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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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GIGABYTE AORUS MASTER 18 BYHC5DED65SP laptop Intel Core Ultra 9 275HX 45.7 cm (18 inch) WQXGA 32 GB DDR5-SDRAM 2 TB SSD NVIDIA GeForce RTX 5080 Wi-Fi 7 (802.11be) Windows 11 Pro German Black

GIGABYTE AORUS MASTER 18 BYHC5DED65SP laptop Intel Core Ultra 9 275HX 45.7 cm (18 inch) WQXGA 32 GB DDR5-SDRAM 2 TB SSD NVIDIA GeForce RTX 5080 Wi-Fi 7 (802.11be) Windows 11 Pro German Black
GIGABYTE AORUS MASTER 18 BYHC5DED65SP laptop Intel Core Ultra 9 275HX 45.7 cm (18 inch) WQXGA 32 GB DDR5-SDRAM 2 TB SSD NVIDIA GeForce RTX 5080 Wi-Fi 7 (802.11be) Windows 11 Pro German Black
GIGABYTE AORUS MASTER 18 BYHC5DED65SP laptop Intel Core Ultra 9 275HX 45.7 cm (18 inch) WQXGA 32 GB DDR5-SDRAM 2 TB SSD NVIDIA GeForce RTX 5080 Wi-Fi 7 (802.11be) Windows 11 Pro German Black
GIGABYTE AORUS MASTER 18 BYHC5DED65SP laptop Intel Core Ultra 9 275HX 45.7 cm (18 inch) WQXGA 32 GB DDR5-SDRAM 2 TB SSD NVIDIA GeForce RTX 5080 Wi-Fi 7 (802.11be) Windows 11 Pro German Black
GIGABYTE AORUS MASTER 18 BYHC5DED65SP laptop Intel Core Ultra 9 275HX 45.7 cm (18 inch) WQXGA 32 GB DDR5-SDRAM 2 TB SSD NVIDIA GeForce RTX 5080 Wi-Fi 7 (802.11be) Windows 11 Pro German Black
GIGABYTE AORUS MASTER 18 BYHC5DED65SP laptop Intel Core Ultra 9 275HX 45.7 cm (18 inch) WQXGA 32 GB DDR5-SDRAM 2 TB SSD NVIDIA GeForce RTX 5080 Wi-Fi 7 (802.11be) Windows 11 Pro German Black
GIGABYTE AORUS MASTER 18 BYHC5DED65SP laptop Intel Core Ultra 9 275HX 45.7 cm (18 inch) WQXGA 32 GB DDR5-SDRAM 2 TB SSD NVIDIA GeForce RTX 5080 Wi-Fi 7 (802.11be) Windows 11 Pro German Black
GIGABYTE AORUS MASTER 18 BYHC5DED65SP laptop Intel Core Ultra 9 275HX 45.7 cm (18 inch) WQXGA 32 GB DDR5-SDRAM 2 TB SSD NVIDIA GeForce RTX 5080 Wi-Fi 7 (802.11be) Windows 11 Pro German Black
GIGABYTE AORUS MASTER 18 BYHC5DED65SP laptop Intel Core Ultra 9 275HX 45.7 cm (18 inch) WQXGA 32 GB DDR5-SDRAM 2 TB SSD NVIDIA GeForce RTX 5080 Wi-Fi 7 (802.11be) Windows 11 Pro German Black
GIGABYTE AORUS MASTER 18 BYHC5DED65SP laptop Intel Core Ultra 9 275HX 45.7 cm (18 inch) WQXGA 32 GB DDR5-SDRAM 2 TB SSD NVIDIA GeForce RTX 5080 Wi-Fi 7 (802.11be) Windows 11 Pro German Black
GIGABYTE AORUS MASTER 18 BYHC5DED65SP laptop Intel Core Ultra 9 275HX 45.7 cm (18 inch) WQXGA 32 GB DDR5-SDRAM 2 TB SSD NVIDIA GeForce RTX 5080 Wi-Fi 7 (802.11be) Windows 11 Pro German Black
GIGABYTE AORUS MASTER 18 BYHC5DED65SP laptop Intel Core Ultra 9 275HX 45.7 cm (18 inch) WQXGA 32 GB DDR5-SDRAM 2 TB SSD NVIDIA GeForce RTX 5080 Wi-Fi 7 (802.11be) Windows 11 Pro German Black
GIGABYTE AORUS MASTER 18 BYHC5DED65SP laptop Intel Core Ultra 9 275HX 45.7 cm (18 inch) WQXGA 32 GB DDR5-SDRAM 2 TB SSD NVIDIA GeForce RTX 5080 Wi-Fi 7 (802.11be) Windows 11 Pro German Black
GIGABYTE AORUS MASTER 18 BYHC5DED65SP laptop Intel Core Ultra 9 275HX 45.7 cm (18 inch) WQXGA 32 GB DDR5-SDRAM 2 TB SSD NVIDIA GeForce RTX 5080 Wi-Fi 7 (802.11be) Windows 11 Pro German Black
GIGABYTE AORUS MASTER 18 BYHC5DED65SP laptop Intel Core Ultra 9 275HX 45.7 cm (18 inch) WQXGA 32 GB DDR5-SDRAM 2 TB SSD NVIDIA GeForce RTX 5080 Wi-Fi 7 (802.11be) Windows 11 Pro German Black
GIGABYTE AORUS MASTER 18 BYHC5DED65SP laptop Intel Core Ultra 9 275HX 45.7 cm (18 inch) WQXGA 32 GB DDR5-SDRAM 2 TB SSD NVIDIA GeForce RTX 5080 Wi-Fi 7 (802.11be) Windows 11 Pro German Black
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GIGABYTE AORUS MASTER 18 BYHC5DED65SP, Intel Core Ultra 9, 45.7 cm (18"), 2560 x 1600 pixels, 32 GB, 2 TB, Windows 11 Pro GIGABYTE AORUS MASTER 18 BYHC5DED65SP. Product type: Laptop, Form factor: Clamshell. Processor family: Intel Core Ultra 9, Processor model: 275HX. Display diagonal: 45.7 cm (18"... Read More
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Stock 5 Code 313465 Brand GIGABYTE Model AORUS MASTER 18 BYHC5DED65SP Warranty 2 Years

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Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
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GIGABYTE AORUS MASTER 18 BYHC5DED65SP, Intel Core Ultra 9, 45.7 cm (18"), 2560 x 1600 pixels, 32 GB, 2 TB, Windows 11 Pro

GIGABYTE AORUS MASTER 18 BYHC5DED65SP. Product type: Laptop, Form factor: Clamshell. Processor family: Intel Core Ultra 9, Processor model: 275HX. Display diagonal: 45.7 cm (18"), HD type: WQXGA, Display resolution: 2560 x 1600 pixels. Internal memory: 32 GB, Internal memory type: DDR5-SDRAM. Total storage capacity: 2 TB, Storage media: SSD. On-board graphics card model: Intel® Graphics, Discrete graphics card model: NVIDIA GeForce RTX 5080. Operating system installed: Windows 11 Pro. Product colour: Black

Key Highlights
  • Laptop Clamshell Black
  • Intel Core Ultra 9 275HX Processor cores: 24
  • 45.7 cm (18") WQXGA 2560 x 1600 pixels Mini LED 16:10
  • 32 GB DDR5-SDRAM 5600 MHz 2 x 16 GB
  • 2 TB SSD
  • NVIDIA GeForce RTX 5080 16 GB Intel® Graphics
  • Wi-Fi 7 (802.11be) Ethernet LAN 2500 Mbit/s Bluetooth 5.4
  • Lithium Polymer (LiPo) 99 Wh 400 W
  • Windows 11 Pro
Specifications
AC adapter frequency
50/60 Hz
AC adapter included
Yes
AC adapter input voltage
100 - 240 V
AC adapter power
400 W
AI software frameworks supported by NPU
DirectML, OpenVINO, Windows ML, ONNX RT, WebNN
Audio system
Dolby Atmos
Batteries included
Yes
Battery capacity
99 Wh
Battery technology
Lithium Polymer (LiPo)
Battery weight
338 g
Bluetooth
Yes
Bluetooth version
5.4
Built-in microphone
Yes
Colour gamut
100%
Colour name
5-degree Black
Combo headphone/mic port
Yes
Contrast ratio (typical)
1000000:1
Country of origin
Taiwan
Depth
287 mm
Discrete GPU manufacturer
NVIDIA
Discrete graphics card
Yes
Discrete graphics card memory
16 GB
Discrete graphics card model
NVIDIA GeForce RTX 5080
Discrete graphics memory type
GDDR7
Display brightness
1200 cd/m²
Display diagonal
45.7 cm (18")
Display resolution
2560 x 1600 pixels
Efficient cores
16
Efficient-core base frequency
2.1 GHz
Efficient-core Max Turbo Frequency
4.6 GHz
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Ethernet LAN data rates
2500 Mbit/s
Form factor
Clamshell
Front camera
Yes
Front camera HD type
Full HD
GPU performance up to
8 TOPs
HD type
WQXGA
Height (front)
2.53 cm
Height (rear)
3.09 cm
High Dynamic Range (HDR) supported
Yes
High Dynamic Range (HDR) technology
DisplayHDR 1000
Intel® Thunderbolt 4
Yes
Internal memory
32 GB
Internal memory type
DDR5-SDRAM
Introduction year
2025
Keyboard backlit
Yes
Keyboard backlit colour
RGB
Keyboard backlit zone
Per-key RGB
Keyboard language
German
Keyboard layout
QWERTZ
Maximum internal memory
128 GB
Maximum refresh rate
240 Hz
Maximum turbo power
160 W
Memory clock speed
5600 MHz
Memory form factor
SO-DIMM
Memory layout (slots x size)
2 x 16 GB
Memory slots
2
Mobile network connection
No
Native aspect ratio
16:10
Neural processor unit (NPU)
Intel AI Boost
NPU performance up to
13 TOPs
Number of batteries
1
Number of battery cells
4
Number of built-in speakers
2
Number of SSDs installed
2
Numeric keypad
Yes
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card family
Intel Graphics
On-board graphics card model
Intel Graphics
Operating system installed
Windows 11 Pro
Optical drive type
No
Original brand name
GIGABYTE
Package depth
480 mm
Package height
380 mm
Package weight
6.6 kg
Package width
115 mm
Panel type
Mini LED
Performance cores
8
Performance-core base frequency
2.7 GHz
Performance-core Max Turbo Frequency
5.4 GHz
Pointing device
Touchpad
Processor base power
55 W
Processor boost frequency
5.4 GHz
Processor cache
36 MB
Processor cores
24
Processor family
Intel Core Ultra 9
Processor generation
Intel Core Ultra (Series 2)
Processor manufacturer
Intel
Processor model
275HX
Processor threads
24
Product colour
Black
Product type
Laptop
Products per shipping (inner) case
1 pc(s)
RGB colour space
DCI-P3
Sparsity support
Yes
Speaker power
4 W
SSD capacity
1 TB
SSD form factor
M.2
SSD interface
PCI Express 4.0
Storage media
SSD
Thunderbolt 4 ports quantity
1
Top Wi-Fi standard
Wi-Fi 7 (802.11be)
Total processor performance up to
36 TOPs
Total SSDs capacity
2 TB
Total storage capacity
2 TB
Touchscreen
No
Trusted Platform Module (TPM)
Yes
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity
2
USB Power Delivery (USB PD)
Yes
Warranty period
2 year(s)
Weight
3.5 kg
Wi-Fi standards
Wi-Fi 7 (802.11be)
Width
400.8 mm
Windows Studio effects support
Yes

Manual

Open Manual

Leaflet

Open Leaflet
Price history over the last 6 months
GIGABYTE AORUS MASTER 18 BYHC5DED65SP laptop Intel Core Ultra 9 275HX 45.7 cm (18 inch) WQXGA 32 GB DDR5-SDRAM 2 TB SSD NVIDIA GeForce RTX 5080 Wi-Fi 7 (802.11be) Windows 11 Pro German Black
Current
R78,440
Lowest
R75,911
Highest
R79,992
Change 24H
+R1,480   +2%
Week
+R2,132   +3%
Month
+R1,774   +2%

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