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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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HP Color LaserJet Professional CP5225 Printer, Laser, Colour, 600 x 600 DPI, A3, 20 ppm, Duplex printing

HP Color LaserJet Professional CP5225 Printer, Laser, Colour, 600 x 600 DPI, A3, 20 ppm, Duplex printing
HP Color LaserJet Professional CP5225 Printer, Laser, Colour, 600 x 600 DPI, A3, 20 ppm, Duplex printing
HP Color LaserJet Professional CP5225 Printer, Laser, Colour, 600 x 600 DPI, A3, 20 ppm, Duplex printing
HP Color LaserJet Professional CP5225 Printer, Laser, Colour, 600 x 600 DPI, A3, 20 ppm, Duplex printing
HP Color LaserJet Professional CP5225 Printer, Laser, Colour, 600 x 600 DPI, A3, 20 ppm, Duplex printing
HP Color LaserJet Professional CP5225 Printer, Laser, Colour, 600 x 600 DPI, A3, 20 ppm, Duplex printing
HP Color LaserJet Professional CP5225 Printer, Laser, Colour, 600 x 600 DPI, A3, 20 ppm, Duplex printing
HP Color LaserJet Professional CP5225 Printer, Laser, Colour, 600 x 600 DPI, A3, 20 ppm, Duplex printing
HP Color LaserJet Professional CP5225 Printer, Laser, Colour, 600 x 600 DPI, A3, 20 ppm, Duplex printing
HP Color LaserJet Professional CP5225 Printer, Laser, Colour, 600 x 600 DPI, A3, 20 ppm, Duplex printing
HP Color LaserJet Professional CP5225 Printer, Laser, Colour, 600 x 600 DPI, A3, 20 ppm, Duplex printing
HP Color LaserJet Professional CP5225 Printer, Laser, Colour, 600 x 600 DPI, A3, 20 ppm, Duplex printing
HP Color LaserJet Professional CP5225 Printer, Laser, Colour, 600 x 600 DPI, A3, 20 ppm, Duplex printing
HP Color LaserJet Professional CP5225 Printer, Laser, Colour, 600 x 600 DPI, A3, 20 ppm, Duplex printing
HP Color LaserJet Professional CP5225 Printer, Laser, Colour, 600 x 600 DPI, A3, 20 ppm, Duplex printing
HP Color LaserJet Professional CP5225 Printer, Laser, Colour, 600 x 600 DPI, A3, 20 ppm, Duplex printing
HP Color LaserJet Professional CP5225 Printer, Laser, Colour, 600 x 600 DPI, A3, 20 ppm, Duplex printing
HP Color LaserJet Professional CP5225 Printer, Laser, Colour, 600 x 600 DPI, A3, 20 ppm, Duplex printing
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R35,171
Cover all your colour business printing needs from postcards to oversize documents, with this versatile and affordable A3 desktop printer. Get superior print quality with HP ColorSphere toner, fast speeds and ease of use, with unrivalled reliability. Handle all your business printing wi... Read More
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Stock Out Of StockNo Stock Code 2379793 Brand HP Model CE710A#B19 Warranty 2 Years

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Cover all your colour business printing needs from postcards to oversize documents, with this versatile and affordable A3 desktop printer. Get superior print quality with HP ColorSphere toner, fast speeds and ease of use, with unrivalled reliability.

Handle all your business printing with this affordable, versatile A3 colour printer.

This versatile A3 colour printer enables you to print everyday business documents, wide-format projects and marketing materials affordably, in house. Easily print on different types of paper: plain, premium and glossy, with expandable paper trays.Use the HP Print Cost Estimator—available in the included HP Print View Software—to compare the cost of printing internally versus at a copy shop.[1]

Achieve consistently high-quality output with HP ColorSphere toner on a range of business documents.

Create high-quality output thanks to HP ColorSphere toner and HP ImageREt 3600. Achieve consistent results at speeds of up to 20 ppm black and colour A4. Get a first page out in less than 18 seconds from low-power mode with Instant-on Technology.Achieve consistent results at speeds of up to 20 ppm and a first page out in as fast as 14.5 seconds.With Instant-on Technology warm-up time from Low-power mode is up to 50% faster. In fact, your print job may be finished before many printers have started printing.[2]

Simple to use, share, and maintain with an intuitive control panel and easily replaced supplies.

Easy to use and maintain with an intuitive control panel, and simple-to-replace supplies. Enjoy versatile High-speed USB 2.0 connectivity and easy workteam sharing[1].

Ethernet (printer)

Add this device to your office Ethernet network to share with your workgroup.

Pull print jobs from your pocket

Walk up and print from a USB drive, using the easy-access USB port.

Only the power you need

Help save energy with HP Auto-On/Auto-Off Technology. [4]

On-the-go printing with HP ePrint

Print photos, documents, and more when you're on the go, using HP ePrint. [5]

Take the guesswork out of fleet management

Centrally monitor and control your printers with HP Web Jetadmin. [6]

Simplicity all around

Make it easy for all to print with one common driver. [7]

Eliminate the wait from your workday

This printer wakes up fast and prints your first page as quickly as 16 seconds. [8]
Key Highlights
  • Up to 600 x 600 dpi
  • Business Laser Colour
  • 600 x 600 DPI
  • Printing colours: Black, Cyan, Magenta, Yellow
  • A3 20 ppm
  • Duplex printing
  • USB port Ethernet LAN
  • LED Built-in display
  • Maximum duty cycle: 75000 pages per month
  • Total number of input trays: 2 Total input capacity: 250 sheets Total output capacity: 250 sheets
  • Internal memory: 192 MB Built-in processor 540 MHz
Specifications
AC input frequency
50 Hz
AC input voltage
220 - 240 V
Box contents
Printer, power cord, Getting Started Guide, CD with software and documentation, preinstalled black, cyan, magenta, and yellow HP Color LaserJet print cartridges with HP ColorSphere toner, 100-sheet multipurpose tray, 250-sheet input tray
Built-in display
Yes
Built-in processor
Yes
Bundled software
Print driver (HP PCL 6), Toolbox FX configuration utility, SNP alerts and installation software on CD-ROM
Cables included
AC
Carbon emissions, logistics (kg of CO2e)
50
Carbon emissions, manufacturing (kg of CO2e)
379
Certification
CISPR 22: 2005/EN 55022:2006 Class A; EN 61000-3-2:2006; EN 61000-3-3: 1995+A1+A2; EN 55024:1998+A1+A2, GB9254-1998; EMC Directive 2004/108/EC with CE Marking (Europe), other EMC approvals as required by individual countries
Colour
Yes
Compatible operating systems
Windows 10 (for more information go to http://support.hp.com/us-en/document/c04658195), Windows 8 through the HP Universal Print Driver (for more information go to http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c03365145), Windows 7 through the HP Universal Print Driver (for more information go to http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c03737332), Windows Vista, Windows Server 2003; Mac OS X v10.3, v10.4, v10.5, v10.6; Linux (see http://www.hplip.net)
Compliance certificates
CECP
Control type
Buttons
Custom media length
127 - 457 mm
Custom media sizes
Tray 1: 76 x 127 to 320 x 457 mm; 250-sheet input Tray 2: 148 x 182 to 297 x 432 mm; optional 500-sheet input Tray 3: 148 x 210 to 297 x 432 mm
Custom media width
76 - 320 mm
Depth
599 mm
Direct printing
No
Display
LED
Duplex printing
Yes
Duplex printing mode
Manual
Electromagnetic compatibility
CISPR 22: 2005/EN 55022:2006 Class A; EN 61000-3-2:2006; EN 61000-3-3: 1995+A1+A2; EN 55024:1998+A1+A2, GB9254-1998; EMC Directive 2004/108/EC with CE Marking (Europe), other EMC approvals as required by individual countries
Envelopes sizes
B5, C5, DL
Ethernet LAN
Yes
General Product Safety Regulation (GPSR) URL
https://support.hp.com/gb-en/product/setup-user-guides/hp-color-laserjet-professional-cp5225-printer-series/model/3974356?sku=CE710A ; https://kaas.hpcloud.hp.com/pdf-public/pdf_10340661_en-US-1.pdf
Harmonized System (HS) code
84433210
Height
338 mm
HP GTIN (EAN/UPC)
884420971252, 884420971375, 884420971344, 884420971399, 888182819968, 884420971269, 884420971276
HP GTIN (EAN/UPC) with options
(ABU) 884420971252; (ACJ) 884420971375; (ARR) 884420971344; (ARS) 884420971399; (B13) 888182819968; (B19) 884420971269; (BAZ) 884420971276
HP segment
Business
Internal memory
192 MB
ISO A-series sizes (A0...A9)
A3, A4, A5, A6
ISO B-series sizes (B0...B9)
B4, B5
ISO C-series sizes (C0...C9)
C5
Linux operating systems supported
Yes
Mac operating systems supported
Mac OS X 10.3 Panther, MacOS
Manufacturer warranty
One-year unit exchange warranty. Warranty and support options vary by product, country and local legal requirements.
Market positioning
Business
Maximum duty cycle
75000 pages per month
Maximum internal memory
448 MB
Maximum ISO A-series paper size
A3
Maximum number of input trays
3
Maximum output capacity
250 sheets
Maximum print size
297 x 420 mm
Maximum resolution
600 x 600 DPI
Memory slots
1
Multi-Purpose tray
Yes
Multi-Purpose tray input capacity
100 sheets
Network ready
No
Number of print cartridges
4
Operating relative humidity (H-H)
10 - 80%
Operating temperature (T-T)
10 - 30 °C
Optional connectivity
Wireless LAN
Other operating systems supported
Linux
Package depth
702 mm
Package height
478 mm
Package weight
43 kg
Package width
718 mm
Page description languages
PostScript 3, PCL 5, PCL 6
Pallet dimensions (W x D x H)
721 x 766 x 1961 mm
Pallet gross weight
195 kg
Paper tray 1 input capacity
100 sheets
Paper tray 2 input capacity
250 sheets
Paper tray media types
Plain paper, Glossy paper, Bond paper, Photo paper, Recycled paper, Envelopes, Card stock, Labels, Transparencies, Rough paper, Letterhead
Paper tray media weight
60 - 220 g/m²
Photo paper sizes
10x15 cm
Power consumption (off)
0.5 W
Power consumption (PowerSave)
4.4 W
Power consumption (printing)
440 W
Power consumption (standby)
30 W
Power LED
Yes
Print resolution black
600 x 600 DPI
Print resolution colour
600 x 600 DPI
Print speed (black, normal quality, A3)
10 ppm
Print speed (black, normal quality, A4/US Letter)
20 ppm
Print speed (colour, normal quality, A3)
10 ppm
Print speed (colour, normal quality, A4/US Letter)
20 ppm
Print technology
Laser
Printer fonts
Scalable, TrueType
Printing
Colour printing
Printing colours
Black, Cyan, Magenta, Yellow
Processor family
NXP ColdFire V5x
Processor frequency
540 MHz
Product colour
Black, Grey
Recommended duty cycle
1500 - 5000 pages per month
Recommended humidity operating range
20 - 60%
Recommended operating temperature range (T-T)
15 - 27 °C
Recommended system requirements
Windows 10; Windows 8 through the HP Universal Print Driver; Windows 7 through the HP Universal Print Driver; Windows Vista (32-bit/64-bit); 1 GHz processor; 512 MB RAM; 250 MB available hard disk space; Windows Server 2003 (print driver only); any Pentium II processor or higher; 64 MB RAM; 250 MB available hard disk space; SVGA 800 x 600 with 16-bit colour display; Internet Explorer 5.5 or higher; CD-ROM drive; USB or Ethernet port. Mac OS X v10.3 or higher; PowerPC G3; G4; G5; or Intel Core processor; 150 MB available hard disk space; CD-ROM drive; USB or Ethernet port.
Server operating systems supported
Windows Server 2003
Sound power level (printing)
6.3 dB
Sound pressure level (printing)
49 dB
Stand-by LED
Yes
Standard interfaces
USB 2.0
Storage relative humidity (H-H)
10 - 90%
Storage temperature (T-T)
0 - 35 °C
Time to first page (black, normal)
16 s
Time to first page (colour, normal)
17 s
Total carbon emissions, w/o use phase (kg of CO2e)
147
Total carbon footprint (kg of CO2e)
580
Total input capacity
250 sheets
Total number of input trays
2
Total output capacity
250 sheets
UNSPSC-code
43212105
USB 2.0 ports quantity
1
USB port
Yes
Warm-up time
17 s
Weight
40.9 kg
Wi-Fi
No
Width
545 mm
Windows operating systems supported
Windows Vista, Windows 7, Windows 8, Windows 10

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Price history over the last 6 months
HP Color LaserJet Professional CP5225 Printer, Laser, Colour, 600 x 600 DPI, A3, 20 ppm, Duplex printing
Current
R35,171
Lowest
R30,023
Highest
R35,171
Change 24H
+R5,042   +17%
Week
—   
Month
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Independent reviews by tech media

alphr.com
8/10

Verdict: This A3 laser delivers stunning print quality - but colour printing is pricey, and it's a slouch in the speed stakes ...

Read the full review at alphr.com →

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