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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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HP DeskJet 2820e Wireless All-in-One Color Printer, Instant Ink; Copier, Scanner

HP DeskJet 2820e Wireless All-in-One Color Printer, Instant Ink; Copier, Scanner
HP DeskJet 2820e Wireless All-in-One Color Printer, Instant Ink; Copier, Scanner
HP DeskJet 2820e Wireless All-in-One Color Printer, Instant Ink; Copier, Scanner
HP DeskJet 2820e Wireless All-in-One Color Printer, Instant Ink; Copier, Scanner
HP DeskJet 2820e Wireless All-in-One Color Printer, Instant Ink; Copier, Scanner
HP DeskJet 2820e Wireless All-in-One Color Printer, Instant Ink; Copier, Scanner
HP DeskJet 2820e Wireless All-in-One Color Printer, Instant Ink; Copier, Scanner
HP DeskJet 2820e Wireless All-in-One Color Printer, Instant Ink; Copier, Scanner
HP DeskJet 2820e Wireless All-in-One Color Printer, Instant Ink; Copier, Scanner
HP DeskJet 2820e Wireless All-in-One Color Printer, Instant Ink; Copier, Scanner
HP DeskJet 2820e Wireless All-in-One Color Printer, Instant Ink; Copier, Scanner
HP DeskJet 2820e Wireless All-in-One Color Printer, Instant Ink; Copier, Scanner
HP DeskJet 2820e Wireless All-in-One Color Printer, Instant Ink; Copier, Scanner
HP DeskJet 2820e Wireless All-in-One Color Printer, Instant Ink; Copier, Scanner
HP DeskJet 2820e Wireless All-in-One Color Printer, Instant Ink; Copier, Scanner
HP DeskJet 2820e Wireless All-in-One Color Printer, Instant Ink; Copier, Scanner
HP DeskJet 2820e Wireless All-in-One Color Printer, Instant Ink; Copier, Scanner
HP DeskJet 2820e Wireless All-in-One Color Printer, Instant Ink; Copier, Scanner
HP DeskJet 2820e Wireless All-in-One Color Printer, Instant Ink; Copier, Scanner
HP DeskJet 2820e Wireless All-in-One Color Printer, Instant Ink; Copier, Scanner
HP DeskJet 2820e Wireless All-in-One Color Printer, Instant Ink; Copier, Scanner
HP DeskJet 2820e Wireless All-in-One Color Printer, Instant Ink; Copier, Scanner
HP DeskJet 2820e Wireless All-in-One Color Printer, Instant Ink; Copier, Scanner
HP DeskJet 2820e Wireless All-in-One Color Printer, Instant Ink; Copier, Scanner
HP DeskJet 2820e Wireless All-in-One Color Printer, Instant Ink; Copier, Scanner
HP DeskJet 2820e Wireless All-in-One Color Printer, Instant Ink; Copier, Scanner
HP DeskJet 2820e Wireless All-in-One Color Printer, Instant Ink; Copier, Scanner
HP DeskJet 2820e Wireless All-in-One Color Printer, Instant Ink; Copier, Scanner
HP DeskJet 2820e Wireless All-in-One Color Printer, Instant Ink; Copier, Scanner
HP DeskJet 2820e Wireless All-in-One Color Printer, Instant Ink; Copier, Scanner
HP DeskJet 2820e Wireless All-in-One Color Printer, Instant Ink; Copier, Scanner
HP DeskJet 2820e Wireless All-in-One Color Printer, Instant Ink; Copier, Scanner
HP DeskJet 2820e Wireless All-in-One Color Printer, Instant Ink; Copier, Scanner
HP DeskJet 2820e Wireless All-in-One Color Printer, Instant Ink; Copier, Scanner
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R2,144
The leader for simple, stress-free printing.[1] Effortlessly print, scan, and copy with this compact, wireless home printer paired with the best and easiest-to-use print app. From return labels to your favourite recipes, enjoy a seamless experience from the World’s #1 Printer Company.[2,3].Dynamic s... Read More
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Stock Out Of StockNo Stock Code 3794 Brand HP Model 588K9B Warranty 2 Years

Shipping & Returns

The leader for simple, stress-free printing.[1] Effortlessly print, scan, and copy with this compact, wireless home printer paired with the best and easiest-to-use print app. From return labels to your favourite recipes, enjoy a seamless experience from the World’s #1 Printer Company.[2,3].

Dynamic security enabled printer Certain HP printers are intended to work only with cartridges that have a new or reused HP chip or electronic circuitry. These printers use dynamic security measures to block cartridges using a non-HP chip or electronic circuitry. Periodic firmware updates will maintain the effectiveness of these measures and block cartridges that previously worked. Reused HP chips and electronic circuitry enable the use of reused, remanufactured, and refilled cartridges.

This is an HP+ enabled printer. Choose HP+ at product setup to activate benefits. HP+ requires an HP account, ongoing connection to the internet, and exclusive use of Original HP Ink cartridges for the life of the printer. More at: http://www.hp.com/plus

Simple setup with the easiest-to-use print app

Get started fast by following simple steps on the best and easiest-to-use print app.[2]Easily print shipping labels or your favourite recipies and get a lot from one device – print, scan, and copy.Handle all your printing tasks quickly from the intuitively easy-to-use control panel with buttons.Print, scan, copy, or fax right from your smartphone with the best and easiest-to-use HP app.[2]

Stay connected with our most reliable Wi-Fi®[4]

Be always ready to print with our most reliable Wi-Fi® that automatically reconnects if connection is lost.[4]Stay connected with our best and most reliable Wi-Fi® so you can quickly print from your smartphone.[4,2]Built-in wireless lets you easily access, print and share from any device on your network.[4]

Save up to 70% on ink and never run out[5,6]

With an Instant Ink subscription, you can get ink delivered directly to your door before you run out.[6]Save up to 70% with Instant Ink. Enroll to get ink with automatic delivery starting at £ 1.79 a month.[6,5]Get peace of mind with the flexibility to change plans or cancel anytime at no cost.[8]

Driving innovation with 60% recycled plastic[9]

Choose printers made with at least 60% recycled plastic.[9]For every page you print, HP protects, restores and manages forests in equal measure.[10]Recycle your Original HP ink cartridges after use for free with the HP Planet Partners program.[11]
Key Highlights
  • Scan to PDF
  • Print, copy, scan
  • Print speed up to 7.5 ppm (black) and 5.5 ppm (color)
  • Up to 1200 x 1200 rendered dpi
  • Thermal inkjet Colour printing
  • 4800 x 1200 DPI
  • Printing colours: Black, Cyan, Magenta, Yellow
  • A4 7.5 ppm
  • Colour copying
  • Mopria Print Service, Apple AirPrint
  • USB port
  • Internal memory: 64 MB Built-in processor 1000 MHz
  • 3.42 kg
Specifications
AC input frequency
50/60 Hz
AC input voltage
100 - 240 V
All-In-One-multitasking
Yes
Auto document feeder (ADF)
No
Box contents
HP DeskJet 2820e All-in-One Printer; HP 305 Setup Black Cartridge (~120 pages yield); HP 305 Setup Tri-Color Cartridge (~100 pages yield); Regulatory flyer; Setup guide; Reference guide; Power cord [For ink volume and page yield information, visit http://hp.com/go/learnaboutsupplies]
Built-in display
Yes
Built-in processor
Yes
Bundled software
HP Printer Software, available online
Cables included
AC
Carbon emissions, end-of-life (kg of CO2e)
2
Carbon emissions, logistics (kg of CO2e)
1
Carbon emissions, manufacturing (kg of CO2e)
24
Cartridge(s) included
Yes
Certification
EN 55032:2015+A11:2020 CLASS B, IEC 61000-4-2:2008,EC 61000-4-2:2008, IEC 61000-4-3:2020,IEC 61000-4-4:2012, IEC 61000-4-5:2014+A1:2017, IEC 61000-4-6:2013, IEC 61000-4-8:2009, IEC 61000-4-11:2004+A1:2017, EN 301 489-1 V2.2.3,EN 301 489-17 V3.2.4, FCC CFR 47 PART 15, ICES-003, ISSUE 7
Colour name
Cement
Compatible operating systems
Windows 11; Windows 10; macOS 10.14 Mojave; macOS 10.15 Catalina; macOS 11 Big Sur; macOS 12 Monterey; macOS 13 Ventura; macOS 14 Sonoma; macOS 15 Sequoia; Chrome OS
Control type
Buttons
Copying
Colour copying
Country of origin
China
Custom media length
127 - 355 mm
Custom media sizes
76 x 127 to 215 x 355 mm
Custom media width
76 - 215 mm
Depth
304 mm
Digital sender
No
Display
LCD
Duplex printing
Yes
Duplex printing mode
Manual
Electromagnetic compatibility
EN 55032:2015+A11:2020 CLASS B, IEC 61000-4-2:2008,EC 61000-4-2:2008, IEC 61000-4-3:2020,IEC 61000-4-4:2012, IEC 61000-4-5:2014+A1:2017, IEC 61000-4-6:2013, IEC 61000-4-8:2009, IEC 61000-4-11:2004+A1:2017, EN 301 489-1 V2.2.3,EN 301 489-17 V3.2.4, FCC CFR 47 PART 15, ICES-003, ISSUE 7
Envelope feeder
No
Envelopes sizes
B5, DL
Faxing
No
General Product Safety Regulation (GPSR) URL
https://support.hp.com/gb-en/product/setup-user-guides/hp-deskjet-2800e-all-in-one-printer-series/model/2101372278?sku=588K9B
Harmonized System (HS) code
8443310000
Height
154 mm
HP Dynamic security
Yes
HP GTIN (EAN/UPC)
196337380042
HP segment
Home
Included cartridge capacity (black)
100 pages
Included cartridge capacity (CMY)
50 pages
Internal memory
64 MB
ISO A-series sizes (A0...A9)
A4, A6
ISO B-series sizes (B0...B9)
B5
Mac operating systems supported
Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina, Mac OS X 10.15.3 Catalina, Mac OS X 11.0 Big Sur, Mac OS X 12.0 Monterey, Mac OS X 13.0 Ventura, Mac OS X 14.0 Sonoma, MacOS
Manufacturer warranty
One-year limited warranty. For more info please visit us at http://support.hp.com .For full terms and conditions visit: www.hp.com/go/orderdocuments .Warranty and support options vary by product, country, and local legal requirements
Master (outer) cases per pallet layer
12 pc(s)
Maximum duty cycle
1000 pages per month
Maximum input capacity
60 sheets
Maximum internal memory
64 MB
Maximum ISO A-series paper size
A4
Maximum number of copies
9 copies
Maximum number of input trays
1
Maximum output capacity
25 sheets
Maximum print size
209.9 x 349.6 mm
Maximum resolution
4800 x 1200 DPI
Mobile printing technologies
Mopria Print Service, Apple AirPrint
Non-operating altitude
0 - 4500 m
Number of print cartridges
2
Number of print heads
2
Number of users
3 user(s)
Operating altitude
0 - 3000 m
Operating temperature (T-T)
5 - 40 °C
Optical scanning resolution
1200 x 1200 DPI
Other operating systems supported
ChromeOS
Package depth
191 mm
Package height
354 mm
Package weight
4.58 kg
Package width
475 mm
Page description languages
PCL 3 GUI, PCLm, URF
Paper tray media types
Plain paper, Photo paper, Envelopes
Paper tray media weight
60 - 300 g/m²
Power consumption (off)
0.3 W
Power consumption (PowerSave)
0.3 W
Power consumption (ready)
2.8 W
Power consumption (sleep)
1.4 W
Print resolution black
1200 x 1200 DPI
Print resolution colour
4800 x 1200 DPI
Print speed (black, draft quality, A4/US Letter)
20 ppm
Print speed (black, normal quality, A4/US Letter)
7.5 ppm
Print speed (colour, draft quality, A4/US Letter)
16 ppm
Print speed (colour, normal quality, A4/US Letter)
5.5 ppm
Print speed (ISO/IEC 24734) black
7.5 ppm
Print speed (ISO/IEC 24734) colour
5.5 ppm
Print technology
Thermal inkjet
Printing
Colour printing
Printing colours
Black, Cyan, Magenta, Yellow
Processor frequency
1 GHz
Recommended duty cycle
50 - 100 pages per month
Recommended operating temperature range (T-T)
15 - 30 °C
Recommended system requirements
Windows 10; 11; 1 GHz 32-bit (x86) or 64-bit (x64) processor; 2 GB available hard disk space; Internet connection; Internet Explorer. macOS V10.14 Mojave; macOS 10.15 Catalina; macOS 11 Big Sur; macOS 12 Monterey; macOS 13 Ventura; macOS 14 Sonoma; macOS 15 Sequoia; 2 GB HD; Internet required.
Replacement cartridges
HP 305 Black Original Ink Cartridge (~120 pages yield); 3YM62AE HP 305XL Black High-Yield Original Ink Cartridge (~240 pages yield); 3YM60AE HP 305 Tri-Colour Original Ink Cartridge (~100 pages yield); 3YM63AE HP 305XL Tri-Colour High-Yield Original Ink Cartridge (~200 pages yield). Actual yield varies considerably based on content of printed pages and other factors. For details see http://www.hp.com/go/learnaboutsupplies
Scan drivers
TWAIN
Sound power level (printing)
6.1 dB
Storage temperature (T-T)
-40 - 60 °C
Time to first page (black, normal)
15 s
Time to first page (colour, normal)
19 s
Total carbon emissions, w/o use phase (kg of CO2e)
4
Total carbon footprint (kg of CO2e)
30
Total input capacity
60 sheets
Total number of input trays
1
Total output capacity
25 sheets
UNSPSC-code
43212110
USB 2.0 ports quantity
1
USB port
Yes
Weight
3.42 kg
Wi-Fi standards
Wi-Fi 4 (802.11n), 802.11g, 802.11b
Width
425 mm
Windows operating systems supported
Windows 10, Windows 11

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