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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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FABER-CASTELL Black Edition Neon+Pastel Colour Pencils - Set of 12, Super Soft Lead, Triangular Ergonomic Barrel, Metal Tin

FABER-CASTELL Black Edition Neon+Pastel Colour Pencils - Set of 12, Super Soft Lead, Triangular Ergonomic Barrel, Metal Tin
FABER-CASTELL Black Edition Neon+Pastel Colour Pencils - Set of 12, Super Soft Lead, Triangular Ergonomic Barrel, Metal Tin
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R346
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Super soft 3.3 mm lead delivers intense, smooth colour laydown with high break resistance thanks to SV bonding. This set of 12 FABER-CASTELL Black Edition colour pencils combines vivid neon and soft pastel shades in a sleek black triangular barrel for exceptional grip and control.OverviewThe FABER-C... Read More
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Stock 5 Code 3328782 Brand FABER-CASTELL Model 116410 Warranty 2 Years

Shipping & Returns

Estimated delivery Friday, October 9
You will be kept updated through our detailed tracking system
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Super soft 3.3 mm lead delivers intense, smooth colour laydown with high break resistance thanks to SV bonding. This set of 12 FABER-CASTELL Black Edition colour pencils combines vivid neon and soft pastel shades in a sleek black triangular barrel for exceptional grip and control.

Overview

The FABER-CASTELL Black Edition Neon+Pastel set is a curated collection of 12 colour pencils featuring a mix of luminous neon and gentle pastel hues. Each pencil is crafted with a super soft lead that glides effortlessly across paper, producing rich, vibrant colour with minimal effort. The triangular barrel is ergonomically designed for comfortable, fatigue-free drawing and colouring, making it ideal for artists, students, and hobbyists of all ages.

What stands out

  • Super soft 3.3 mm lead for exceptionally smooth and intense colour application
  • High break resistance due to SV (special bonding) technology
  • Triangular ergonomic barrel prevents rolling and provides a secure, comfortable grip
  • Stylish black barrel with a premium matte finish, part of the Black Edition series
  • Combination of neon and pastel colours for versatile creative projects
  • Non-toxic and safe for users aged 3 years and above
  • Packaged in a durable metal tin for storage and portability

Technical details

  • Number of pencils: 12
  • Colour range: Neon and pastel
  • Lead diameter: 3.3 mm
  • Lead type: Super soft
  • Barrel shape: Triangular
  • Barrel material: Wood from certified sustainable sources
  • Break resistance: High (SV bonding)
  • Colour intensity: High
  • Non-toxic: Yes
  • Packaging: Metal tin
  • Product series: Black Edition
  • Recommended age: 3+ years

Our verdict

With its super soft lead, ergonomic triangular design, and striking black aesthetic, the FABER-CASTELL Black Edition Neon+Pastel set is a top choice for anyone seeking professional-quality colour pencils. The blend of neon and pastel shades offers endless creative possibilities, while the durable metal tin keeps your pencils organized and protected.

Specifications
Brand
FABER-CASTELL
Category
Colour Pencil
EAN
4005401164104
Material
Wood
Model
116410
MPN
116410
Producer product name
Black Edition Neon+Pastel - Farbstift - ausgewählte leuchtende Farben (Packung mit 12)
Product type
Colour Pencil Set
Weight
0.16 kg
Price history over the last 6 months
FABER-CASTELL Black Edition Neon+Pastel Colour Pencils - Set of 12, Super Soft Lead, Triangular Ergonomic Barrel, Metal Tin
Current
R346
Lowest
R327
Highest
R346
Change 24H
+R18   +5%
Week
+R20   +6%
Month
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