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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Fjallraven Kanken Laptop 13" Backpack, Black

Fjallraven Kanken Laptop 13" Backpack, Black
Fjallraven Kanken Laptop 13" Backpack, Black
Fjallraven Kanken Laptop 13" Backpack, Black
Fjallraven Kanken Laptop 13" Backpack, Black
Fjallraven Kanken Laptop 13" Backpack, Black
Fjallraven Kanken Laptop 13" Backpack, Black
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R2,973
The Fjällräven Kånken Laptop 13" backpack in black is a special version with a separate padded compartment for a 13-inch laptop. It is suitable for everyday use, school, work, and short trips. The backpack features four pockets: two open side pockets, a zippered front pocket, a zippered main compart... Read More
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Stock Out Of StockNo Stock Code 2373632 Brand FJÄLLRÄVEN Model 0006296400004832 Warranty 2 Years

Shipping & Returns

The Fjällräven Kånken Laptop 13" backpack in black is a special version with a separate padded compartment for a 13-inch laptop. It is suitable for everyday use, school, work, and short trips. The backpack features four pockets: two open side pockets, a zippered front pocket, a zippered main compartment, and a separate zippered padded laptop compartment. A sitting pad made of durable G-1000 HeavyDuty S fabric is included in the main compartment and is removable for use when you want to rest. The backpack has lightly padded shoulder straps and textile handles. A Fjällräven label for writing your name and contact details is located in the main compartment. The back, base, pockets, and lining are made of durable G-1000 HeavyDuty S fabric, consisting of 65% recycled polyester and 35% organic cotton.

Key features

  • Separate padded 13-inch laptop compartment
  • Four pockets: two open side pockets, zippered front pocket, zippered main compartment, and separate zippered padded laptop compartment
  • Removable sitting pad made of G-1000 HeavyDuty S fabric
  • Lightly padded shoulder straps and textile handles
  • Fjällräven label for name and contact details in the main compartment
  • Back, base, pockets, and lining made of durable G-1000 HeavyDuty S fabric (65% recycled polyester, 35% organic cotton)

Specifications

  • Brand: Fjällräven
  • MPN: F23523-550
  • Product colour: Black
  • Laptop compartment size: 13 inches
Key Highlights
  • Commuting with a 13-inch laptop
  • Daily urban use and short trips
  • Students who need compact laptop storage
  • Anyone seeking a lightweight, low-profile rucksack
  • Type: Rucksack
  • Capacity: 13 L
  • Dimensions (W×D×H): 250 × 160 × 350 mm
  • Materials: Vinylon F (vinylal), polyamide, polypropylene
  • Number of main compartments: 1 with padded 13" laptop sleeve
  • Pockets: front zippered pocket, internal zippered pocket, two side pockets
  • Carrying: padded shoulder straps and top carrying handles
  • Closure: zipper
  • Check that your laptop size does not exceed 13 inches
  • Consider the 13 L capacity for daily essentials only
  • Vinylon F offers dirt and light moisture resistance but is not fully waterproof
  • Care instructions: do not bleach, do not tumble dry, do not iron
Specifications
Brand
Fjällräven
Category
Backpacks
EAN
7323450785680
Model
F23523-550
MPN
F23523-550
Product colour
Black
Price history over the last 6 months
Fjallraven Kanken Laptop 13" Backpack, Black
Current
R2,973
Lowest
R2,190
Highest
R3,109
Change 24H
+R742   +33%
Week
+R746   +34%
Month
+R164   +6%

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