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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Hisense A7Q 55A7Q 139.7 cm (55 inch) 4K Ultra HD Smart TV Wi-Fi Black

Hisense A7Q 55A7Q 139.7 cm (55 inch) 4K Ultra HD Smart TV Wi-Fi Black
Hisense A7Q 55A7Q 139.7 cm (55 inch) 4K Ultra HD Smart TV Wi-Fi Black
Hisense A7Q 55A7Q 139.7 cm (55 inch) 4K Ultra HD Smart TV Wi-Fi Black
Hisense A7Q 55A7Q 139.7 cm (55 inch) 4K Ultra HD Smart TV Wi-Fi Black
Hisense A7Q 55A7Q 139.7 cm (55 inch) 4K Ultra HD Smart TV Wi-Fi Black
Hisense A7Q 55A7Q 139.7 cm (55 inch) 4K Ultra HD Smart TV Wi-Fi Black
Hisense A7Q 55A7Q 139.7 cm (55 inch) 4K Ultra HD Smart TV Wi-Fi Black
Hisense A7Q 55A7Q 139.7 cm (55 inch) 4K Ultra HD Smart TV Wi-Fi Black
Hisense A7Q 55A7Q 139.7 cm (55 inch) 4K Ultra HD Smart TV Wi-Fi Black
Hisense A7Q 55A7Q 139.7 cm (55 inch) 4K Ultra HD Smart TV Wi-Fi Black
Hisense A7Q 55A7Q 139.7 cm (55 inch) 4K Ultra HD Smart TV Wi-Fi Black
Hisense A7Q 55A7Q 139.7 cm (55 inch) 4K Ultra HD Smart TV Wi-Fi Black
Hisense A7Q 55A7Q 139.7 cm (55 inch) 4K Ultra HD Smart TV Wi-Fi Black
Hisense A7Q 55A7Q 139.7 cm (55 inch) 4K Ultra HD Smart TV Wi-Fi Black
Hisense A7Q 55A7Q 139.7 cm (55 inch) 4K Ultra HD Smart TV Wi-Fi Black
Hisense A7Q 55A7Q 139.7 cm (55 inch) 4K Ultra HD Smart TV Wi-Fi Black
Hisense A7Q 55A7Q 139.7 cm (55 inch) 4K Ultra HD Smart TV Wi-Fi Black
Hisense A7Q 55A7Q 139.7 cm (55 inch) 4K Ultra HD Smart TV Wi-Fi Black
Hisense A7Q 55A7Q 139.7 cm (55 inch) 4K Ultra HD Smart TV Wi-Fi Black
Hisense A7Q 55A7Q 139.7 cm (55 inch) 4K Ultra HD Smart TV Wi-Fi Black
Hisense A7Q 55A7Q 139.7 cm (55 inch) 4K Ultra HD Smart TV Wi-Fi Black
Hisense A7Q 55A7Q 139.7 cm (55 inch) 4K Ultra HD Smart TV Wi-Fi Black
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R18,683
Hisense A7Q 55A7Q, 139.7 cm (55"), 3840 x 2160 pixels, LED, Smart TV, Wi-Fi, Black Hisense A7Q 55A7Q. Display diagonal: 139.7 cm (55"), Display resolution: 3840 x 2160 pixels, HD type: 4K Ultra HD, Display technology: LED, Screen shape: Flat, LED backlighting type: Direct-LED. Smart TV. Response ti... Read More
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Stock Out Of StockNo Stock Code 1721204 Brand HISENSE Model 20016324 Warranty 2 Years

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Hisense A7Q 55A7Q, 139.7 cm (55"), 3840 x 2160 pixels, LED, Smart TV, Wi-Fi, Black

Hisense A7Q 55A7Q. Display diagonal: 139.7 cm (55"), Display resolution: 3840 x 2160 pixels, HD type: 4K Ultra HD, Display technology: LED, Screen shape: Flat, LED backlighting type: Direct-LED. Smart TV. Response time: 8 ms, Contrast ratio (typical): 3800:1, Native aspect ratio: 16:9. Digital signal format system: DVB-C, DVB-S, DVB-S2, DVB-T, DVB-T2. Wi-Fi, Ethernet LAN. Product colour: Black

Key Highlights
  • Flat 139.7 cm (55") LED Direct-LED
  • 4K Ultra HD 3840 x 2160 pixels 16:9
  • 8 ms 3800:1
  • DVB-C, DVB-S, DVB-S2, DVB-T, DVB-T2
  • Smart TV Internet TV
  • Wi-Fi Ethernet LAN Bluetooth
  • High Dynamic Range (HDR) supported
  • VESA mounting 400 x 200 mm
  • E 64 kWh
Specifications
AC input frequency
50/60 Hz
AC input voltage
100 - 240 V
Apple AirPlay 2 support
Yes
Audio (L/R) in
1
Audio decoders
DTS:X, Dolby AC4, Dolby Atmos, Dolby MS12, IMAX Enhanced
Audio formats supported
AAC, FLAC, LPCM, MP3, MPEG, MPEG-1, MPEG-2, OPUS, Vorbis, WAV, WMA
Bluetooth
Yes
Browser supported
Odin
Built-in subwoofer
Yes
Cables included
AC
Common interface Plus (CI+)
Yes
Composite video in
1
Contrast ratio (typical)
3800:1
Depth (with stand)
288 mm
Depth (without stand)
78 mm
Desktop stand
Yes
Digital signal format system
DVB-C, DVB-S, DVB-S2, DVB-T, DVB-T2
Display diagonal
139.7 cm (55")
Display diagonal (metric)
139 cm
Display resolution
3840 x 2160 pixels
Display technology
LED
Electronic Programme Guide (EPG)
Yes
Energy consumption (HDR) per 1000 hours
135 kWh
Energy consumption (SDR) per 1000 hours
64 kWh
Energy efficiency class (HDR)
G
Energy efficiency class (SDR)
E
Enhanced Audio Return Channel (eARC)
Yes
Equalizer
Yes
Ethernet LAN
Yes
Game features
Auto Low Latency Mode (ALLM), Game Bar, Variable Refresh Rate (VRR)
Game mode
Yes
HD type
4K Ultra HD
HDMI ports quantity
3
Headphone outputs
1
Height (with stand)
773 mm
Height (without stand)
711 mm
High Dynamic Range (HDR) supported
Yes
High Dynamic Range (HDR) technology
Filmmaker Mode, High Dynamic Range 10 (HDR10), Hybrid Log-Gamma (HLG)
Hisense technologies (AV/TV)
4K AI Upscaler, Game Mode Plus, Quad Core 4k Processor, Quantum Dot Colour
Hotel mode
Yes
Housing material
Metal, Plastic
Image formats supported
BMP, GIF, JPEG, JPG, PNG
Internet TV
Yes
LED backlight
Yes
LED backlighting type
Direct-LED
Native aspect ratio
16:9
Native refresh rate
60 Hz
Number of speakers
2
On Screen Display (OSD)
Yes
Operating system installed
VIDAA
Package depth
142 mm
Package height
874 mm
Package weight
19.5 kg
Package width
1387 mm
Panel mounting interface
400 x 200 mm
Parental control
Yes
PC in (D-Sub)
No
Power consumption (standby)
0.5 W
Processor cores
4
Product colour
Black
Programming period
8 day(s)
Remote control included
Yes
Response time
8 ms
RMS rated power
20 W
S/PDIF output
1
Screen shape
Flat
Sleep timer
Yes
Smart modes
Dolby Vision, Filmmaker, VIDAA
Smart TV
Yes
Stand colour
Black
Stand depth
28.8 cm
Stand width
40 cm
Subwoofer RMS power
20 W
Teletext function
Yes
Tuner type
Digital
USB 2.0 ports quantity
2
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
1
VESA mounting
Yes
Video compression formats
AVI, FLV, MKV, MOV, MP4, TS, WEBM, WMV
Video formats supported
AV1, AVC, H.264, HEVC/H.265, MPEG1, MPEG2, MPEG4, VP8, VP9, WMV3
Viewing angle, horizontal
178°
Viewing angle, vertical
178°
Voice control
Yes
Voice guide
Yes
Web browser
Yes
Weight (with stand)
1.23 kg
Weight (without stand)
14 kg
Wi-Fi
Yes
Wi-Fi standards
802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Width (with stand)
1226 mm
Width (without stand)
1446 mm
Works with Amazon Alexa
Yes
Works with the Google Assistant
No

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