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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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GIGABYTE GS27U 27 inch UHD Gaming Monitor - 3840 x 2160, 160Hz, 1ms, 350 cd/m², Display HDR400, HDMI 2.1, Displayport 1.4

GIGABYTE GS27U 27 inch UHD Gaming Monitor - 3840 x 2160, 160Hz, 1ms, 350 cd/m², Display HDR400, HDMI 2.1, Displayport 1.4
GIGABYTE GS27U 27 inch UHD Gaming Monitor - 3840 x 2160, 160Hz, 1ms, 350 cd/m², Display HDR400, HDMI 2.1, Displayport 1.4
GIGABYTE GS27U 27 inch UHD Gaming Monitor - 3840 x 2160, 160Hz, 1ms, 350 cd/m², Display HDR400, HDMI 2.1, Displayport 1.4
GIGABYTE GS27U 27 inch UHD Gaming Monitor - 3840 x 2160, 160Hz, 1ms, 350 cd/m², Display HDR400, HDMI 2.1, Displayport 1.4
GIGABYTE GS27U 27 inch UHD Gaming Monitor - 3840 x 2160, 160Hz, 1ms, 350 cd/m², Display HDR400, HDMI 2.1, Displayport 1.4
GIGABYTE GS27U 27 inch UHD Gaming Monitor - 3840 x 2160, 160Hz, 1ms, 350 cd/m², Display HDR400, HDMI 2.1, Displayport 1.4
GIGABYTE GS27U 27 inch UHD Gaming Monitor - 3840 x 2160, 160Hz, 1ms, 350 cd/m², Display HDR400, HDMI 2.1, Displayport 1.4
GIGABYTE GS27U 27 inch UHD Gaming Monitor - 3840 x 2160, 160Hz, 1ms, 350 cd/m², Display HDR400, HDMI 2.1, Displayport 1.4
GIGABYTE GS27U 27 inch UHD Gaming Monitor - 3840 x 2160, 160Hz, 1ms, 350 cd/m², Display HDR400, HDMI 2.1, Displayport 1.4
GIGABYTE GS27U 27 inch UHD Gaming Monitor - 3840 x 2160, 160Hz, 1ms, 350 cd/m², Display HDR400, HDMI 2.1, Displayport 1.4
GIGABYTE GS27U 27 inch UHD Gaming Monitor - 3840 x 2160, 160Hz, 1ms, 350 cd/m², Display HDR400, HDMI 2.1, Displayport 1.4
GIGABYTE GS27U 27 inch UHD Gaming Monitor - 3840 x 2160, 160Hz, 1ms, 350 cd/m², Display HDR400, HDMI 2.1, Displayport 1.4
GIGABYTE GS27U 27 inch UHD Gaming Monitor - 3840 x 2160, 160Hz, 1ms, 350 cd/m², Display HDR400, HDMI 2.1, Displayport 1.4
GIGABYTE GS27U 27 inch UHD Gaming Monitor - 3840 x 2160, 160Hz, 1ms, 350 cd/m², Display HDR400, HDMI 2.1, Displayport 1.4
GIGABYTE GS27U 27 inch UHD Gaming Monitor - 3840 x 2160, 160Hz, 1ms, 350 cd/m², Display HDR400, HDMI 2.1, Displayport 1.4
GIGABYTE GS27U 27 inch UHD Gaming Monitor - 3840 x 2160, 160Hz, 1ms, 350 cd/m², Display HDR400, HDMI 2.1, Displayport 1.4
GIGABYTE GS27U 27 inch UHD Gaming Monitor - 3840 x 2160, 160Hz, 1ms, 350 cd/m², Display HDR400, HDMI 2.1, Displayport 1.4
GIGABYTE GS27U 27 inch UHD Gaming Monitor - 3840 x 2160, 160Hz, 1ms, 350 cd/m², Display HDR400, HDMI 2.1, Displayport 1.4
GIGABYTE GS27U 27 inch UHD Gaming Monitor - 3840 x 2160, 160Hz, 1ms, 350 cd/m², Display HDR400, HDMI 2.1, Displayport 1.4
GIGABYTE GS27U 27 inch UHD Gaming Monitor - 3840 x 2160, 160Hz, 1ms, 350 cd/m², Display HDR400, HDMI 2.1, Displayport 1.4
GIGABYTE GS27U 27 inch UHD Gaming Monitor - 3840 x 2160, 160Hz, 1ms, 350 cd/m², Display HDR400, HDMI 2.1, Displayport 1.4
GIGABYTE GS27U 27 inch UHD Gaming Monitor - 3840 x 2160, 160Hz, 1ms, 350 cd/m², Display HDR400, HDMI 2.1, Displayport 1.4
0 reviews • Write a review
R8,175
The GS27U monitor offers a 27-inch UHD panel with a 160Hz refresh rate, 1ms response time and 95% DCI-P3 color coverage. It delivers smooth motion performance and detailed image quality suitable for gaming and content creation without requiring high-end power or complex setup.AdvantagesFast 160Hz re... Read More
Out Of Stock
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Stock Out Of Stock Code 1271960 Brand GIGABYTE Model GS27U EU Warranty 2 Years

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The GS27U monitor offers a 27-inch UHD panel with a 160Hz refresh rate, 1ms response time and 95% DCI-P3 color coverage. It delivers smooth motion performance and detailed image quality suitable for gaming and content creation without requiring high-end power or complex setup.

Advantages

Fast 160Hz refresh rate and 1ms response time reduce motion blur and input lag. 95% DCI-P3 coverage ensures more accurate and vivid colors compared with standard sRGB panels. The 27-inch UHD resolution provides high pixel density for sharp visuals and fine detail.

Key specifications

  • Screen size: 27 inch
  • Resolution: UHD (3840×2160)
  • Refresh rate: 160 Hz
  • Response time: 1 ms
  • Color gamut: 95% DCI-P3

How to use

Connect the GS27U to your PC or console using a compatible video cable and select the UHD resolution and 160Hz refresh rate in your device display settings. For best color accuracy, calibrate the monitor with built-in settings or a hardware calibrator if available. Adjust brightness and contrast to suit ambient lighting and enable any motion-enhancement features as needed.

Recommendations

Use a graphics card and video output that support 4K at high refresh rates to fully utilize the GS27U. For competitive gaming, prioritize the 160Hz/1ms settings; for color-critical work, perform calibration and use color-managed workflows.

Key Highlights
  • 27-inch SS IPS panel with UHD resolution
  • 160Hz refresh rate, 1ms response time
  • Color Saturation: 127% sRGB
  • Ergonomic design: Tilt adjustments
  • Supports AMD FreeSync Premium, DisplayHDR400
  • 68.6 cm (27") LCD SS-IPS
  • 4K Ultra HD 3840 x 2160 pixels 16:9
  • 160 Hz 1 ms 350 cd/m² 1000:1
  • Flicker-free technology
  • F 26 kWh 34 W
Specifications
AC input frequency
50/60 Hz
AC input voltage
100 - 240 V
AMD FreeSync
No
Anti-glare screen
Yes
Backlight type
Edge LED
Brand specific technologies
Black Equalizer, Crosshair
Built-in camera
No
Built-in speaker(s)
No
Built-in USB hub
No
Cable lock slot
Yes
Cable lock slot type
Kensington
Cables included
DisplayPort, Power
Colour gamut
95%
Colour gamut standard
DCI-P3
Contrast ratio (typical)
1000:1
Depth (with stand)
172 mm
Depth (without stand)
53.5 mm
Display brightness (typical)
350 cd/m²
Display diagonal
68.6 cm (27")
Display number of colours
1.07 billion colours
Display resolution
3840 x 2160 pixels
Display surface
Matt
Display technology
LCD
DisplayPort version
1.4
DisplayPorts quantity
1
Energy consumption (HDR) per 1000 hours
56 kWh
Energy consumption (SDR) per 1000 hours
26 kWh
Energy efficiency class (HDR)
G
Energy efficiency class (SDR)
F
Energy efficiency scale
A to G
Feet colour
Black
Flicker-free technology
Yes
HD type
4K Ultra HD
HDMI
Yes
HDMI ports quantity
2
HDMI version
2.1
Headphone out
Yes
Headphone outputs
1
Height (with stand)
447.4 mm
Height (without stand)
369.6 mm
Height adjustment
No
High Dynamic Range (HDR) supported
Yes
High Dynamic Range (HDR) technology
DisplayHDR 400
Market positioning
Gaming
Maximum refresh rate
160 Hz
Native aspect ratio
16:9
NVIDIA G-SYNC
No
On Screen Display (OSD)
Yes
Package depth
500 mm
Package height
156 mm
Package type
Box
Package weight
7.3 kg
Package width
740 mm
Panel mounting interface
100 x 100 mm
Panel type
SS-IPS
Picture-by-Picture (PbP)
Yes
Picture-in-Picture
Yes
Pivot
No
Pixel pitch
0.15525 x 0.15525 mm
Power consumption (average)
0.3 W
Power consumption (standby)
0.5 W
Power consumption (typical)
34 W
Power supply type
Internal
Product colour
Black
Response time
1 ms
Screen shape
Flat
sRGB coverage (typical)
127%
Stand included
Yes
Swivelling
No
Tilt angle range
-5 - 20°
Touchscreen
No
VESA mounting
Yes
Viewable size, horizontal
59.6 cm
Viewable size, vertical
33.5 cm
Viewing angle, horizontal
178°
Viewing angle, vertical
178°
Weight (with stand)
3.61 kg
Weight (without stand)
5.32 kg
Width (with stand)
613.7 mm
Width (without stand)
613 mm

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Price history over the last 6 months
GIGABYTE GS27U 27 inch UHD Gaming Monitor - 3840 x 2160, 160Hz, 1ms, 350 cd/m², Display HDR400, HDMI 2.1, Displayport 1.4
Current
R8,175
Lowest
R4,447
Highest
R8,702
Change 24H
-R278   -3%
Week
+R3,553   +77%
Month
+R3,526   +76%

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