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Keep your HP Mobile Workstation running at peak performance with 4 full years of next-business-day onsite hardware support, including defective media retention for ultimate data security.

Overview

This HP Care Pack extends the standard manufacturer warranty to a total of 4 years, providing comprehensive hardware support for your HP Mobile Workstation and select connected peripherals. With a next-business-day response time, an HP authorized technician will be dispatched to your location to diagnose and repair or replace defective hardware, minimizing downtime and keeping your business productive.

What stands out

• 4-year service duration with onsite support, ensuring long-term protection for your mobile workstation investment.
• Next-business-day response: fast resolution of hardware issues during standard business hours.
• Defective Media Retention (DMR): you keep your failed storage media, ensuring sensitive data never leaves your control.
• Coverage for select HP peripherals connected to the workstation, such as docking stations, external drives, and monitors.
• Service provided by HP authorized technicians using genuine HP parts.

Technical details

• Service type: Onsite hardware support
• Service duration: 4 years
• Response time: Next business day (NBD)
• Covered product type: HP Mobile Workstations
• Peripheral coverage: Yes, for select HP peripherals connected to the workstation
• Defective Media Retention (DMR): Included
• Support method: Onsite technician
• Problem resolution: Hardware repair or replacement
• Data security feature: Customer retains defective storage media
• Activation method: Electronic / Online Registration
• Service availability: Standard business hours/days
• Warranty extension: Extends standard manufacturer warranty
• Target environment: Business, Professional
• Exclusions: Software issues, accidental damage (unless separate ADH plan), consumables
• Service provider: HP Authorized Service
• Product category: Extended Warranty / Care Pack

Our verdict

For businesses that rely on HP Mobile Workstations, this 4-year onsite support with DMR is a smart investment. It combines rapid hardware repair with a critical data security feature, ensuring your sensitive information stays protected even during a drive failure.