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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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GIGABYTE GS27U 27 inch UHD Gaming Monitor - 3840 x 2160, 160Hz, 1ms, 350 cd/m², Display HDR400, HDMI 2.1, Displayport 1.4

GIGABYTE GS27U 27 inch UHD Gaming Monitor - 3840 x 2160, 160Hz, 1ms, 350 cd/m², Display HDR400, HDMI 2.1, Displayport 1.4
GIGABYTE GS27U 27 inch UHD Gaming Monitor - 3840 x 2160, 160Hz, 1ms, 350 cd/m², Display HDR400, HDMI 2.1, Displayport 1.4
GIGABYTE GS27U 27 inch UHD Gaming Monitor - 3840 x 2160, 160Hz, 1ms, 350 cd/m², Display HDR400, HDMI 2.1, Displayport 1.4
GIGABYTE GS27U 27 inch UHD Gaming Monitor - 3840 x 2160, 160Hz, 1ms, 350 cd/m², Display HDR400, HDMI 2.1, Displayport 1.4
GIGABYTE GS27U 27 inch UHD Gaming Monitor - 3840 x 2160, 160Hz, 1ms, 350 cd/m², Display HDR400, HDMI 2.1, Displayport 1.4
GIGABYTE GS27U 27 inch UHD Gaming Monitor - 3840 x 2160, 160Hz, 1ms, 350 cd/m², Display HDR400, HDMI 2.1, Displayport 1.4
GIGABYTE GS27U 27 inch UHD Gaming Monitor - 3840 x 2160, 160Hz, 1ms, 350 cd/m², Display HDR400, HDMI 2.1, Displayport 1.4
GIGABYTE GS27U 27 inch UHD Gaming Monitor - 3840 x 2160, 160Hz, 1ms, 350 cd/m², Display HDR400, HDMI 2.1, Displayport 1.4
GIGABYTE GS27U 27 inch UHD Gaming Monitor - 3840 x 2160, 160Hz, 1ms, 350 cd/m², Display HDR400, HDMI 2.1, Displayport 1.4
GIGABYTE GS27U 27 inch UHD Gaming Monitor - 3840 x 2160, 160Hz, 1ms, 350 cd/m², Display HDR400, HDMI 2.1, Displayport 1.4
GIGABYTE GS27U 27 inch UHD Gaming Monitor - 3840 x 2160, 160Hz, 1ms, 350 cd/m², Display HDR400, HDMI 2.1, Displayport 1.4
36 mo.
GIGABYTE GS27U 27 inch UHD Gaming Monitor - 3840 x 2160, 160Hz, 1ms, 350 cd/m², Display HDR400, HDMI 2.1, Displayport 1.4
GIGABYTE GS27U 27 inch UHD Gaming Monitor - 3840 x 2160, 160Hz, 1ms, 350 cd/m², Display HDR400, HDMI 2.1, Displayport 1.4
GIGABYTE GS27U 27 inch UHD Gaming Monitor - 3840 x 2160, 160Hz, 1ms, 350 cd/m², Display HDR400, HDMI 2.1, Displayport 1.4
GIGABYTE GS27U 27 inch UHD Gaming Monitor - 3840 x 2160, 160Hz, 1ms, 350 cd/m², Display HDR400, HDMI 2.1, Displayport 1.4
GIGABYTE GS27U 27 inch UHD Gaming Monitor - 3840 x 2160, 160Hz, 1ms, 350 cd/m², Display HDR400, HDMI 2.1, Displayport 1.4
GIGABYTE GS27U 27 inch UHD Gaming Monitor - 3840 x 2160, 160Hz, 1ms, 350 cd/m², Display HDR400, HDMI 2.1, Displayport 1.4
GIGABYTE GS27U 27 inch UHD Gaming Monitor - 3840 x 2160, 160Hz, 1ms, 350 cd/m², Display HDR400, HDMI 2.1, Displayport 1.4
GIGABYTE GS27U 27 inch UHD Gaming Monitor - 3840 x 2160, 160Hz, 1ms, 350 cd/m², Display HDR400, HDMI 2.1, Displayport 1.4
GIGABYTE GS27U 27 inch UHD Gaming Monitor - 3840 x 2160, 160Hz, 1ms, 350 cd/m², Display HDR400, HDMI 2.1, Displayport 1.4
GIGABYTE GS27U 27 inch UHD Gaming Monitor - 3840 x 2160, 160Hz, 1ms, 350 cd/m², Display HDR400, HDMI 2.1, Displayport 1.4
GIGABYTE GS27U 27 inch UHD Gaming Monitor - 3840 x 2160, 160Hz, 1ms, 350 cd/m², Display HDR400, HDMI 2.1, Displayport 1.4
0 reviews • Write a review
R7,781
+R15 Reward
The GS27U monitor features a 27-inch UHD with a 160Hz refresh rate, 1ms response time, and 95% DCI-P3, offering you a fluid gaming experience and detailed display quality. Enjoy upscale performance without the need for extravagance. GIGABYTE GS27U 27" UHD Gaming Monitor - 3840 x 2160, 160Hz, 1ms, 3... Read More
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Stock 10 Code 131811 Brand GIGABYTE Model GS27U EK Warranty 3 Years

Shipping & Returns

Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
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The GS27U monitor features a 27-inch UHD with a 160Hz refresh rate, 1ms response time, and 95% DCI-P3, offering you a fluid gaming experience and detailed display quality. Enjoy upscale performance without the need for extravagance.

GIGABYTE GS27U 27" UHD Gaming Monitor - 3840 x 2160, 160Hz, 1ms, 350 cd/m², Display HDR400, HDMI 2.1, Displayport 1.4. Display diagonal: 68.6 cm (27"), Display resolution: 3840 x 2160 pixels, HD type: 4K Ultra HD, Display technology: LED, Display surface: Matt, Response time: 1 ms, Native aspect ratio: 16:9, Viewing angle, horizontal: 178°, Viewing angle, vertical: 178°. VESA mounting. Product colour: Black

Key Highlights
  • 27-inch SS IPS panel with UHD resolution
  • 160Hz refresh rate, 1ms response time
  • Color Saturation: 127% sRGB
  • Ergonomic design: Tilt adjustments
  • Supports AMD FreeSync Premium, DisplayHDR400
  • 68.6 cm (27") LED SS-IPS
  • 4K Ultra HD 3840 x 2160 pixels 16:9
  • 160 Hz 1 ms 350 cd/m² 1000:1
  • Flicker-free technology
  • F 26 kWh 34 W
Specifications
AC input frequency
50/60 Hz
AC input voltage
100 - 240 V
AMD FreeSync
No
Anti-glare screen
Yes
Backlight type
Edge LED
Brand specific technologies
Black Equalizer, Crosshair
Built-in camera
No
Built-in speaker(s)
No
Built-in USB hub
No
Cable lock slot
Yes
Cable lock slot type
Kensington
Cables included
DisplayPort, Power
Colour gamut
95%
Colour gamut standard
DCI-P3
Contrast ratio (typical)
1000:1
DCI-P3 coverage
95%
Depth (with stand)
172 mm
Depth (without stand)
53.5 mm
Display brightness (typical)
350 cd/m²
Display diagonal
68.6 cm (27")
Display number of colours
1.07 billion colours
Display resolution
3840 x 2160 pixels
Display surface
Matt
Display technology
LED
DisplayPort version
1.4
DisplayPorts quantity
1
Energy consumption (HDR) per 1000 hours
56 kWh
Energy consumption (SDR) per 1000 hours
26 kWh
Energy efficiency class (HDR)
G
Energy efficiency class (SDR)
F
Energy efficiency scale
A to G
Feet colour
Black
Flicker-free technology
Yes
HD type
4K Ultra HD
HDMI
Yes
HDMI ports quantity
2
HDMI version
2.1
Headphone out
Yes
Headphone outputs
1
Height (with stand)
447.4 mm
Height (without stand)
369.6 mm
Height adjustment
No
High Dynamic Range (HDR) supported
Yes
High Dynamic Range (HDR) technology
DisplayHDR 400
Market positioning
Gaming
Maximum refresh rate
160 Hz
Native aspect ratio
16:9
NVIDIA G-SYNC
No
On Screen Display (OSD)
Yes
Package depth
500 mm
Package height
156 mm
Package type
Box
Package weight
7.3 kg
Package width
740 mm
Panel mounting interface
100 x 100 mm
Panel type
SS-IPS
Picture-by-Picture (PbP)
Yes
Picture-in-Picture
Yes
Pivot
No
Pixel pitch
0.15525 x 0.15525 mm
Power consumption (average)
0.3 W
Power consumption (off)
0.3 W
Power consumption (standby)
0.5 W
Power consumption (typical)
34 W
Power supply type
Internal
Product colour
Black
Quick start guide
Yes
Response time
1 ms
Response time (MPRT)
1 ms
Screen shape
Flat
sRGB coverage (typical)
127%
Stand included
Yes
Swivelling
No
Tilt angle range
-5 - 20°
Touchscreen
No
VESA mounting
Yes
Viewable size, horizontal
59.6 cm
Viewable size, vertical
33.5 cm
Viewing angle, horizontal
178°
Viewing angle, vertical
178°
Warranty period
3 year(s)
Weight (with stand)
3.61 kg
Weight (without stand)
5.32 kg
Width (with stand)
613.7 mm
Width (without stand)
613 mm

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Price history over the last 6 months
GIGABYTE GS27U 27 inch UHD Gaming Monitor - 3840 x 2160, 160Hz, 1ms, 350 cd/m², Display HDR400, HDMI 2.1, Displayport 1.4
Current
R7,781
Lowest
R4,089
Highest
R9,229
Change 24H
+R3,635   +88%
Week
+R3,671   +89%
Month
+R3,651   +88%

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