up to 20% energy. EcoSmart toner with JetIntelligence balances premium quality with sustainability.[6]Start saving paper right out of the box. The default duplex setting prints on both sides to cut usage in half.Meet the industry standard for efficiency with Energy Star rating.[6]Reduce your footprint. HP Auto-On/Auto-Off technology optimizes printer energy usage.[7]

HP Smart

Get productivity in the palm of your hand. Print, scan, and save time with Shortcuts from HP Smart. [2]

Fast print and duplex speeds.

Print more efficiently. You can save time, paper, and costs with duplex speeds at 35 ppm. [1]

Self-heal Wi-Fi®

Help protect your printer. Self-heal Wi-Fi detects anomalies and reboots automatically to prior safe state. [8]

HP Web Jetadmin

Centralize your print management. HP Web Jetadmin makes it easy with its suite of features. [3]

Simple setup

Set up your printers quickly. Streamlined setup makes it easy to set up and get back to business.

Out-of-the-box ready

Get printer security out of the box. Preconfigured settings mean it's ready when you are.

Optional HP JetAdvantage Security Manager

Set configuration policies and validate settings universally with HP JetAdvantage Security Manager. [5]

EcoSmart toner

Save up to 20% energy. EcoSmart toner with JetIntelligence balances premium quality with sustainability. [6]
Key Highlights
  • Automatic document feeder; Two-sided printing; Front USB flash drive port; Touchscreen
  • Print, copy, scan, fax
  • Black (normal, A4): Up to 33 ppm; Black (Duplex, A4): Up to 20 ipm
  • Up to 1200 x 1200 dpi
  • Business Laser Mono printing
  • 1200 x 1200 DPI
  • Printing colours: Black
  • A4 33 ppm
  • Mono copying Colour scanning Mono faxing
  • Mopria Print Service, Apple AirPrint
  • Direct printing
  • USB port Ethernet LAN
  • Internal memory: 512 MB Built-in processor 800 MHz
  • 10.5 kg
Specifications
AC input frequency
50/60 Hz
AC input voltage
220 - 240 V
Acoustic power emissions (ready)
32 dB
Acoustic pressure emissions bystander (ready)
14 dB
All-In-One-multitasking
Yes
Auto document feeder (ADF)
Yes
Auto document feeder (ADF) input capacity
50 sheets
Auto fit function
Yes
Auto reduction
Yes
Auto-redialing
Yes
Box contents
HP LaserJet Pro MFP 3102fdn Printer; HP Black LaserJet Toner Introductory Cartridge (yield ~1000 pages); Setup Guide; Reference Guide; Regulatory Flyer; Warranty Guide; Power cord
Built-in display
Yes
Built-in processor
Yes
Bundled software
No CD inbox (except Indonesia and China Gov) Downloadable Software from hp.com, hpsmart.com/setup, in-OS app stores. #CD include HP Software Installer, Uninstaller, printer driver and other essential tools
Cables included
AC
Cabling technology
10/100Base-T(X)
Carbon emissions, end-of-life (kg of CO2e)
19
Carbon emissions, logistics (kg of CO2e)
12
Carbon emissions, manufacturing (kg of CO2e)
103
Cartridge(s) included
Yes
Certification
CISPR32:2012 & CISPR32:2015 /EN55032:2012 & EN55032:2015+AC:2016 - Class B; EN 61000-3-2:2014; EN 61000-3-3:2013; EN 55035:2017; FCC Title 47 CFR, Part 15 Class B/ICES-003, Issue 6
Colour display
Yes
Compatible operating systems
Windows 11; Windows 10; macOS 10.15 Catalina; macOS 11 Big Sur; macOS 12 Monterey; macOS 15 Sequoia; Linux
Compliance certificates
GS mark, CCC, EAC, BIS, Federal Communications Commission (FCC), CE, BSMI
Control type
Buttons, Touch
Copier resize
25 - 400%
Copy speed (black, normal quality, A4)
33 cpm
Copying
Mono copying
Country of origin
Vietnam
Custom media length
127 - 356 mm
Custom media sizes
Width 76 to 216 mm ; Length 127 to 356mm
Custom media width
76 - 216 mm
Depth
398.2 mm
Direct printing
Yes
Display
CGD
Display diagonal
6.86 cm (2.7")
Document formats supported
PDF, XPS
Doesn't contain
Mercury
Duplex copying
Yes
Duplex functions
Print
Duplex printing
Yes
Duplex printing mode
Auto
Duplex scanning
No
Electromagnetic compatibility
CISPR32:2012 & CISPR32:2015 /EN55032:2012 & EN55032:2015+AC:2016 - Class B; EN 61000-3-2:2014; EN 61000-3-3:2013; EN 55035:2017; FCC Title 47 CFR, Part 15 Class B/ICES-003, Issue 6
Energy Star Typical Electricity Consumption (TEC)
0.407 kWh/week
Envelopes sizes
B5, C5, C6, DL
Ethernet LAN
Yes
Ethernet LAN data rates
10,100 Mbit/s
Fax delayed sending
Yes
Fax forwarding
Yes
Fax memory
500 pages
Fax resolution (black)
300 x 300 DPI
Fax transmission speed
3 sec/page
Faxing
Mono faxing
General Product Safety Regulation (GPSR) URL
https://support.hp.com/gb-en/product/details/hp-laserjet-pro-mfp-3101-3108fdn-fdw-printer-series/model/35801032?sku=3G629F ; https://kaas.hpcloud.hp.com/pdf-public/pdf_5512113_en-US-1.pdf ; https://kaas.hpcloud.hp.com/pdf-public/pdf_5512113_en-US-1.pdf
Greyscale levels
256
Harmonized System (HS) code
8443310000
Height
313.2 mm
HP Dynamic security
Yes
HP GTIN (EAN/UPC)
195122461737, 195122461744, 195122461751
HP GTIN (EAN/UPC) with options
(ABT) 195122461737; (ABY) 195122461744; (B19) 195122461751
HP Security tools
Password-protected network embedded Web server; enable/disable Network ports; SNMPv1 community password change; 802.1x authentication
HP segment
Small medium business
Image formats supported
JPG, TIFF
Included cartridge capacity (black)
1000 pages
Input colour depth
24 bit
Internal memory
512 MB
ISO A-series sizes (A0...A9)
A4, A5, A6
ISO B-series sizes (B0...B9)
B5
ISO C-series sizes (C0...C9)
C5, C6
JIS B-series sizes (B0...B9)
B5, B6
Layers per pallet
4 pc(s)
Linux operating systems supported
Yes
Mac operating systems supported
Mac OS X 10.15 Catalina, Mac OS X 10.15.3 Catalina, Mac OS X 11.0 Big Sur, Mac OS X 12.0 Monterey, MacOS
Manufacturer warranty
One-year limited warranty; Warranty and support options vary by product, country, and local legal requirements
Market positioning
Business
Master (outer) cases per pallet layer
6 pc(s)
Maximum copy resolution
300 x 300 DPI
Maximum duty cycle
50000 pages per month
Maximum input capacity
250 sheets
Maximum internal memory
512 MB
Maximum ISO A-series paper size
A4
Maximum number of copies
999 copies
Maximum number of input trays
1
Maximum output capacity
150 sheets
Maximum print size
207 x 348 mm
Maximum resolution
1200 x 1200 DPI
Maximum scan area
216 x 297 mm
Mobile printing technologies
Mopria Print Service, Apple AirPrint
Modem speed
33.6 Kbit/s
Non-ISO print media sizes
L, Oficio, 16K
Number of print cartridges
1
Number of users
10 user(s)
Operating relative humidity (H-H)
10 - 80%
Operating temperature (T-T)
15 - 32.5 °C
Optical scanning resolution
1200 x 1200 DPI
Optical scanning resolution (ADF)
300 x 300 DPI
Optical scanning resolution (black)
1200 x 1200 ppi
Optical scanning resolution (colour)
1200 x 1200 ppi
Other operating systems supported
Linux
Package depth
379 mm
Package height
490 mm
Package weight
13.6 kg
Package width
497 mm
Page description languages
PDF, PCLmS, PWG, URF, PCL 5c
Pallet dimensions (W x D x H)
1200 x 1000 x 2111 mm
Pallet gross weight
346.9 kg
Paper tray 1 input capacity
250 sheets
Paper tray media types
Plain paper, Glossy paper, Envelopes, Labels, Cut sheet, Postcard
Paper tray media weight
60 - 163 g/m²
Photo paper sizes
10x15 cm
Power consumption (off)
0.06 W
Power consumption (PowerSave)
0.06 W
Power consumption (printing)
436 W
Power consumption (ready)
4.5 W
Power consumption (sleep)
1.31 W
Print resolution black
1200 x 1200 DPI
Print speed (black, normal quality, A4/US Letter)
33 ppm
Print technology
Laser
Printer fonts
Scalable, TrueType
Printing
Mono printing
Printing colours
Black
Processor frequency
800 MHz
Product colour
White
Products per pallet
24 pc(s)
Recommended duty cycle
350 - 2500 pages per month
Recommended humidity operating range
30 - 70%
Recommended operating temperature range (T-T)
17.5 - 25 °C
Recommended system requirements
Microsoft Windows 11; 10; 2 GB available hard disk space; Internet connection; Microsoft Internet Explorer or Edge. Apple macOS v10.15 Catalina; macOS v11 Big Sur; macOS v12 Monterey; 2 GB HD; Internet required.
Replacement cartridges
HP 139A Original Black LaserJet Toner CartridgeW1390A (~1,500 yield); HP 139X Original Black LaserJet Toner CartridgeW1390X (~4,000 yield)
Scan drivers
TWAIN
Scan speed (black)
19 ppm
Scan speed (colour)
8 ppm
Scan technology
CIS
Scan to
TWAIN, Software
Scanner type
Flatbed & ADF scanner
Scanning
Colour scanning
Secure printing
Yes
Security algorithms
SNMP
Server operating systems supported
Windows Server 2008 R2 x64, Windows Server 2012 x64, Windows Server 2016 x64
Sound power level (printing)
6.6 dB
Sound pressure level (printing)
53 dB
Sound pressure level (scanning)
47 dB
Speed dialling
Yes
Storage temperature (T-T)
-20 - 60 °C
Sustainability certificates
Blue Angel
Sustainability compliance
Yes
Sustainable technologies and materials
Mercury free
Time to first copy (black, normal)
6.2 s
Time to first page (black, normal)
7 s
Total carbon emissions, w/o use phase (kg of CO2e)
30
Total carbon footprint (kg of CO2e)
160
Total input capacity
250 sheets
Total number of input trays
1
Total output capacity
150 sheets
Typical electricity consumption (TEC) number
Blue Angel: 0.402 kWh/week
UNSPSC-code
43212110
USB 2.0 ports quantity
1
USB port
Yes
Warm-up time
35 s
Warranty card
Yes
Weight
10.5 kg
Wi-Fi
No
Width
418 mm
Windows operating systems supported
Windows 10, Windows 11

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Price history over the last 6 months
HP LaserJet Pro MFP 3102fdn Printer, Laser, Mono printing, 1200 x 1200 DPI, A4, Direct printing, White
Current
R7,780
Lowest
R4,494
Highest
R7,780
Change 24H
+R3,266   +72%
Week
—   
Month
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