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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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GIGABYTE Gaming A18 PRO DXJG3DEBC4SH Intel Core 7 240H Laptop 45.7 cm (18 inch) WQXGA 32 GB LPDDR5x-SDRAM 1 TB SSD NVIDIA GeForce RTX 5070 Ti Wi-Fi 6E (802.11ax) Windows 11 Home Black

GIGABYTE Gaming A18 PRO DXJG3DEBC4SH Intel Core 7 240H Laptop 45.7 cm (18 inch) WQXGA 32 GB LPDDR5x-SDRAM 1 TB SSD NVIDIA GeForce RTX 5070 Ti Wi-Fi 6E (802.11ax) Windows 11 Home Black
GIGABYTE Gaming A18 PRO DXJG3DEBC4SH Intel Core 7 240H Laptop 45.7 cm (18 inch) WQXGA 32 GB LPDDR5x-SDRAM 1 TB SSD NVIDIA GeForce RTX 5070 Ti Wi-Fi 6E (802.11ax) Windows 11 Home Black
GIGABYTE Gaming A18 PRO DXJG3DEBC4SH Intel Core 7 240H Laptop 45.7 cm (18 inch) WQXGA 32 GB LPDDR5x-SDRAM 1 TB SSD NVIDIA GeForce RTX 5070 Ti Wi-Fi 6E (802.11ax) Windows 11 Home Black
GIGABYTE Gaming A18 PRO DXJG3DEBC4SH Intel Core 7 240H Laptop 45.7 cm (18 inch) WQXGA 32 GB LPDDR5x-SDRAM 1 TB SSD NVIDIA GeForce RTX 5070 Ti Wi-Fi 6E (802.11ax) Windows 11 Home Black
GIGABYTE Gaming A18 PRO DXJG3DEBC4SH Intel Core 7 240H Laptop 45.7 cm (18 inch) WQXGA 32 GB LPDDR5x-SDRAM 1 TB SSD NVIDIA GeForce RTX 5070 Ti Wi-Fi 6E (802.11ax) Windows 11 Home Black
GIGABYTE Gaming A18 PRO DXJG3DEBC4SH Intel Core 7 240H Laptop 45.7 cm (18 inch) WQXGA 32 GB LPDDR5x-SDRAM 1 TB SSD NVIDIA GeForce RTX 5070 Ti Wi-Fi 6E (802.11ax) Windows 11 Home Black
GIGABYTE Gaming A18 PRO DXJG3DEBC4SH Intel Core 7 240H Laptop 45.7 cm (18 inch) WQXGA 32 GB LPDDR5x-SDRAM 1 TB SSD NVIDIA GeForce RTX 5070 Ti Wi-Fi 6E (802.11ax) Windows 11 Home Black
GIGABYTE Gaming A18 PRO DXJG3DEBC4SH Intel Core 7 240H Laptop 45.7 cm (18 inch) WQXGA 32 GB LPDDR5x-SDRAM 1 TB SSD NVIDIA GeForce RTX 5070 Ti Wi-Fi 6E (802.11ax) Windows 11 Home Black
GIGABYTE Gaming A18 PRO DXJG3DEBC4SH Intel Core 7 240H Laptop 45.7 cm (18 inch) WQXGA 32 GB LPDDR5x-SDRAM 1 TB SSD NVIDIA GeForce RTX 5070 Ti Wi-Fi 6E (802.11ax) Windows 11 Home Black
GIGABYTE Gaming A18 PRO DXJG3DEBC4SH Intel Core 7 240H Laptop 45.7 cm (18 inch) WQXGA 32 GB LPDDR5x-SDRAM 1 TB SSD NVIDIA GeForce RTX 5070 Ti Wi-Fi 6E (802.11ax) Windows 11 Home Black
GIGABYTE Gaming A18 PRO DXJG3DEBC4SH Intel Core 7 240H Laptop 45.7 cm (18 inch) WQXGA 32 GB LPDDR5x-SDRAM 1 TB SSD NVIDIA GeForce RTX 5070 Ti Wi-Fi 6E (802.11ax) Windows 11 Home Black
GIGABYTE Gaming A18 PRO DXJG3DEBC4SH Intel Core 7 240H Laptop 45.7 cm (18 inch) WQXGA 32 GB LPDDR5x-SDRAM 1 TB SSD NVIDIA GeForce RTX 5070 Ti Wi-Fi 6E (802.11ax) Windows 11 Home Black
GIGABYTE Gaming A18 PRO DXJG3DEBC4SH Intel Core 7 240H Laptop 45.7 cm (18 inch) WQXGA 32 GB LPDDR5x-SDRAM 1 TB SSD NVIDIA GeForce RTX 5070 Ti Wi-Fi 6E (802.11ax) Windows 11 Home Black
GIGABYTE Gaming A18 PRO DXJG3DEBC4SH Intel Core 7 240H Laptop 45.7 cm (18 inch) WQXGA 32 GB LPDDR5x-SDRAM 1 TB SSD NVIDIA GeForce RTX 5070 Ti Wi-Fi 6E (802.11ax) Windows 11 Home Black
GIGABYTE Gaming A18 PRO DXJG3DEBC4SH Intel Core 7 240H Laptop 45.7 cm (18 inch) WQXGA 32 GB LPDDR5x-SDRAM 1 TB SSD NVIDIA GeForce RTX 5070 Ti Wi-Fi 6E (802.11ax) Windows 11 Home Black
GIGABYTE Gaming A18 PRO DXJG3DEBC4SH Intel Core 7 240H Laptop 45.7 cm (18 inch) WQXGA 32 GB LPDDR5x-SDRAM 1 TB SSD NVIDIA GeForce RTX 5070 Ti Wi-Fi 6E (802.11ax) Windows 11 Home Black
GIGABYTE Gaming A18 PRO DXJG3DEBC4SH Intel Core 7 240H Laptop 45.7 cm (18 inch) WQXGA 32 GB LPDDR5x-SDRAM 1 TB SSD NVIDIA GeForce RTX 5070 Ti Wi-Fi 6E (802.11ax) Windows 11 Home Black
GIGABYTE Gaming A18 PRO DXJG3DEBC4SH Intel Core 7 240H Laptop 45.7 cm (18 inch) WQXGA 32 GB LPDDR5x-SDRAM 1 TB SSD NVIDIA GeForce RTX 5070 Ti Wi-Fi 6E (802.11ax) Windows 11 Home Black
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R46,956
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GIGABYTE Gaming A18 PRO DXJG3DEBC4SH. Product type: Laptop, Form factor: Clamshell. Processor family: Intel Core 7, Processor model: 240H. Display diagonal: 45.7 cm (18"), HD type: WQXGA, Display resolution: 2560 x 1600 pixels. Internal memory: 32 GB, Internal memory type: LPDDR5x-SDRAM. Total stora... Read More
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Stock 5 Code 2527905 Brand GIGABYTE Model GAMING A18 PRO DXJG3DEBC4SH Warranty 2 Years

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Estimated delivery Tuesday, October 6
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GIGABYTE Gaming A18 PRO DXJG3DEBC4SH. Product type: Laptop, Form factor: Clamshell. Processor family: Intel Core 7, Processor model: 240H. Display diagonal: 45.7 cm (18"), HD type: WQXGA, Display resolution: 2560 x 1600 pixels. Internal memory: 32 GB, Internal memory type: LPDDR5x-SDRAM. Total storage capacity: 1 TB, Storage media: SSD. On-board graphics card model: Intel® Graphics, Discrete graphics card model: NVIDIA GeForce RTX 5070 Ti. Operating system installed: Windows 11 Home. Product colour: Black

Key Highlights
  • Gaming Laptop Clamshell Black
  • Intel Core 7 240H Processor cores: 10
  • 45.7 cm (18") WQXGA 2560 x 1600 pixels IPS 16:10
  • 32 GB LPDDR5x-SDRAM 5600 MHz 2 x 16 GB
  • 1 TB SSD
  • NVIDIA GeForce RTX 5070 Ti 8 GB Intel® Graphics
  • Wi-Fi 6E (802.11ax) Ethernet LAN 10,100,1000 Mbit/s Bluetooth 5.3
  • Lithium Polymer (LiPo) 76 Wh 240 W
  • Windows 11 Home
Specifications
AC adapter frequency
50 - 60 Hz
AC adapter included
Yes
AC adapter input voltage
100 - 240 V
AC adapter power
240 W
Antenna type
2x2
Audio system
Dolby Atmos
Battery capacity
76 Wh
Battery technology
Lithium Polymer (LiPo)
Battery weight
275 g
Bluetooth
Yes
Bluetooth version
5.3
Built-in microphone
Yes
Colour gamut
100%
Colour name
Titanium Black
Combo headphone/mic port
Yes
Country of origin
China
Depth
293.4 mm
Discrete GPU manufacturer
NVIDIA
Discrete graphics card
Yes
Discrete graphics card memory
8 GB
Discrete graphics card model
NVIDIA GeForce RTX 5070 Ti
Discrete graphics memory type
GDDR7
Display brightness
300 cd/m²
Display diagonal
45.7 cm (18")
Display resolution
2560 x 1600 pixels
Display response rise/fall
3 ms
Efficient cores
4
Efficient-core base frequency
1.8 GHz
Efficient-core Max Turbo Frequency
4 GHz
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Ethernet LAN data rates
10,100,1000 Mbit/s
Form factor
Clamshell
Front camera
Yes
Front camera HD type
Full HD
Front camera resolution
1920 x 1080 pixels
HD type
WQXGA
HDMI ports quantity
1
HDMI version
2.1
Height (front)
2 cm
Height (rear)
2.5 cm
Infrared (IR) camera
Yes
Internal memory
32 GB
Internal memory type
LPDDR5x-SDRAM
Keyboard backlit
Yes
Keyboard backlit colour
RGB
Keyboard backlit zone
1-zone RGB
L2 cache
8 MB
L3 cache
16 MB
Market positioning
Gaming
Maximum internal memory
64 GB
Maximum refresh rate
165 Hz
Maximum turbo power
115 W
Memory clock speed
5600 MHz
Memory layout (slots x size)
2 x 16 GB
Memory slots
2x SO-DIMM
Mobile network connection
No
Native aspect ratio
16:10
Number of battery cells
4
Number of built-in speakers
2
Number of SSDs installed
1
Numeric keypad
Yes
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card family
Intel® Graphics
On-board graphics card model
Intel® Graphics
Operating system installed
Windows 11 Home
Optical drive type
No
Original brand name
GIGABYTE
Package depth
419 mm
Package height
320 mm
Package weight
4.6 kg
Package width
98 mm
Panel type
IPS
Performance cores
6
Performance-core base frequency
2.5 GHz
Performance-core Max Turbo Frequency
5.2 GHz
Pointing device
Touchpad
Processor base power
45 W
Processor boost frequency
5.2 GHz
Processor cache
24 MB
Processor cache type
Smart Cache
Processor cores
10
Processor family
Intel Core 7
Processor generation
Intel Core (Series 2)
Processor manufacturer
Intel
Processor model
240H
Processor threads
16
Product colour
Black
Product type
Laptop
RGB colour space
DCI-P3
Speaker power
2 W
SSD capacity
1 TB
SSD form factor
M.2
SSD interface
PCI Express 4.0
Storage media
SSD
Top Wi-Fi standard
Wi-Fi 6E (802.11ax)
Total SSDs capacity
1 TB
Total storage capacity
1 TB
Touchscreen
No
Trusted Platform Module (TPM)
Yes
USB 2.0 ports quantity
1
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
2
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
1
USB Power Delivery (USB PD)
Yes
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
USB4 Gen 3x2 ports quantity
1
Warranty period
2 year(s)
Weight
2.9 kg
Wi-Fi standards
Wi-Fi 6E (802.11ax), Wi-Fi 7 (802.11be)
Width
403.7 mm

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Price history over the last 6 months
GIGABYTE Gaming A18 PRO DXJG3DEBC4SH Intel Core 7 240H Laptop 45.7 cm (18 inch) WQXGA 32 GB LPDDR5x-SDRAM 1 TB SSD NVIDIA GeForce RTX 5070 Ti Wi-Fi 6E (802.11ax) Windows 11 Home Black
Current
R46,956
Lowest
R38,583
Highest
R46,956
Change 24H
+R7,143   +18%
Week
+R7,143   +18%
Month
+R7,143   +18%

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