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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Graef CC 120 Electric Knife Sharpener, 3-Stage Diamond & Ceramic, White/Black

Graef CC 120 Electric Knife Sharpener, 3-Stage Diamond & Ceramic, White/Black
Graef CC 120 Electric Knife Sharpener, 3-Stage Diamond & Ceramic, White/Black
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R4,479
+R16 Reward
In a busy home kitchen, dull knives slow down meal prep and compromise safety. The Graef CC 120 electric knife sharpener restores a razor-sharp edge in minutes, using a three-stage system of diamond and ceramic abrasives. Its fixed 20° angle per side ensures consistent results for smooth-edged kitch... Read More
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Stock 2 Code 3492166 Brand GRAEF Model CC 120 Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
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In a busy home kitchen, dull knives slow down meal prep and compromise safety. The Graef CC 120 electric knife sharpener restores a razor-sharp edge in minutes, using a three-stage system of diamond and ceramic abrasives. Its fixed 20° angle per side ensures consistent results for smooth-edged kitchen, outdoor, and pocket knives. The white and black housing blends with modern countertops, while suction feet keep it steady during use.

Key specifications

  • 3-stage sharpening: coarse diamond, fine diamond, ceramic polishing
  • 100% diamond abrasives in stages 1 and 2 for rapid edge restoration
  • Ceramic abrasives in stage 3 for a polished, burr-free finish
  • Fixed sharpening angle: 20° per side (40° total)
  • Electric motor-driven, 75 W power consumption, 230 V / 50 Hz
  • Elastomer blade guides for precise angle control
  • Suction feet for stable, non-slip operation
  • Removable sharpening modules for easy cleaning
  • High-quality plastic housing in white/black
  • Not suitable for serrated knives

Why choose it

The CC 120 combines professional-grade sharpening with user-friendly operation. Its diamond abrasives cut efficiently, while the ceramic stage polishes edges to a smooth finish. The fixed angle eliminates guesswork, making it ideal for both novice and experienced cooks. Suction feet and elastomer guides ensure safe, controlled sharpening every time.

Ideal use cases

  • Sharpening kitchen knives, including chef's knives, paring knives, and utility knives
  • Restoring edges on outdoor and pocket knives with smooth blades
  • Maintaining a consistent edge for daily meal preparation
  • Quick touch-ups before carving or slicing tasks

Good to know

The CC 120 is designed for home kitchen use and works with steel knives, including stainless and carbon steel. For best results, clean the removable sharpening modules regularly. Avoid using on serrated blades, as the fixed angle may not match their geometry. The compact footprint fits easily on a countertop or in a drawer when not in use.

Specifications
Anti-slip rubber feet
Yes
Brand
Graef
Category
Knife Sharpener
Colour of product
White/Black
EAN
4001627002084
Model
CC 120
MPN
CC 120
Number of stages
3
Other features
Removable sharpening modules; Elastomer blade guides; Suction feet
Power
75 W
Producer product family
CC 120
Producer product name
Messerschärfer CC 120
Product colour
White/Black
Product type
Knife Sharpener
Type
Electric Knife Sharpener
Warranty
2 years
Weight
3.26 kg
Price history over the last 6 months
Graef CC 120 Electric Knife Sharpener, 3-Stage Diamond & Ceramic, White/Black
Current
R4,479
Lowest
R4,353
Highest
R4,479
Change 24H
+R120   +3%
Week
—   
Month
—   

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