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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Fjällräven Skule 20 Backpack Basalt

Fjällräven Skule 20 Backpack Basalt
Fjällräven Skule 20 Backpack Basalt
0 reviews • Write a review
R3,655
The Fjällräven Skule 20 is a versatile 20-liter backpack designed for everyday use, outdoor adventures, and travel. Made from durable, recycled polyester with a ventilated back panel and padded shoulder straps, it offers comfort and functionality. The main compartment features a padded laptop sleeve... Read More
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Stock Out Of StockNo Stock Code 2845574 Brand FJÄLLRÄVEN Model F23349-50 Warranty 2 Years

Shipping & Returns

The Fjällräven Skule 20 is a versatile 20-liter backpack designed for everyday use, outdoor adventures, and travel. Made from durable, recycled polyester with a ventilated back panel and padded shoulder straps, it offers comfort and functionality. The main compartment features a padded laptop sleeve for up to 13-inch laptops, while multiple pockets keep your gear organized. Side pockets hold water bottles, and a removable hip belt and sternum strap provide extra stability. This backpack is PFC-free and made with recycled materials, reflecting Fjällräven's commitment to sustainability.

Advantages

Eco-friendly construction using 100% recycled polyester, comfortable air mesh back panel, padded laptop compartment, and multiple organizational pockets make this backpack ideal for daily commutes, hiking, or travel.

Suitable for

  • Everyday use, school, or work
  • Day hikes and outdoor activities
  • Travel and weekend trips

Key specifications

  • Volume: 20 L
  • Material: 100% Recycled Polyester 600D (main and bottom), 100% Recycled Polyester 150D (lining)
  • Laptop compartment: Fits up to 13 inches (30x22 cm)
  • Closure: Zipper
  • Back panel: Air mesh with ventilation
  • Shoulder straps: Padded and adjustable
  • Chest strap: Adjustable sternum strap
  • Hip belt: Removable webbing
  • Pockets: Main compartment, front pocket, two side pockets, internal sleeve
  • Hydration system compatible: Yes
  • Rain cover included: No
  • Weight: Approx. 0.5 kg
  • Dimensions: 44 x 28 x 18 cm

Recommendations

For optimal organization, use packing cubes or pouches. The backpack is not waterproof; consider a rain cover for wet conditions.

Specifications
Backpack type
Daypack
Brand
Fjällräven
Carrying handle(s)
Yes
Category
Backpacks
Closure type
Zipper
Colour name
Basalt
EAN
7323451110313
Exterior pockets
Front pocket, side pockets
Interior pockets
Internal sleeve
Made with recycled materials
Yes
Material
100% Recycled Polyester 600D
Maximum screen size
13 inches
Minimum screen size
13 inches
Model
Skule 20
MPN
F23349-50
Notebook compartment
Yes
Product main colour
Grey
Recommended gender
Unisex
Shoulder strap
Yes
Sternum strap
Yes
Style
Casual
Tablet compartment
No
Total amount of recycled materials used for making
100%
Volume
20 L
Waterproof
No
Weight
0.65 kg
Zipper pocket(s)
No
Price history over the last 6 months
Fjällräven Skule 20 Backpack Basalt
Current
R3,655
Lowest
R2,392
Highest
R3,655
Change 24H
+R1,235   +51%
Week
+R1,239   +51%
Month
+R1,178   +48%

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