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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Hisense 85E7Q PRO 2.16 m (85 inch) 4K Ultra HD Smart TV Wi-Fi Black

Hisense 85E7Q PRO 2.16 m (85 inch) 4K Ultra HD Smart TV Wi-Fi Black
Hisense 85E7Q PRO 2.16 m (85 inch) 4K Ultra HD Smart TV Wi-Fi Black
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R38,735
Hisense 85E7Q PRO, 2.16 m (85"), 3840 x 2160 pixels, QLED, Smart TV, Wi-Fi, Black Hisense 85E7Q PRO. Display diagonal: 2.16 m (85"), Display resolution: 3840 x 2160 pixels, HD type: 4K Ultra HD, Display technology: QLED, Screen shape: Flat. Smart TV. Response time: 6 ms, Contrast ratio (typical): 3... Read More
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Stock Out Of StockNo Stock Code 1725393 Brand HISENSE Model 20015896 Warranty 2 Years

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Hisense 85E7Q PRO, 2.16 m (85"), 3840 x 2160 pixels, QLED, Smart TV, Wi-Fi, Black

Hisense 85E7Q PRO. Display diagonal: 2.16 m (85"), Display resolution: 3840 x 2160 pixels, HD type: 4K Ultra HD, Display technology: QLED, Screen shape: Flat. Smart TV. Response time: 6 ms, Contrast ratio (typical): 3800:1, Native aspect ratio: 16:9. Digital signal format system: DVB-C, DVB-S, DVB-S2, DVB-T, DVB-T2. Wi-Fi, Ethernet LAN. Product colour: Black

Key Highlights
  • Flat 2.16 m (85") QLED
  • 4K Ultra HD 3840 x 2160 pixels 16:9
  • 6 ms 3800:1
  • DVB-C, DVB-S, DVB-S2, DVB-T, DVB-T2
  • Smart TV Screen mirroring
  • Wi-Fi Ethernet LAN Bluetooth
  • High Dynamic Range (HDR) supported
  • VESA mounting 600 x 400 mm
  • E 122 kWh
Specifications
AC input voltage
100 - 240 V
Ambient lighting
Yes
Apple AirPlay 2 support
Yes
Audio (L/R) in
1
Audio decoders
DTS Virtual:X, Dolby Atmos
Audio formats supported
AAC, FLAC, MP3, MPEG, OPUS, WAV, WMA
Bluetooth
Yes
Common interface Plus (CI+)
Yes
Common interface Plus (CI+) version
2.0
Composite video in
1
Contrast ratio (typical)
3800:1
Depth (with stand)
450 mm
Depth (without stand)
101 mm
Digital Living Network Alliance (DLNA) specification
DMP, DMR
Digital signal format system
DVB-C, DVB-S, DVB-S2, DVB-T, DVB-T2
Display diagonal
2.16 m (85")
Display diagonal (metric)
215 cm
Display resolution
3840 x 2160 pixels
Display technology
QLED
Energy consumption (HDR) per 1000 hours
300 kWh
Energy consumption (SDR) per 1000 hours
122 kWh
Energy efficiency class (HDR)
G
Energy efficiency class (SDR)
E
Energy efficiency scale
A to G
Enhanced Audio Return Channel (eARC)
Yes
Equalizer
Yes
Ethernet LAN
Yes
Game features
Auto Low Latency Mode (ALLM), Variable Refresh Rate (VRR)
HD type
4K Ultra HD
HDMI ports quantity
4
HDMI version
2.1
Headphone outputs
1
Height (with stand)
1189 mm
High Dynamic Range (HDR) supported
Yes
High Dynamic Range (HDR) technology
Dolby Vision, High Dynamic Range 10 (HDR10), High Dynamic Range 10+ (HDR10 Plus), High Dynamic Range 10+ Adaptive (HDR10 Plus Adaptive), Hybrid Log-Gamma (HLG)
Hisense technologies (AV/TV)
Dolby Vision™, MEMC (Motion Estimation Motion Compensation), Quantum Dot Colour
Housing material
Plastic
Image formats supported
BMP, GIF, JPEG, PNG
Native aspect ratio
16:9
Native refresh rate
144 Hz
Noise reduction
Yes
Number of speakers
2
Number of tuners
2 tuner(s)
Operating system installed
VIDAA
Package depth
210 mm
Package height
1280 mm
Package weight
48.5 kg
Package width
2090 mm
Panel mounting interface
600 x 400 mm
Parental control
Yes
Power consumption (max)
330 W
Power consumption (standby)
0.5 W
Product colour
Black
Response time
6 ms
RMS rated power
30 W
Screen mirroring
Yes
Screen shape
Flat
Smart TV
Yes
Stand depth
45 cm
Stand type
Legs stand
Stand width
157.1 cm
Tuner type
Analog & digital
USB 2.0 ports quantity
1
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
1
VESA mounting
Yes
Video formats supported
AVC, AVI, FLV, HEVC, MKV, MOV, MP4, MPEG, TS, WEBM, WMV
Viewing angle, horizontal
178°
Viewing angle, vertical
178°
Weight (with stand)
35.8 kg
Wi-Fi
Yes
Wi-Fi standards
802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Width (with stand)
1892 mm
Width (without stand)
1892 mm

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PDF

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