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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

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  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
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We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

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Hisense RS818N4TFC side-by-side refrigerator Freestanding 632 L Black, Stainless steel

Hisense RS818N4TFC side-by-side refrigerator Freestanding 632 L Black, Stainless steel
Hisense RS818N4TFC side-by-side refrigerator Freestanding 632 L Black, Stainless steel
Hisense RS818N4TFC side-by-side refrigerator Freestanding 632 L Black, Stainless steel
Hisense RS818N4TFC side-by-side refrigerator Freestanding 632 L Black, Stainless steel
Hisense RS818N4TFC side-by-side refrigerator Freestanding 632 L Black, Stainless steel
Hisense RS818N4TFC side-by-side refrigerator Freestanding 632 L Black, Stainless steel
Hisense RS818N4TFC side-by-side refrigerator Freestanding 632 L Black, Stainless steel
Hisense RS818N4TFC side-by-side refrigerator Freestanding 632 L Black, Stainless steel
Hisense RS818N4TFC side-by-side refrigerator Freestanding 632 L Black, Stainless steel
Hisense RS818N4TFC side-by-side refrigerator Freestanding 632 L Black, Stainless steel
Hisense RS818N4TFC side-by-side refrigerator Freestanding 632 L Black, Stainless steel
Hisense RS818N4TFC side-by-side refrigerator Freestanding 632 L Black, Stainless steel
Hisense RS818N4TFC side-by-side refrigerator Freestanding 632 L Black, Stainless steel
Hisense RS818N4TFC side-by-side refrigerator Freestanding 632 L Black, Stainless steel
Hisense RS818N4TFC side-by-side refrigerator Freestanding 632 L Black, Stainless steel
Hisense RS818N4TFC side-by-side refrigerator Freestanding 632 L Black, Stainless steel
Hisense RS818N4TFC side-by-side refrigerator Freestanding 632 L Black, Stainless steel
Hisense RS818N4TFC side-by-side refrigerator Freestanding 632 L Black, Stainless steel
Hisense RS818N4TFC side-by-side refrigerator Freestanding 632 L Black, Stainless steel
Hisense RS818N4TFC side-by-side refrigerator Freestanding 632 L Black, Stainless steel
Hisense RS818N4TFC side-by-side refrigerator Freestanding 632 L Black, Stainless steel
Hisense RS818N4TFC side-by-side refrigerator Freestanding 632 L Black, Stainless steel
Hisense RS818N4TFC side-by-side refrigerator Freestanding 632 L Black, Stainless steel
Hisense RS818N4TFC side-by-side refrigerator Freestanding 632 L Black, Stainless steel
Hisense RS818N4TFC side-by-side refrigerator Freestanding 632 L Black, Stainless steel
Hisense RS818N4TFC side-by-side refrigerator Freestanding 632 L Black, Stainless steel
Hisense RS818N4TFC side-by-side refrigerator Freestanding 632 L Black, Stainless steel
Hisense RS818N4TFC side-by-side refrigerator Freestanding 632 L Black, Stainless steel
Hisense RS818N4TFC side-by-side refrigerator Freestanding 632 L Black, Stainless steel
Hisense RS818N4TFC side-by-side refrigerator Freestanding 632 L Black, Stainless steel
Hisense RS818N4TFC side-by-side refrigerator Freestanding 632 L Black, Stainless steel
Hisense RS818N4TFC side-by-side refrigerator Freestanding 632 L Black, Stainless steel
Hisense RS818N4TFC side-by-side refrigerator Freestanding 632 L Black, Stainless steel
Hisense RS818N4TFC side-by-side refrigerator Freestanding 632 L Black, Stainless steel
Hisense RS818N4TFC side-by-side refrigerator Freestanding 632 L Black, Stainless steel
Hisense RS818N4TFC side-by-side refrigerator Freestanding 632 L Black, Stainless steel
Hisense RS818N4TFC side-by-side refrigerator Freestanding 632 L Black, Stainless steel
Hisense RS818N4TFC side-by-side refrigerator Freestanding 632 L Black, Stainless steel
Hisense RS818N4TFC side-by-side refrigerator Freestanding 632 L Black, Stainless steel
Hisense RS818N4TFC side-by-side refrigerator Freestanding 632 L Black, Stainless steel
Hisense RS818N4TFC side-by-side refrigerator Freestanding 632 L Black, Stainless steel
Hisense RS818N4TFC side-by-side refrigerator Freestanding 632 L Black, Stainless steel
Hisense RS818N4TFC side-by-side refrigerator Freestanding 632 L Black, Stainless steel
Hisense RS818N4TFC side-by-side refrigerator Freestanding 632 L Black, Stainless steel
Hisense RS818N4TFC side-by-side refrigerator Freestanding 632 L Black, Stainless steel
Hisense RS818N4TFC side-by-side refrigerator Freestanding 632 L Black, Stainless steel
Hisense RS818N4TFC side-by-side refrigerator Freestanding 632 L Black, Stainless steel
Hisense RS818N4TFC side-by-side refrigerator Freestanding 632 L Black, Stainless steel
R65,217
Enjoy plenty of space for stocking up on ingredients with this stainless steel American fridge freezer from Hisense. Because it has a large 632 litre capacity, it can hold up to 35 bags of groceries. And it also comes with No Frost technology, circulating cool air inside the appliance to keep ice fr... Read More
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Stock Out Of StockNo Stock Code 2370369 Brand HISENSE Model 20012802 Warranty 2 Years

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Enjoy plenty of space for stocking up on ingredients with this stainless steel American fridge freezer from Hisense. Because it has a large 632 litre capacity, it can hold up to 35 bags of groceries. And it also comes with No Frost technology, circulating cool air inside the appliance to keep ice from forming, which means it doesn’t need manual defrosting. There’s a non-plumbed water and ice dispenser too, giving you refreshing drinks of H20 on tap – perfect for warmer days. Plus, the digital motor is whisper-quiet and uses less energy, so it’s great for your wallet and the environment.

Hisense RS818N4TFC. Appliance placement: Freestanding, Product design: American door, Product colour: Black, Stainless steel. Total net capacity: 632 L, Climate class: N-T, Noise emission class: C. Fridge net capacity: 417 L, Lamp type: LED. Freezer net capacity: 215 L, Freezer position: Side-placed, Freezing capacity: 11 kg/24h. Cord length: 2 m

Key Highlights
  • 632 litre capacity - holds 35 bags of food shopping
  • Clever tech stops ice build-ups in the fridge & freezer
  • Water and ice dispenser - Non-plumbed
  • Wifi connection with mobile app
  • Digital motor is quiet, long lasting & energy efficient
  • Metal tech cooling to keep fresh longer
  • Dimensions (cm) - H178.6 x W91.0 x D73.6
  • American door Freestanding 632 L Black, Stainless steel
  • 417 L No Frost (fridge) Multi-Airflow system (fridge) Super Cool function
  • 215 L Side-placed No Frost (freezer) 11 kg/24h 4*
  • Water dispenser Icemaker Ice dispenser Ice crushing
  • N-T 10 °C 43 °C
  • 36 dB C
  • C 221 kWh
  • Inverter technology
  • 118 kg
Specifications
AC input frequency
50 Hz
AC input voltage
220-240 V
Adjustable feet
Yes
Annual energy consumption
221 kWh
Appliance placement
Freestanding
Automatic defrost (freezer)
Yes
Automatic defrost (fridge)
Yes
Built-in display
Yes
Certification
CE, UKCA
Climate class
N-T
Control type
Touch
Cord length
2 m
Depth
730 mm
Dispenser placement
Thru the door
Display placement
On door
Display type
LED
Door open alarm
Yes
Door opening angle
130°
Egg tray
Yes
Energy efficiency class
C
Energy efficiency index (EEI)
64
Energy efficiency scale
A to G
Fast freeze function
Yes
Freezer door balconies
2
Freezer interior light
Yes
Freezer net capacity
215 L
Freezer number of doors
1
Freezer number of shelves/baskets
4
Freezer number of vegetable drawers
2
Freezer position
Side-placed
Freezer temperature (min)
-18 °C
Freezing capacity
11 kg/24h
Fridge door balconies
4
Fridge interior light
Yes
Fridge net capacity
417 L
Fridge number of shelves/baskets
3
Height
1790 mm
Hisense technologies (food storage)
Door Alarm, Inverter Compressor, LED Display, Large Fruit & Vegetables Crisper, Metal-Tech Cooling, Non-plumbed Water Dispenser, PureFlat Design, Recessed Handle, Soft LED Lighting, Super Cool, XXL Door Balcony, ConnectLife app
Ice crushing
Yes
Ice cube tray
Yes
Ice dispenser
Yes
Icemaker
Yes
Inverter technology
Yes
Lamp type
LED
Maximum operating temperature
43 °C
Minimum operating temperature
10 °C
Multi-Airflow system (freezer)
Yes
Multi-Airflow system (fridge)
Yes
No Frost (freezer)
Yes
No Frost (fridge)
Yes
Noise emission class
C
Noise level
36 dB
Number of compressors
1
Number of egg trays
2
Number of vegetable drawers
2
Package depth
775 mm
Package height
1860 mm
Package weight
128 kg
Package width
978 mm
Product colour
Black, Stainless steel
Product design
American door
Recessed handle(s)
Yes
Star rating
4*
Storage time during power failure
5.5 h
Super Cool function
Yes
Temperature alarm
No
Total net capacity
632 L
Water dispenser
Yes
Water supply type
Water tank
Weight
118 kg
Wi-Fi
Yes
Width
910 mm
Width with door open
156.3 cm

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