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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Garmont 9.81 Onyx GTX Women's Hiking Shoes - Raven Black/Mock Orange, Size 38 EU

Garmont 9.81 Onyx GTX Women's Hiking Shoes - Raven Black/Mock Orange, Size 38 EU
Garmont 9.81 Onyx GTX Women's Hiking Shoes - Raven Black/Mock Orange, Size 38 EU
0 reviews • Write a review
R4,785
+R12 Reward
Experience unparalleled performance on the trail with the Garmont 9.81 Onyx GTX, a women's hiking shoe engineered for fast hiking and light trekking. Combining a breathable GORE-TEX Extended Comfort membrane with a rugged Vibram® Megagrip outsole, these low-cut shoes deliver waterproof protection, h... Read More
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Stock 9 Code 3105750 Brand GARMONT Model 724236 Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
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Experience unparalleled performance on the trail with the Garmont 9.81 Onyx GTX, a women's hiking shoe engineered for fast hiking and light trekking. Combining a breathable GORE-TEX Extended Comfort membrane with a rugged Vibram® Megagrip outsole, these low-cut shoes deliver waterproof protection, high breathability, and exceptional traction on varied terrain. The dual-density EVA midsole with GTF (Garmont Traction Frame) provides stability and shock absorption, while the OrthoLite® footbed ensures lasting comfort. Designed with Garmont's Anatomically Directed Design (ADD®) fit technology, the 9.81 Onyx GTX offers a precise, supportive fit for all-day adventures.

Advantages

Waterproof and breathable GORE-TEX membrane keeps feet dry without overheating. Vibram® Megagrip outsole provides superior grip on wet and dry surfaces. Lightweight construction with responsive cushioning reduces fatigue. Reinforced toe cap and heel stabilizer enhance durability and protection. Lace-up closure allows a customized, secure fit.

Suitable for

  • Fast hiking and light trekking on mixed terrain
  • Everyday outdoor walks and urban exploration
  • Women seeking a versatile, low-cut waterproof shoe

Key specifications

  • Product Type: Hiking Shoes
  • Gender: Women's
  • Membrane: GORE-TEX Extended Comfort
  • Outsole: Vibram® Megagrip
  • Midsole: Dual-density EVA, GTF
  • Upper Material: Mesh, Microfiber, TPU inserts
  • Footbed: OrthoLite®
  • Closure Type: Lace-up
  • Waterproofing: Yes
  • Breathability: High
  • Heel-to-Toe Drop: 8 mm
  • Fit Technology: Garmont ADD®
  • Intended Use: Fast Hiking, Light Trekking, Everyday
  • Color: Raven Black / Mock Orange
  • Size (EU): 38
  • Size (US Women's): 7
  • Size (UK Women's): 5
  • Shoe Type: Low-cut
  • Protection Features: Toe cap, Heel stabilizer

Recommendations

For optimal performance, pair with moisture-wicking socks. The Garmont 9.81 Onyx GTX is ideal for day hikes and fast-paced outdoor activities where lightweight agility and reliable weather protection are essential.

Specifications
Brand
Garmont
Category
Hiking Shoes
EAN
8056586341985
Model
9.81 Onyx GTX
MPN
724236
Product colour
Black
Product type
Hiking Shoes
Weight
0.5 kg
Price history over the last 6 months
Garmont 9.81 Onyx GTX Women's Hiking Shoes - Raven Black/Mock Orange, Size 38 EU
Current
R4,785
Lowest
R3,232
Highest
R4,785
Change 24H
+R1,304   +37%
Week
+R1,505   +46%
Month
+R1,483   +45%

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