G HP 5y Premium+ Onsite w/Telemetry/DMR/TRV/Peripherals Solution Notebook (U85CKE)

Downtime and hidden IT issues can cripple productivity and inflate support costs for businesses relying on HP notebooks. This 5-year Premium Plus Onsite service from HP solves that by combining proactive telemetry monitoring, dedicated DMR and TRV features, and comprehensive peripherals management into a single, high-level support solution. With onsite technician visits and remote diagnosis, your workforce stays up and running, while IT gains visibility and control over the entire device lifecycle.

Who is it for

Organizations that depend on HP notebooks for critical operations and need predictable, premium-level support with minimal disruption. It suits IT departments seeking proactive issue detection, streamlined device management, and a single point of accountability for hardware and peripherals over an extended period.

Main features

• 5-year service duration with Premium Plus service level
• Onsite support with technician visits for hardware issues
• Telemetry-based proactive monitoring and data collection to detect problems early
• DMR (Device Management and Reporting) feature included for enhanced asset control
• TRV (Targeted Repair Verification) feature included to ensure repair quality
• Peripherals management integrated into the solution for comprehensive coverage
• Remote and onsite problem diagnosis with parts and labor included
• Solution identifier U85CKE for easy reference

Specifications

• Service type: Extended warranty and support solution
• Service level: Premium Plus
• Service duration: 5 years
• Onsite support: Yes
• Telemetry feature: Included (proactive monitoring and data collection)
• DMR feature: Included
• TRV feature: Included
• Peripherals management: Included
• Covered product type: Notebooks
• Manufacturer support: HP
• Service delivery method: Onsite technician visit
• Problem diagnosis: Remote and onsite
• Parts and labor: Included
• Proactive monitoring: Yes (via telemetry)

Tips

Register your covered notebooks with HP immediately after purchase to activate telemetry and ensure seamless support. Keep the solution identifier (U85CKE) accessible for quick reference when contacting HP. For maximum benefit, integrate the peripherals management feature into your IT asset tracking system to maintain a complete inventory of supported devices.