G HP 4y Premium+ Onsite w/Telemetry/DMR/TRV Mobile Workstation (U86C5E)

Unexpected hardware failures on mobile workstations can halt critical projects, leading to lost productivity and revenue. This HP 4-Year Premium+ Onsite Service provides comprehensive support, combining rapid onsite repairs with proactive remote monitoring and management, ensuring your mobile workstation remains operational with minimal downtime.

Who is it for

Professionals and businesses relying on HP mobile workstations for demanding tasks such as CAD, 3D rendering, video editing, and data analysis. It is ideal for IT departments seeking to offload device management and ensure maximum uptime for their mobile workforce.

Main features

• 4-year coverage with Premium+ Onsite service level, including next business day onsite response.
• Telemetry for remote monitoring and diagnostics, enabling proactive issue detection.
• DMR (Device Management & Reporting) for streamlined device administration and insights.
• TRV (Technical Remote Verification) to validate repairs and system health remotely.
• 24x7 technical phone support and remote troubleshooting.
• Parts and labor included for covered repairs.
• Transferable if the covered device changes ownership.

Specifications

• Service type: Extended warranty & support
• Service duration: 4 years
• Service level: Premium+ Onsite
• Covered product category: Mobile workstations
• Onsite response time: Next business day
• Proactive monitoring: Yes
• Remote troubleshooting: Yes
• Technical phone support: 24x7
• Service activation: From hardware purchase date
• Transferability: Yes, with covered device

Tips

Register your service upon hardware purchase to activate coverage immediately. Keep a record of the service code (U86C5E) for quick reference. Ensure your workstation's telemetry features are enabled to benefit from proactive monitoring.