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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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GIGABYTE GAMING A16 CWHI3DEC94SH laptop Intel® Core™ i7 i7-13620H 40.6 cm (16 inch) WQXGA 16 GB DDR5-SDRAM 1 TB SSD NVIDIA GeForce RTX 5070 Wi-Fi 6E (802.11ax) Windows 11 Home Black

GIGABYTE GAMING A16 CWHI3DEC94SH laptop Intel® Core™ i7 i7-13620H 40.6 cm (16 inch) WQXGA 16 GB DDR5-SDRAM 1 TB SSD NVIDIA GeForce RTX 5070 Wi-Fi 6E (802.11ax) Windows 11 Home Black
GIGABYTE GAMING A16 CWHI3DEC94SH laptop Intel® Core™ i7 i7-13620H 40.6 cm (16 inch) WQXGA 16 GB DDR5-SDRAM 1 TB SSD NVIDIA GeForce RTX 5070 Wi-Fi 6E (802.11ax) Windows 11 Home Black
GIGABYTE GAMING A16 CWHI3DEC94SH laptop Intel® Core™ i7 i7-13620H 40.6 cm (16 inch) WQXGA 16 GB DDR5-SDRAM 1 TB SSD NVIDIA GeForce RTX 5070 Wi-Fi 6E (802.11ax) Windows 11 Home Black
GIGABYTE GAMING A16 CWHI3DEC94SH laptop Intel® Core™ i7 i7-13620H 40.6 cm (16 inch) WQXGA 16 GB DDR5-SDRAM 1 TB SSD NVIDIA GeForce RTX 5070 Wi-Fi 6E (802.11ax) Windows 11 Home Black
GIGABYTE GAMING A16 CWHI3DEC94SH laptop Intel® Core™ i7 i7-13620H 40.6 cm (16 inch) WQXGA 16 GB DDR5-SDRAM 1 TB SSD NVIDIA GeForce RTX 5070 Wi-Fi 6E (802.11ax) Windows 11 Home Black
GIGABYTE GAMING A16 CWHI3DEC94SH laptop Intel® Core™ i7 i7-13620H 40.6 cm (16 inch) WQXGA 16 GB DDR5-SDRAM 1 TB SSD NVIDIA GeForce RTX 5070 Wi-Fi 6E (802.11ax) Windows 11 Home Black
GIGABYTE GAMING A16 CWHI3DEC94SH laptop Intel® Core™ i7 i7-13620H 40.6 cm (16 inch) WQXGA 16 GB DDR5-SDRAM 1 TB SSD NVIDIA GeForce RTX 5070 Wi-Fi 6E (802.11ax) Windows 11 Home Black
GIGABYTE GAMING A16 CWHI3DEC94SH laptop Intel® Core™ i7 i7-13620H 40.6 cm (16 inch) WQXGA 16 GB DDR5-SDRAM 1 TB SSD NVIDIA GeForce RTX 5070 Wi-Fi 6E (802.11ax) Windows 11 Home Black
GIGABYTE GAMING A16 CWHI3DEC94SH laptop Intel® Core™ i7 i7-13620H 40.6 cm (16 inch) WQXGA 16 GB DDR5-SDRAM 1 TB SSD NVIDIA GeForce RTX 5070 Wi-Fi 6E (802.11ax) Windows 11 Home Black
GIGABYTE GAMING A16 CWHI3DEC94SH laptop Intel® Core™ i7 i7-13620H 40.6 cm (16 inch) WQXGA 16 GB DDR5-SDRAM 1 TB SSD NVIDIA GeForce RTX 5070 Wi-Fi 6E (802.11ax) Windows 11 Home Black
GIGABYTE GAMING A16 CWHI3DEC94SH laptop Intel® Core™ i7 i7-13620H 40.6 cm (16 inch) WQXGA 16 GB DDR5-SDRAM 1 TB SSD NVIDIA GeForce RTX 5070 Wi-Fi 6E (802.11ax) Windows 11 Home Black
GIGABYTE GAMING A16 CWHI3DEC94SH laptop Intel® Core™ i7 i7-13620H 40.6 cm (16 inch) WQXGA 16 GB DDR5-SDRAM 1 TB SSD NVIDIA GeForce RTX 5070 Wi-Fi 6E (802.11ax) Windows 11 Home Black
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R25,855
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GIGABYTE GAMING A16 CWHI3DEC94SH, Intel® Core™ i7, 40.6 cm (16"), 2560 x 1600 pixels, 16 GB, 1 TB, Windows 11 Home GIGABYTE GAMING A16 CWHI3DEC94SH. Product type: Laptop, Form factor: Clamshell. Processor family: Intel® Core™ i7, Processor model: i7-13620H. Display diagonal: 40.6 cm (16"), HD type:... Read More
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Stock 63 Code 117156 Brand GIGABYTE Model GAMING A16 CWHI3DEC94SH Warranty 2 Years

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Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
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GIGABYTE GAMING A16 CWHI3DEC94SH, Intel® Core™ i7, 40.6 cm (16"), 2560 x 1600 pixels, 16 GB, 1 TB, Windows 11 Home

GIGABYTE GAMING A16 CWHI3DEC94SH. Product type: Laptop, Form factor: Clamshell. Processor family: Intel® Core™ i7, Processor model: i7-13620H. Display diagonal: 40.6 cm (16"), HD type: WQXGA, Display resolution: 2560 x 1600 pixels. Internal memory: 16 GB, Internal memory type: DDR5-SDRAM. Total storage capacity: 1 TB, Storage media: SSD. On-board graphics card model: Intel® UHD Graphics, Discrete graphics card model: NVIDIA GeForce RTX 5070. Operating system installed: Windows 11 Home. Product colour: Black

Key Highlights
  • Laptop Clamshell Black
  • Intel® Core™ i7 i7-13620H Processor cores: 10
  • 40.6 cm (16") WQXGA 2560 x 1600 pixels IPS 16:10
  • 16 GB DDR5-SDRAM 5200 MHz 1 x 16 GB
  • 1 TB SSD
  • NVIDIA GeForce RTX 5070 8 GB Intel® UHD Graphics
  • Wi-Fi 6E (802.11ax) Ethernet LAN 10,100,1000 Mbit/s Bluetooth 5.2
  • Lithium Polymer (LiPo) 76.1 Wh 150 W
  • Windows 11 Home
Specifications
AC adapter frequency
50 - 60 Hz
AC adapter included
Yes
AC adapter input voltage
100 - 240 V
AC adapter power
150 W
AI software frameworks supported by NPU
DirectML, OpenVINO, Windows ML, ONNX RT, WebNN
Antenna type
2x2
Audio system
Dolby Atmos
Batteries included
Yes
Battery capacity
76.1 Wh
Battery technology
Lithium Polymer (LiPo)
Battery weight
275 g
Bluetooth
Yes
Bluetooth version
5.2
Built-in microphone
Yes
Colour gamut
45%
Colour name
Black Steel
Combo headphone/mic port
Yes
Country of origin
China
DC-in jack
Yes
Depth
262.5 mm
Discrete GPU manufacturer
NVIDIA
Discrete graphics card
Yes
Discrete graphics card memory
8 GB
Discrete graphics card model
NVIDIA GeForce RTX 5070
Discrete graphics memory type
GDDR7
Display diagonal
40.6 cm (16")
Display resolution
2560 x 1600 pixels
Efficient cores
4
Efficient-core Max Turbo Frequency
3.6 GHz
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Ethernet LAN data rates
10,100,1000 Mbit/s
Form factor
Clamshell
Front camera
Yes
Front camera HD type
HD
Front camera resolution
1280 x 720 pixels
HD type
WQXGA
HDMI ports quantity
1
HDMI version
2.1
Height (front)
1.95 cm
Height (rear)
2.3 cm
Internal memory
16 GB
Internal memory type
DDR5-SDRAM
Keyboard backlit
Yes
Maximum internal memory
64 GB
Maximum refresh rate
165 Hz
Maximum turbo power
115 W
Memory clock speed
5200 MHz
Memory layout (slots x size)
1 x 16 GB
Mobile network connection
No
Native aspect ratio
16:10
Number of batteries
1
Number of battery cells
4
Number of built-in speakers
2
Number of SSDs installed
1
Numeric keypad
No
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card family
Intel UHD Graphics
On-board graphics card model
Intel UHD Graphics
Operating system installed
Windows 11 Home
Optical drive type
No
Original brand name
GIGABYTE
Package depth
419 mm
Package height
320 mm
Package weight
3.65 kg
Package width
93 mm
Panel type
IPS
Performance cores
6
Performance-core Max Turbo Frequency
4.9 GHz
Pointing device
Touchpad
Processor base power
45 W
Processor boost frequency
4.9 GHz
Processor cache
24 MB
Processor cache type
Smart Cache
Processor cores
10
Processor family
Intel Core i7
Processor generation
13th gen Intel Core i7
Processor manufacturer
Intel
Processor model
i7-13620H
Processor threads
16
Product colour
Black
Product type
Laptop
Products per shipping (inner) case
1 pc(s)
Repairability index
6.7
RGB colour space
NTSC
Speaker power
2 W
SSD capacity
1 TB
SSD form factor
M.2
SSD interface
PCI Express 4.0
Storage media
SSD
Top Wi-Fi standard
Wi-Fi 6E (802.11ax)
Total SSDs capacity
1 TB
Total storage capacity
1 TB
Touchscreen
No
Trusted Platform Module (TPM)
Yes
USB 2.0 ports quantity
1
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
2
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
1
USB Power Delivery (USB PD)
Yes
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
Warranty period
2 year(s)
Weight
2.2 kg
Wi-Fi standards
Wi-Fi 6E (802.11ax), Wi-Fi 7 (802.11be)
Width
358.3 mm

Leaflet

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Price history over the last 6 months
GIGABYTE GAMING A16 CWHI3DEC94SH laptop Intel® Core™ i7 i7-13620H 40.6 cm (16 inch) WQXGA 16 GB DDR5-SDRAM 1 TB SSD NVIDIA GeForce RTX 5070 Wi-Fi 6E (802.11ax) Windows 11 Home Black
Current
R25,855
Lowest
R23,295
Highest
R30,323
Change 24H
+R432   +2%
Week
+R615   +2%
Month
+R529   +2%

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