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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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GIGABYTE AORUS FO27Q5P OLED QHD Gaming Monitor - 2560 x 1440, 500Hz, 0.03ms, KVM, 300 cd/m², FreeSync Premium Pro, DisplayHDR True Black 500, DisplayPort 2.1

GIGABYTE AORUS FO27Q5P OLED QHD Gaming Monitor - 2560 x 1440, 500Hz, 0.03ms, KVM, 300 cd/m², FreeSync Premium Pro, DisplayHDR True Black 500, DisplayPort 2.1
GIGABYTE AORUS FO27Q5P OLED QHD Gaming Monitor - 2560 x 1440, 500Hz, 0.03ms, KVM, 300 cd/m², FreeSync Premium Pro, DisplayHDR True Black 500, DisplayPort 2.1
GIGABYTE AORUS FO27Q5P OLED QHD Gaming Monitor - 2560 x 1440, 500Hz, 0.03ms, KVM, 300 cd/m², FreeSync Premium Pro, DisplayHDR True Black 500, DisplayPort 2.1
GIGABYTE AORUS FO27Q5P OLED QHD Gaming Monitor - 2560 x 1440, 500Hz, 0.03ms, KVM, 300 cd/m², FreeSync Premium Pro, DisplayHDR True Black 500, DisplayPort 2.1
GIGABYTE AORUS FO27Q5P OLED QHD Gaming Monitor - 2560 x 1440, 500Hz, 0.03ms, KVM, 300 cd/m², FreeSync Premium Pro, DisplayHDR True Black 500, DisplayPort 2.1
GIGABYTE AORUS FO27Q5P OLED QHD Gaming Monitor - 2560 x 1440, 500Hz, 0.03ms, KVM, 300 cd/m², FreeSync Premium Pro, DisplayHDR True Black 500, DisplayPort 2.1
GIGABYTE AORUS FO27Q5P OLED QHD Gaming Monitor - 2560 x 1440, 500Hz, 0.03ms, KVM, 300 cd/m², FreeSync Premium Pro, DisplayHDR True Black 500, DisplayPort 2.1
36 mo.
GIGABYTE AORUS FO27Q5P OLED QHD Gaming Monitor - 2560 x 1440, 500Hz, 0.03ms, KVM, 300 cd/m², FreeSync Premium Pro, DisplayHDR True Black 500, DisplayPort 2.1
GIGABYTE AORUS FO27Q5P OLED QHD Gaming Monitor - 2560 x 1440, 500Hz, 0.03ms, KVM, 300 cd/m², FreeSync Premium Pro, DisplayHDR True Black 500, DisplayPort 2.1
GIGABYTE AORUS FO27Q5P OLED QHD Gaming Monitor - 2560 x 1440, 500Hz, 0.03ms, KVM, 300 cd/m², FreeSync Premium Pro, DisplayHDR True Black 500, DisplayPort 2.1
GIGABYTE AORUS FO27Q5P OLED QHD Gaming Monitor - 2560 x 1440, 500Hz, 0.03ms, KVM, 300 cd/m², FreeSync Premium Pro, DisplayHDR True Black 500, DisplayPort 2.1
GIGABYTE AORUS FO27Q5P OLED QHD Gaming Monitor - 2560 x 1440, 500Hz, 0.03ms, KVM, 300 cd/m², FreeSync Premium Pro, DisplayHDR True Black 500, DisplayPort 2.1
GIGABYTE AORUS FO27Q5P OLED QHD Gaming Monitor - 2560 x 1440, 500Hz, 0.03ms, KVM, 300 cd/m², FreeSync Premium Pro, DisplayHDR True Black 500, DisplayPort 2.1
GIGABYTE AORUS FO27Q5P OLED QHD Gaming Monitor - 2560 x 1440, 500Hz, 0.03ms, KVM, 300 cd/m², FreeSync Premium Pro, DisplayHDR True Black 500, DisplayPort 2.1
0 reviews • Write a review
R19,817
+R48 Reward
The AORUS FO27Q5P OLED monitor offers stunning QHD visuals with 1.5M:1 contrast and 10-bit color. With 500Hz refresh rate, 0.03ms response time, AMD Freesync Pro technology, and G-SYNC compatibility, it ensures smooth gameplay. This monitor also includes AI OLED protection, tactical tools, ergonomi... Read More
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Stock 1 Code 32354 Brand GIGABYTE Model FO27Q5P EK Warranty 3 Years

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Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
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The AORUS FO27Q5P OLED monitor offers stunning QHD visuals with 1.5M:1 contrast and 10-bit color. With 500Hz refresh rate, 0.03ms response time, AMD Freesync Pro technology, and G-SYNC compatibility, it ensures smooth gameplay. This monitor also includes AI OLED protection, tactical tools, ergonomic design, cooling system, and built-in KVM for multi-device control, perfect for gaming enthusiasts.

GIGABYTE AORUS FO27Q5P OLED QHD Gaming Monitor - 2560 x 1440, 500Hz, 0.03ms, KVM, 300 cd/m², FreeSync Premium Pro, DisplayHDR True Black 500, DisplayPort 2.1. Display diagonal: 68.6 cm (27"), Display resolution: 2560 x 1440 pixels, HD type: Quad HD, Display technology: QD-OLED, Response time: 0.03 ms, Native aspect ratio: 16:9, Viewing angle, horizontal: 178°, Viewing angle, vertical: 178°. Built-in speaker(s). Built-in USB hub. VESA mounting, Height adjustment. Product colour: Black

Key Highlights
  • 27-inch OLED panel with 2560x1440 QHD Resolution
  • 500Hz refresh rate, 0.03ms response time
  • 10-bit display with 99% DCI-P3 color gamut
  • Ergonomic design: Height, tilt, swivel, and pivot adjustments
  • KVM cross-platform control
  • VESA DisplayHDR True Black 500, AMD FreeSync Premium Pro, ClearMR 21000
  • Supports 2K/ 500Hz via DP 2.1 (UHBR20)
  • 68.6 cm (27") QD-OLED OLED
  • Quad HD 2560 x 1440 pixels 16:9
  • 500 Hz 0.03 ms 300 cd/m²
  • NVIDIA G-SYNC AMD FreeSync Flicker-free technology
  • G 36 kWh
Specifications
AC input frequency
50/60 Hz
AC input voltage
100 - 250 V
Adjustable height (max)
13 cm
AMD FreeSync
Yes
AMD FreeSync type
FreeSync Premium Pro
Anti-glare screen
Yes
Built-in camera
No
Built-in KVM switch
Yes
Built-in speaker(s)
Yes
Built-in USB hub
Yes
Cable lock slot
Yes
Cable lock slot type
Kensington
Cables included
DisplayPort, HDMI, USB
Colour depth
10 bit
Colour gamut
99%
Colour gamut standard
DCI-P3
DC-in jack
Yes
DCI-P3 coverage
99%
Depth (with stand)
158.6 mm
Depth (without stand)
57.2 mm
Display brightness (typical)
300 cd/m²
Display diagonal
68.6 cm (27")
Display number of colours
1.07 billion colours
Display resolution
2560 x 1440 pixels
Display technology
QD-OLED
DisplayPort version
2.1
DisplayPorts quantity
1
DVI port
No
Energy consumption (HDR) per 1000 hours
42 kWh
Energy consumption (SDR) per 1000 hours
36 kWh
Energy efficiency class (HDR)
G
Energy efficiency class (SDR)
G
Energy efficiency scale
A to G
Flicker-free technology
Yes
Hardware calibration
Yes
HD type
Quad HD
HDMI
Yes
HDMI ports quantity
2
HDMI version
2.1
Headphone out
Yes
Height (with stand)
532.5 mm
Height (without stand)
356.4 mm
Height adjustment
Yes
High Dynamic Range (HDR) supported
Yes
High Dynamic Range (HDR) technology
DisplayHDR True Black 500
Low Blue Light technology
Yes
Market positioning
Gaming
Maximum refresh rate
500 Hz
Mini DisplayPorts quantity
1
Native aspect ratio
16:9
Number of speakers
2
Number of USB Type-B upstream ports quantity
1
Number of USB Type-C upstream ports quantity
1
NVIDIA G-SYNC
Yes
NVIDIA G-SYNC type
G-SYNC Compatible
Package depth
190 mm
Package height
560 mm
Package weight
11.3 kg
Package width
900 mm
Panel mounting interface
100 x 100 mm
Panel type
OLED
Pivot
Yes
Pivot angle
0 - 90°
Pixel pitch
0.2292 x 0.2292 mm
Power consumption (PowerSave)
0.3 W
Power consumption (standby)
0.5 W
Power supply type
External
Product colour
Black
Products per shipping (inner) case
1 pc(s)
Response time
0.03 ms
Response time measurement type
GTG (Gray to Gray)
RMS rated power
10 W
Screen shape
Flat
Swivel angle range
-20 - 20°
Swivelling
Yes
Tilt adjustment
Yes
Tilt angle range
-5 - 20°
Touchscreen
No
USB Power Delivery (USB PD)
Yes
USB Power Delivery up to
18 W
USB Type-A downstream ports quantity
2
USB Type-C DisplayPort Alternate Mode
Yes
USB upstream port type
USB Type-A, USB Type-C
VESA mounting
Yes
VGA (D-Sub) ports quantity
0
Viewable size, horizontal
59 cm
Viewable size, vertical
33.4 cm
Viewing angle, horizontal
178°
Viewing angle, vertical
178°
Warranty period
3 year(s)
Weight (with stand)
7.2 kg
Weight (without stand)
5 kg
Width (with stand)
610.3 mm
Width (without stand)
610.3 mm

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Price history over the last 6 months
GIGABYTE AORUS FO27Q5P OLED QHD Gaming Monitor - 2560 x 1440, 500Hz, 0.03ms, KVM, 300 cd/m², FreeSync Premium Pro, DisplayHDR True Black 500, DisplayPort 2.1
Current
R19,817
Lowest
R12,096
Highest
R23,558
Change 24H
-R361   -2%
Week
+R5,965   +43%
Month
+R5,881   +42%

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