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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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EURA VDP-99C5 Video Intercom, 7-inch Touchscreen, WiFi, RFID, Tuya, White

EURA VDP-99C5 Video Intercom, 7-inch Touchscreen, WiFi, RFID, Tuya, White
EURA VDP-99C5 Video Intercom, 7-inch Touchscreen, WiFi, RFID, Tuya, White
EURA VDP-99C5 Video Intercom, 7-inch Touchscreen, WiFi, RFID, Tuya, White
EURA VDP-99C5 Video Intercom, 7-inch Touchscreen, WiFi, RFID, Tuya, White
EURA VDP-99C5 Video Intercom, 7-inch Touchscreen, WiFi, RFID, Tuya, White
EURA VDP-99C5 Video Intercom, 7-inch Touchscreen, WiFi, RFID, Tuya, White
0 reviews • Write a review
R6,252
+R23 Reward
The EURA VDP-99C5 is a modern video intercom system designed for residential and small commercial use. It combines a 7-inch color TFT-LCD touchscreen monitor with a weatherproof outdoor panel, offering WiFi connectivity, RFID access control, and full integration with the Tuya Smart / Smart Life app.... Read More
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Stock 2 Code 2995876 Brand EURA Model 29922 Warranty 2 Years

Shipping & Returns

Estimated delivery Wednesday, September 30
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival

The EURA VDP-99C5 is a modern video intercom system designed for residential and small commercial use. It combines a 7-inch color TFT-LCD touchscreen monitor with a weatherproof outdoor panel, offering WiFi connectivity, RFID access control, and full integration with the Tuya Smart / Smart Life app. This system allows you to see, hear, and speak to visitors from anywhere, and control door/gate release remotely.

Advantages

Easy to install with a standard 4-wire connection between the indoor monitor and outdoor panel. The built-in RFID reader supports up to 1000 key fobs or cards, providing convenient keyless entry. With Tuya app integration, you can receive motion-triggered alerts, view live video, and unlock the door from your smartphone. The 720p HD camera with infrared night vision ensures clear images day and night.

Suitable for

  • Houses and apartments requiring a secure entry system
  • Small offices or gated communities
  • Users who want remote access control via smartphone
  • Properties needing RFID keyless entry for family or staff

Key specifications

  • Display: 7-inch color TFT-LCD, 800x480 pixels, touchscreen
  • Camera: 720p HD (1000 TVL), 110° horizontal viewing angle, infrared night vision
  • Connectivity: Wi-Fi 2.4 GHz (802.11 b/g/n), Tuya Smart / Smart Life app
  • RFID: Built-in reader in outdoor panel, capacity up to 1000 fobs/cards
  • Door control: Relay output for electric lock/gate release
  • Storage: MicroSD card slot (up to 128GB, not included)
  • Wiring: 4-wire between monitor and outdoor panel
  • Power: DC 12V / 1A (adapter included)
  • Outdoor panel rating: IP44
  • Motion detection: Yes
  • Two-way audio: Yes
  • Max. monitors supported: 2
  • Max. outdoor panels supported: 2

Recommendations

For optimal performance, use a stable 2.4 GHz WiFi network. The system supports up to two monitors and two outdoor panels, allowing expansion for multi-entry or multi-room setups. Ensure the outdoor panel is installed in a sheltered location to maintain its IP44 rating.

Specifications
Brand
EURA
Cables included
AC adapter, mounting screws, user manual
Category
General Intercom Systems
Colour name
White
Display diagonal
7 inch
Display resolution
800 x 480 pixels
Display technology
TFT-LCD
EAN
5905548277578
Manual
Yes
Market positioning
Residential
Model
VDP-99C5
MPN
29922
Native aspect ratio
16:9
Product colour
White
Screen shape
Flat
Weight
1.8 kg
Wi-Fi
Yes
Price history over the last 6 months
EURA VDP-99C5 Video Intercom, 7-inch Touchscreen, WiFi, RFID, Tuya, White
Current
R6,252
Lowest
R6,153
Highest
R6,436
Change 24H
+R23   +0%
Week
-R176   -3%
Month
+R12   +0%

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