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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Epson WorkForce DS-32000 Sheet-fed scanner 600 x 600 DPI A3 White

Epson WorkForce DS-32000 Sheet-fed scanner 600 x 600 DPI A3 White
Epson WorkForce DS-32000 Sheet-fed scanner 600 x 600 DPI A3 White
Epson WorkForce DS-32000 Sheet-fed scanner 600 x 600 DPI A3 White
Epson WorkForce DS-32000 Sheet-fed scanner 600 x 600 DPI A3 White
Epson WorkForce DS-32000 Sheet-fed scanner 600 x 600 DPI A3 White
Epson WorkForce DS-32000 Sheet-fed scanner 600 x 600 DPI A3 White
Epson WorkForce DS-32000 Sheet-fed scanner 600 x 600 DPI A3 White
Epson WorkForce DS-32000 Sheet-fed scanner 600 x 600 DPI A3 White
Epson WorkForce DS-32000 Sheet-fed scanner 600 x 600 DPI A3 White
Epson WorkForce DS-32000 Sheet-fed scanner 600 x 600 DPI A3 White
Epson WorkForce DS-32000 Sheet-fed scanner 600 x 600 DPI A3 White
Epson WorkForce DS-32000 Sheet-fed scanner 600 x 600 DPI A3 White
Epson WorkForce DS-32000 Sheet-fed scanner 600 x 600 DPI A3 White
Epson WorkForce DS-32000 Sheet-fed scanner 600 x 600 DPI A3 White
Epson WorkForce DS-32000 Sheet-fed scanner 600 x 600 DPI A3 White
Epson WorkForce DS-32000 Sheet-fed scanner 600 x 600 DPI A3 White
Epson WorkForce DS-32000 Sheet-fed scanner 600 x 600 DPI A3 White
Epson WorkForce DS-32000 Sheet-fed scanner 600 x 600 DPI A3 White
Epson WorkForce DS-32000 Sheet-fed scanner 600 x 600 DPI A3 White
Epson WorkForce DS-32000 Sheet-fed scanner 600 x 600 DPI A3 White
Epson WorkForce DS-32000 Sheet-fed scanner 600 x 600 DPI A3 White
Epson WorkForce DS-32000 Sheet-fed scanner 600 x 600 DPI A3 White
Epson WorkForce DS-32000 Sheet-fed scanner 600 x 600 DPI A3 White
Epson WorkForce DS-32000 Sheet-fed scanner 600 x 600 DPI A3 White
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R86,736
Fast A3 sheetfed scannerInnovative, 90ppm, heavy-duty A3 document scanner with the flexibility and performance to meet a variety of scanning environments.Transform your scanning environment with the DS-32000 – a high-performance 90ppm scanner that adjusts to your requirements. Using advanced technol... Read More
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Stock Out Of Stock Code 1728293 Brand EPSON Model B11B255401 Warranty 2 Years

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Fast A3 sheetfed scanner
Innovative, 90ppm, heavy-duty A3 document scanner with the flexibility and performance to meet a variety of scanning environments.

Transform your scanning environment with the DS-32000 – a high-performance 90ppm scanner that adjusts to your requirements. Using advanced technology and with versatile media handling, you can confidently scan up to 40,000 pages a day.

Thanks to Epson's new Complex Production Architecture, the DS-32000 has been engineered to the highest standards to meet the demands of busy office environments.

High in capacity and with a robust design, the Automatic Document Feeder (ADF) has the ability to scan the widest range of media in its class. Scan passports, passbooks, ID cards and large-format documents.

The DS-32000 features a unique adjustable chassis design - Normal, Horizontal and Compact - allowing customers to choose the best physical position for their scanning needs. When in the compact position, the unit folds for easy storage.

Put users in control with a 2.7" backlit touchscreen that can display pre-defined scan jobs and highlights machine cleaning and maintenance requirements with easy-to-follow, step-by-step instructions.

The inbuilt advanced paper-protection sensors also prevent documents from being damaged and ultra-sonic sensors ensure all documents are scanned, maintaining data integrity.

The DS-32000 comes with Document Capture Pro 3.0 software with inbuilt OCR functionality supporting crisp, clear images. A wide range of drivers, including TWAIN, ISIS, WIA, SANE, and ICA, allow for easy integration into most document management systems.

For added flexibility and convenience, the optional A4 (DS-5500) and A3 (DS-50000) flatbed scanners enable scanning of books, bound, and other media.

Epson WorkForce DS-32000. Maximum scan size: 304.8 x 5588 mm, Optical scanning resolution: 600 x 600 DPI, Input colour depth: 30 bit. Scanner type: Sheet-fed scanner, Product colour: White, Display: LCD. Sensor type: CIS, Daily duty cycle (max): 40000 pages, Light source: ReadyScan LED. Auto document feeder (ADF) input capacity: 120 sheets. Maximum ISO A-series paper size: A3, Scanning media types supported: Plain paper, Envelopes, Post Card(JPN), Business Card, Plastic Card, ISO A-series sizes (A0...A9): A3, A4, A5, A6, A7, A8

Key Highlights
  • High-volume scanning: 90ppm/180ipm & 40,000 daily duty cycles
  • Adjustable chassis design: Normal, Horizontal and Compact options to suit your space
  • Media versatility: Scan passports and bound media up to 6mm in thickness
  • Control and security: Advanced paper handing with paper-protection sensors
  • A4 and A3 flatbed options: Scan books and bound media with optional flatbed scanners
  • Scanner type: Sheet-fed scanner 600 x 600 DPI
  • Colour scanning Duplex scanning
  • LCD Built-in display
  • A3 Scanning media types supported: Plain paper, Envelopes, Post Card(JPN), Business Card, Plastic Card
  • Maximum scan size: 304.8 x 5588 mm Sensor type: CIS
  • USB port
  • Power supply type: AC 20 W
  • Scanning noise level: 53 dB Sound pressure level (max): 53 dB
Specifications
AC adapter included
Yes
ADF scan speed (b/w, A4)
90 ppm
ADF scan speed (colour, A4)
90 ppm
Auto document feeder (ADF) input capacity
120 sheets
Auto Document Feeder (ADF) media weight
20 - 413 g/m²
Built-in display
Yes
Bundled software
Epson Document Capture (Mac only), Epson Document Capture Pro (Windows only), Epson Scan 2
Cables included
USB
Colour display
Yes
Colour scanning
Yes
Compatible operating systems
Mac OS 10.6+, Windows 10, Windows 7, Windows 8, Windows 8.1, Windows Server 2003, Windows Server 2008 (32/64 Bit), Windows Server 2012 R2, Windows Server 2016, Windows Vista, Windows XP SP3
Country of origin
Indonesia
Daily duty cycle (max)
40000 pages
Depth
167 mm
Display
LCD
Display diagonal
6.86 cm (2.7")
Duplex scanning
Yes
Harmonized System (HS) code
84716070
Height
245 mm
Image formats supported
BMP, JPEG, TIFF, PNG
Image quality improvement
Dust removal, Grain reduction, Unsharp mask, Noise reduction
Input colour depth
30 bit
Input greyscale depth
10 bit
Input voltage
100 - 240 V
ISO A-series sizes (A0...A9)
A3, A4, A5, A6, A7, A8
ISO B-series sizes (B0...B9)
B4, B5, B6
ISO C-series sizes (C0...C9)
C4, C5, C6
Legal
Yes
Light source
ReadyScan LED
Mac operating systems supported
Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Manual
Yes
Maximum ISO A-series paper size
A3
Maximum scan area (ADF)
304.8 x 5588 mm
Maximum scan size
304.8 x 5588 mm
Minimum scan area (ADF)
50.8 x 69 mm
Operating relative humidity (H-H)
15 - 80%
Operating temperature (T-T)
5 - 35 °C
Optical scanning resolution
600 x 600 DPI
Output colour depth
24 bit
Output greyscale depth
8 bit
Output monochrome depth
24 bit
Output resolutions
600 dpi
Package depth
460 mm
Package height
355 mm
Package weight
8.44 kg
Package width
270 mm
Pallet gross weight
0 g
Pallet weight (UK)
0 g
Paper tray media weight
20 - 413 g/m²
Power consumption (off)
0.1 W
Power consumption (sleep)
1.4 W
Power consumption (standby)
11 W
Power consumption (typical)
20 W
Power supply type
AC
Product colour
White
Products per pallet
30 pc(s)
Products per pallet (UK)
45 pc(s)
Quantity per pack
1 pc(s)
Scan drivers
TWAIN, WIA, ISIS, SANE, ICA
Scan file formats
JPEG, PDF, TIFF
Scan to
E-mail, Software, Print, Network folder, USB, PC
Scanner type
Sheet-fed scanner
Scanning media types supported
Plain paper, Envelopes, Post Card(JPN), Business Card, Plastic Card
Scanning noise level
53 dB
Sensor type
CIS
Server operating systems supported
Windows Server 2003, Windows Server 2008, Windows Server 2008 x64, Windows Server 2012 R2, Windows Server 2016
Sleep mode
Yes
Sound pressure level (max)
53 dB
Standard interfaces
USB, USB 3.2 Gen 1 (3.1 Gen 1)
Storage relative humidity (H-H)
15 - 85%
Storage temperature (T-T)
60 - 25 °C
Touchscreen
Yes
Ultrasonic double sheet detection
Yes
Ultrasonic sensor
Yes
USB port
Yes
USB version
3.2 Gen 1 (3.1 Gen 1)
Weight
6.9 kg
Width
371 mm
Windows operating systems supported
Windows 10, Windows 7, Windows 8, Windows 8.1, Windows Vista, Windows XP

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Price history over the last 6 months
Epson WorkForce DS-32000 Sheet-fed scanner 600 x 600 DPI A3 White
Current
R86,736
Lowest
R84,206
Highest
R86,736
Change 24H
+R2,231   +3%
Week
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Month
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