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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Fractal Design Define R5 Midi Tower Black

Fractal Design Define R5 Midi Tower Black
Fractal Design Define R5 Midi Tower Black
Fractal Design Define R5 Midi Tower Black
Fractal Design Define R5 Midi Tower Black
Fractal Design Define R5 Midi Tower Black
Fractal Design Define R5 Midi Tower Black
Fractal Design Define R5 Midi Tower Black
Fractal Design Define R5 Midi Tower Black
Fractal Design Define R5 Midi Tower Black
Fractal Design Define R5 Midi Tower Black
Fractal Design Define R5 Midi Tower Black
Fractal Design Define R5 Midi Tower Black
Fractal Design Define R5 Midi Tower Black
Fractal Design Define R5 Midi Tower Black
Fractal Design Define R5 Midi Tower Black
Fractal Design Define R5 Midi Tower Black
Fractal Design Define R5 Midi Tower Black
Fractal Design Define R5 Midi Tower Black
Fractal Design Define R5 Midi Tower Black
Fractal Design Define R5 Midi Tower Black
Fractal Design Define R5 Midi Tower Black
Fractal Design Define R5 Midi Tower Black
Fractal Design Define R5 Midi Tower Black
Fractal Design Define R5 Midi Tower Black
Fractal Design Define R5 Midi Tower Black
Fractal Design Define R5 Midi Tower Black
Fractal Design Define R5 Midi Tower Black
Fractal Design Define R5 Midi Tower Black
Fractal Design Define R5 Midi Tower Black
Fractal Design Define R5 Midi Tower Black
Fractal Design Define R5 Midi Tower Black
Fractal Design Define R5 Midi Tower Black
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R6,431
+R9 Reward
The Fractal Design Define R5 Midi Tower in black is a premium PC case engineered for silent operation and flexible internal configuration. Its minimalist, sound-dampened design supports a wide range of components while maintaining a clean, professional aesthetic. Key features Midi Tower form facto... Read More
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Stock 8 Code 24979 Brand FRACTAL DESIGN Model FD-CA-DEF-R5-BK Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival
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Computer case Fractal Design FD-C-NOR1X-04 Midi Tower White
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FRACTAL DESIGN Meshify 2 Compact Black Tg Light Tint
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GENESIS Irid 505 ARGB Midi Tower White
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The Fractal Design Define R5 Midi Tower in black is a premium PC case engineered for silent operation and flexible internal configuration. Its minimalist, sound-dampened design supports a wide range of components while maintaining a clean, professional aesthetic.

Key features

  • Midi Tower form factor with support for ATX, Micro-ATX, and Mini-ITX motherboards
  • 8 internal 3.5" drive bays and 2 dedicated 2.5" bays for ample storage expansion
  • 2 external 5.25" bays for optical drives or additional accessories
  • Pre-installed 140 mm front and rear Fractal Design Dynamic GP14 fans for quiet, effective airflow
  • Supports up to 180 mm CPU cooler height and multiple fan configurations (front, rear, top, bottom, side) for 120/140 mm fans
  • 7 expansion slots for multi-GPU setups or additional cards
  • Black finish with no side window, emphasizing noise insulation and understated appearance
Specifications
Audio input
Yes
Audio output
Yes
Bottom fans diameters supported
120,140
Brand
Fractal Design
Built-in speaker(s)
No
Category
Computer Cases Chassis
Colour of product
Black
Depth
52.1
EAN
7350041082583
Embeeded battery
No
Form factor
ATX
Front fans diameters supported
120,140
Front fans installed
1x 140 mm
Gross depth (mm)
540
Gross height (mm)
615
Gross weight
12.5
Gross width (mm)
327
Height
45.1
LED indicators
Yes
Material
Plastic
Maximum bottom fans
2
Maximum CPU cooler height
18
Maximum front fans
2
Maximum graphics card length
31
Maximum PSU length
30
Maximum rear fans
1
Maximum side fans
1
Maximum top fans
3
Model
FD-CA-DEF-R5-BK
MPN
FD-CA-DEF-R5-BK
Net weight
11.086
Number of 2.5" bays
2
Number of 3.5" bays
8
Number of 5.25" bays
2
Number of expansion slots
7
Number of internal 3.5" bays
8
Number of internal 5.25" bays
2
Package depth
54
Package height
61.5
Package weight
12.8
Package width
32.7
Packing quantity
1.00
Palette Qty
10
Paper/Pasteboard
1387.00
Plastic (No PET)
27.00
Power supply included
No
Power supply location
Bottom
Producer
Fractal Design
Producer product name
Define R5
Product colour
Black
Product type
Ssd
Rear fans diameters supported
120,140
Rear fans installed
1x 140 mm
Side fans diameters supported
120,140
Side window
No
Size
140 mm
Supported hard disk drive sizes
2.5,3.5
Supported motherboard form factors
ATX, Micro-ATX, Mini
Tare weight (kg)
1.414
Top fans diameters supported
120,140
Type
PC
USB 2.0 ports quantity
2
USB 3.0 (3.1 Gen 1) Type-A ports quantity
2
Volume (m3)
0.1085967
Warranty
24
WEEE tax
No
Weight
11.2
Width
23.2
Price history over the last 6 months
Fractal Design Define R5 Midi Tower Black
Current
R6,431
Lowest
R2,394
Highest
R6,917
Change 24H
+R3,860   +150%
Week
+R3,862   +150%
Month
+R4,017   +166%

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