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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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HG VERNIS SHAPE BM 190 W/POP UP WAS. CHR

HG VERNIS SHAPE BM 190 W/POP UP WAS. CHR
HG VERNIS SHAPE BM 190 W/POP UP WAS. CHR
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R3,714
+R10 Reward
The HG VERNIS SHAPE BM 190 is a single lever basin mixer from Hansgrohe, featuring a pop-up waste set and a sleek chrome finish. Designed for 1-hole deck-mounted installation, this mixer combines modern aesthetics with advanced water-saving technology.AdvantagesEcoSmart technology reduces water cons... Read More
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Stock 13 Code 2838028 Model 30512449 Warranty 2 Years

Shipping & Returns

Estimated delivery Wednesday, October 14
You will be kept updated through our detailed tracking system
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The HG VERNIS SHAPE BM 190 is a single lever basin mixer from Hansgrohe, featuring a pop-up waste set and a sleek chrome finish. Designed for 1-hole deck-mounted installation, this mixer combines modern aesthetics with advanced water-saving technology.

Advantages

EcoSmart technology reduces water consumption without compromising performance. AirPower aerates the water for a soft, splash-free stream. QuickClean allows easy removal of limescale with a simple wipe. The ceramic cartridge ensures long-lasting, precise control.

Suitable for

  • Bathroom basins with 1-hole tap hole
  • Homes and commercial spaces seeking water efficiency
  • Instantaneous water heaters (up to 60°C)

Key specifications

  • Product Type: Single Lever Basin Mixer
  • Mounting: Deck-mounted, 1-hole
  • Finish: Chrome
  • Spout Height (ComfortZone): 190 mm
  • Spout Projection: 154 mm
  • Flow Rate (at 3 bar): 5 l/min
  • Cartridge: Ceramic
  • Waste Set: Pop-up waste G 1¼ included
  • Connection: G ⅜ flexible hoses
  • Material: Brass
  • Max. Operating Pressure: 10 bar
  • Recommended Pressure: 1.6 - 4.2 bar
  • Min. Pressure: 1 bar
  • Max. Hot Water Temperature: 60°C
  • Temperature Limitation: Adjustable
  • Water Saving: EcoSmart
  • Aeration: AirPower
  • Limescale Removal: QuickClean

Recommendations

For optimal performance, ensure operating pressure is between 1.6 and 4.2 bar. Suitable for use with instantaneous water heaters. Easy to clean with QuickClean technology.

Specifications
Bowl included
Yes
Brand
HG
Category
Single Lever Basin Mixer
Control type
Lever
EAN
4059625321430
Easy to clean
Yes
Height
190 mm
Housing material
Brass
Mixer functions
Single lever
Model
30512449
MPN
30512449
Product colour
Chrome
Weight
2.5 kg
Width
154 mm
Price history over the last 6 months
HG VERNIS SHAPE BM 190 W/POP UP WAS. CHR
Current
R3,714
Lowest
R2,781
Highest
R3,833
Change 24H
+R886   +31%
Week
+R882   +31%
Month
+R882   +31%

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