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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Headphones JLab Go Air Sport True Wireless

Headphones JLab Go Air Sport True Wireless
Headphones JLab Go Air Sport True Wireless
Headphones JLab Go Air Sport True Wireless
Headphones JLab Go Air Sport True Wireless
Headphones JLab Go Air Sport True Wireless
Headphones JLab Go Air Sport True Wireless
Headphones JLab Go Air Sport True Wireless
Headphones JLab Go Air Sport True Wireless
Headphones JLab Go Air Sport True Wireless
Headphones JLab Go Air Sport True Wireless
Headphones JLab Go Air Sport True Wireless
Headphones JLab Go Air Sport True Wireless
Headphones JLab Go Air Sport True Wireless
Headphones JLab Go Air Sport True Wireless
Headphones JLab Go Air Sport True Wireless
Headphones JLab Go Air Sport True Wireless
Headphones JLab Go Air Sport True Wireless
Headphones JLab Go Air Sport True Wireless
Headphones JLab Go Air Sport True Wireless
Headphones JLab Go Air Sport True Wireless
Headphones JLab Go Air Sport True Wireless
Headphones JLab Go Air Sport True Wireless
Headphones JLab Go Air Sport True Wireless
Headphones JLab Go Air Sport True Wireless
Headphones JLab Go Air Sport True Wireless
Headphones JLab Go Air Sport True Wireless
Headphones JLab Go Air Sport True Wireless
Headphones JLab Go Air Sport True Wireless
Headphones JLab Go Air Sport True Wireless
Headphones JLab Go Air Sport True Wireless
Headphones JLab Go Air Sport True Wireless
Headphones JLab Go Air Sport True Wireless
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R784
+R2 Reward
The JLab Go Air Sport True Wireless headphones deliver a lightweight, stable fit for workouts and everyday use. With True Wireless Stereo (TWS) connectivity, a frequency response of 20–20,000 Hz and a wireless range up to 10 meters, these in-ear earbuds provide clear sound and reliable wireless perf... Read More
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Stock 100 Code 1181635 Brand JLAB Model IEUEBGAIRSPRTRBLK124 Warranty 2 Years

Shipping & Returns

Estimated delivery Wednesday, September 30
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival
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The JLab Go Air Sport True Wireless headphones deliver a lightweight, stable fit for workouts and everyday use. With True Wireless Stereo (TWS) connectivity, a frequency response of 20–20,000 Hz and a wireless range up to 10 meters, these in-ear earbuds provide clear sound and reliable wireless performance. The set weighs 58.3 g and comes in a graphite finish, designed to stay comfortable during walking, running, HIIT and phone calls.

Advantages

Compact sport fit with an emphasis on stability and comfort during physical activity. Long total playtime—32+ hours—allows extended use between charges. True Wireless Stereo ensures a cable-free experience and straightforward auto-connect to your device. Lightweight construction and in-ear wearing style make them unobtrusive during movement.

Suitable for

  • Walking and jogging
  • Running and HIIT workouts
  • Hands-free phone calls on the go
  • Everyday wireless listening and commuting

Key specifications

  • Connectivity technology: True Wireless Stereo (TWS)
  • Frequency range: 20–20,000 Hz
  • Wireless range: up to 10 m
  • Weight: 58.3 g
  • Wearing style: In-ear
  • Colour: Graphite
  • Estimated total playtime: 32+ hours

How to use

Take the earbuds from the charging case and allow them to auto-connect to your device via Bluetooth. Insert each earbud into the ear canal and adjust for a secure, comfortable fit. Use the earbuds' controls or your device to play audio, manage calls and control volume. Return the earbuds to the charging case after use to recharge the battery.

Recommendations

For optimal fit during intense workouts, try different ear tip sizes to achieve a snug seal. Keep the charging contacts clean and store the earbuds in the case when not in use to preserve battery life.
Key Highlights
  • Walking and jogging
  • Running and HIIT workouts
  • Hands-free phone calls on the go
  • Everyday wireless listening and commuting
  • Connectivity technology: True Wireless Stereo (TWS)
  • Frequency range: 20–20,000 Hz
  • Wireless range: up to 10 m
  • Weight: 58.3 g
  • Wearing style: In-ear
  • Colour: Graphite
  • Estimated total playtime: 32+ hours
Specifications
2x 3.5 mm connectors
No
3.5 mm connector
No
6.35 mm connector
No
AC adapter included
No
Accelerometer
No
Accessories included in set
3 sizes foam eartips
Adjustable headband
No
Adjustable volume
Yes
Assembly required
No
Auto-connect
Yes
Backlight
No
Base station
No
Battery capacity
350 mAh
Battery capacity (charging case)
350 mAh
Battery charge indicator
Yes
Battery life
1920 min
Battery operated
No
Battery recharge time
2 h
Battery technology
Lithium Polymer (LiPo)
Battery technology (charging case)
Lithium Polymer (LiPo)
Bluetooth
Yes
Bluetooth version
5.1
Built-in ultraviolet clarifier
No
Cable length
0 m
Car charger
No
Carrying case
No
Charger
Yes
Charging case
Yes
Charging case capacity
350 mAh
Charging case connector type
USB Type-A
Charging case dimensions (W x D x H)
80 x 60 x 29
Charging case type
Wired
Charging case weight
46 g
Charging source
USB
Charging stand
No
Charging time
120 min
Cleaning tool
No
Clear sound
Yes
Colour name
Graphite
Commodity Classification Automated Tracking System (CCATS)
8517.62.00.90
Connectivity technology
True Wireless Stereo (TWS)
Connector contacts plating
Bronze/Gold
Continuous audio playback time
8 h
Continuous audio playback time (with charging case)
32 h
Control type
Touch
Control unit type
On-ear control unit
Country of origin
China
Daisy chain
No
DECT connectable
No
Depth
30 mm
Designed for children
No
Detachable cable
No
Detachable microphone
No
Driver type
Dynamic
Driver unit
6 mm
Ear pads
No
Extra earbuds
Yes
Fast charging
No
Foldable
No
Folding microphone
No
Frequency response (music mode)
20 - 20000
Frequency response (talk mode)
20 - 20000
Game mode
No
Gyroscope
No
HD voice
No
Head-band cushion
No
Headphone frequency
20 - 20000
Headphone sensitivity
103 dB
Headset type
Binaural
Height
82 mm
Hybrid noise-canceling
No
Impedance
16 Ω
In-ear pressure relief
No
International Protection (IP) code
IP55
LED indicators
Battery level, Bluetooth
Left earpiece battery capacity
43 mAh
Left earpiece weight
6 g
Lightning connector
No
MEMS (Micro-Electro-Mechanical System) microphone
Yes
Microphone in
Yes
Microphone mute
No
Microphone noise-canceling
No
Motion sensor
No
MP3-player
No
Music playback
Yes
Noise canceling
No
Noise-canceling switch
No
Number of batteries supported
3
Number of drivers
2
Number of microphones
2
Number of paired devices remembered
10
Number of pieces
3 pc(s)
Number of simultaneously connected devices (max)
1
On/off switch
Yes
Operating keys
Answer/end call, Bluetooth pairing, Multi-key, Mute, Play/pause, Reject call, Track <, Volume +, Volume -
Optical sensor
No
Optimized for
Sport
Over the Air Updates (OTA)
No
Package depth
34.3 mm
Package height
115 mm
Package type
Box
Package weight
90 g
Package width
77.7 mm
Packaging languages (ISO 639 format)
DEU, ENG, FRE, GER, ITA
Phonebook access profile (PBAP)
No
Plug and Play
No
Position sensor
No
Pouch
No
Power bank included
No
Product colour
Graphite
Product type
Headphones
Protection features
Dust resistant, Sweat resistant, Water resistant
Quick start guide
Yes
Receiver included
No
Recommended age (max)
100 yr(s)
Recommended age (min)
10 yr(s)
Recommended usage
Sports
Removable head-band
No
Right earpiece battery capacity
43 mAh
Right earpiece weight
6 g
Safety sheet
No
Standby time
60 h
Steel hinges
No
Sustainability compliance
Yes
Talk time
32 h
Talk time (ANC off)
32 h
Talk time (ANC on)
0 h
Talk time (with charging case)
32 h
Transparency mode
No
USB connectivity
No
Virtual surround
No
Volume control
Touch
Warranty card
Yes
Wearing style
In-ear
Weight
0.0583 kg
Width
60 mm
Windscreen included
No
Wireless charging
No
Wireless range
10 m
Wireless range (line of sight)
10 m
Wireless range (typical building)
10 m
Works with Apple Siri
Yes
Works with the Google Assistant
Yes
Price history over the last 6 months
Headphones JLab Go Air Sport True Wireless
Current
R784
Lowest
R764
Highest
R1,094
Change 24H
+R20   +3%
Week
-R276   -26%
Month
-R74   -9%

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