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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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HERMA Special Permanent Self-Adhesive Matte Opaque File Labels, Paper, White, 192 x 16.9 mm, 400 Labels (25 Sheets x 16) (5118)

HERMA Special Permanent Self-Adhesive Matte Opaque File Labels, Paper, White, 192 x 16.9 mm, 400 Labels (25 Sheets x 16) (5118)
HERMA Special Permanent Self-Adhesive Matte Opaque File Labels, Paper, White, 192 x 16.9 mm, 400 Labels (25 Sheets x 16) (5118)
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R491
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Organising files and archives often becomes a challenge when labels fail to stay put or allow text to show through from underneath. These HERMA Special file labels solve that with a permanent adhesive and a fully opaque, matte white surface that completely blocks out old markings, ensuring a clean a... Read More
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Stock 6 Code 3490448 Brand HERMA Model 5118 Warranty 2 Years

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Estimated delivery Wednesday, October 7
You will be kept updated through our detailed tracking system
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Organising files and archives often becomes a challenge when labels fail to stay put or allow text to show through from underneath. These HERMA Special file labels solve that with a permanent adhesive and a fully opaque, matte white surface that completely blocks out old markings, ensuring a clean and professional look on every folder. Each pack contains 400 labels, enough to update a large filing system or keep a busy office well-stocked.

Who is it for

These labels are ideal for office administrators, archivists, librarians, and anyone who manages physical files, folders, or document binders. They are also perfect for home users who want to organise personal paperwork, school records, or tax documents with a neat and durable labelling solution.

Main features

  • Permanent self-adhesive backing keeps labels securely attached to file spines, folders, and binders.
  • Opaque white paper completely hides previous markings or printed text for a fresh, clean surface.
  • Matte finish reduces glare and provides an easy-to-write-on surface with pens or pencils.
  • Compatible with laser printers, inkjet printers, and copiers for fast, professional printing.
  • Rectangular format of 192 x 16.9 mm fits standard file folder spines and edges.
  • Convenient pack of 25 A4 sheets, each with 16 labels, for a total of 400 labels.

Specifications

  • Label dimensions: 192 mm (width) x 16.9 mm (height)
  • Labels per sheet: 16
  • Sheets per pack: 25
  • Total labels per pack: 400
  • Material: Paper
  • Adhesive type: Permanent
  • Surface finish: Matte
  • Opacity: Opaque (block-out)
  • Colour: White
  • Shape: Rectangular
  • Printer compatibility: Laser, inkjet, copier
  • Handwritable: Yes

Tips

For best results, ensure the label sheet is loaded straight in your printer tray and select the correct paper type (labels or heavy paper) in the print settings. After printing, allow the ink to dry completely before peeling to avoid smudging. When applying, press firmly from the centre outward to eliminate air bubbles and ensure a strong bond to the folder surface.

Specifications
Adhesive material
Paper
Adhesive type
Permanent
Brand
HERMA
Brand compatibility
Universal
Category
File Labels
Compatible products
Laser printers, Inkjet printers, Copiers
EAN
4008705051187
Finish type
Matte
Format
A4
Heat-resistant
No
Label type
File & Folder Labels
Model
5118
MPN
5118
Print technology
Laser & Inkjet
Purpose
Filing, Archiving, Document Organization
Quantity per pack
400
Rolls per pack
25
Shape
Rectangular
Type
File Labels
Water-resistant
No
Weight
1.32 kg
Price history over the last 6 months
HERMA Special Permanent Self-Adhesive Matte Opaque File Labels, Paper, White, 192 x 16.9 mm, 400 Labels (25 Sheets x 16) (5118)
Current
R491
Lowest
R481
Highest
R532
Change 24H
-R41   -8%
Week
—   
Month
—   

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