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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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Epson Premium Luster Photo Paper, 20 inch x 30,5 m, 260g/m²

Epson Premium Luster Photo Paper, 20 inch x 30,5 m, 260g/m²
Epson Premium Luster Photo Paper, 20 inch x 30,5 m, 260g/m²
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R3,583
Our Premium Luster Photo Paper is great for digital printmakers and is suitable for use with all of Epson’s inks. It delivers highly saturated prints by offering maximum ink coverage and a high D-Max for true photographic reproductions. Its 10-mil RC base gives prints a photographic feel and and the... Read More
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Stock Out Of StockNo Stock Code 2389443 Brand EPSON Model C13S042080 Warranty 2 Years

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Epson Matte Paper Heavy Weight, DIN A3+, 167g/m², 50 Sheets, Inkjet printing, A3+ (330x483 mm), Matt, 50 sheets, 167 g/m², White
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Epson Matte Paper Heavy Weight, DIN A3+, 167g/m², 50 Sheets, Inkjet printing, A3+ (330x483 mm), Matt, 50 sheets, 167 g/m², White
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Epson Premium Luster Photo Paper, 16 inch x 30,5 m, 260g/m²
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Epson Premium Luster Photo Paper, 16 inch x 30,5 m, 260g/m²
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Ex Tax:R3,609
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Kodak ZINK Paper 2x3 - wkłady do aparatu Kodak Printomatic - 20 zdjęć
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Canon MP-101 Matte Photo Paper A3 - 40 Sheets, 170 g/m², A3 (297 x 420 mm), 40 sheets
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Epson Premium Luster Photo Paper, 44 inch x 30,5 m, 260g/m²
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Epson Premium Luster Photo Paper, 44 inch x 30,5 m, 260g/m²
R6,210
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Photo Paper High-gloss Colorway PGD220050A4 A4
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Photo Paper High-gloss Colorway PGD220050A4 A4
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Canon FA-RG1 Premium Fine Art Rough Paper, A4, 25 sheets
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Canon FA-RG1 Premium Fine Art Rough Paper, A4, 25 sheets
R1,120
Ex Tax:R974
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Our Premium Luster Photo Paper is great for digital printmakers and is suitable for use with all of Epson’s inks. It delivers highly saturated prints by offering maximum ink coverage and a high D-Max for true photographic reproductions. Its 10-mil RC base gives prints a photographic feel and and the luster surface reproduces the finish that has been traditionally favoured by professional photographers. Like all of Epson's innovative media, this paper is engineered to give you the highest resolution and colour saturation possible.

Epson Premium Luster Photo Paper, 20" x 30,5 m, 260g/m². Finish type: Lustre, Media weight: 260 g/m², Compatible products: - SureColor SC-T7200D-PS - SureColor SC-T7200D - SureColor SC-T7200-PS - SureColor SC-T7200 -.... Roll width: 50.8 cm, Roll length: 30.5 m. Quantity per pack: 1 pc(s), Package width: 170 mm, Package depth: 590 mm. Pallet width (UK): 100 cm, Pallet length (UK): 120 cm, Pallet height (UK): 102 cm. Country of origin: Japan

Specifications
Compatible products
- SureColor SC-T7200D-PS - SureColor SC-T7200D - SureColor SC-T7200-PS - SureColor SC-T7200 - SureColor SC-T5200D-PS - SureColor SC-T5200D - SureColor SC-T5200-PS - SureColor SC-T5200 PS MFP - SureColor SC-T5200 MFP HDD - SureColor SC-T5200 - SureColor SC-T3200-PS - SureColor SC-T3200 - SureColor SC-T3000 - SureColor SC-P9000V - SureColor SC-P9000 Violet Spectro - SureColor SC-P9000 - SureColor SC-P9000 STD Spectro - SureColor SC-P9000 STD - SureColor SC-P8000 - SureColor SC-P8000 STD Spectro - SureColor SC-P8000 STD - SureColor SC-P800 - SureColor SC-P7000V - SureColor SC-P7000 Violet Spectro - SureColor SC-P7000 Series - SureColor SC-P7000 STD Spectro - SureColor SC-P7000 STD - SureColor SC-P6000 - SureColor SC-P6000 STD Spectro - SureColor SC-P6000 STD - SureColor SC-P5000 Violet Spectro - SureColor SC-P5000 Violet - SureColor SC-P5000 STD Spectro - SureColor SC-P5000 STD - SureColor SC-P20000 - SureColor SC-P10000 - Epson SureColor SC-T7000 - Epson SureColor SC-T5000 - Epson SureColor SC-T3000 - Epson Stylus Pro WT7900 Designer Edition - Epson Stylus Pro WT7900 - Epson Stylus Pro 9900 Spectro Proofer - Epson Stylus Pro 9900 - Epson Stylus Pro 9890 SpectroProofer - Epson Stylus Pro 9890 - Epson Stylus Pro 9700 - Epson Stylus Pro 7900 Spectro Proofer - Epson Stylus Pro 7900 - Epson Stylus Pro 7890 SpectroProofer - Epson Stylus Pro 7700 - Epson Stylus Pro 4900 SpectroProofer - Epson Stylus Pro 4900 Spectro Proofer Designer Edition - Epson Stylus Pro 4900 Spectro M1 - Epson Stylus Pro 4900 Designer Edition - Epson Stylus Pro 4900 - Epson Stylus Pro 4880 - Epson Stylus Pro 4800 - Epson Stylus Pro 11880
Country of origin
Japan
Finish type
Lustre
Harmonized System (HS) code
37032000
Master (outer) case height
170 mm
Master (outer) case length
590 mm
Master (outer) case width
170 mm
Media weight
260 g/m²
Package depth
590 mm
Package height
170 mm
Package weight
5.46 kg
Package width
170 mm
Pallet gross height
102 cm
Pallet gross length
120 cm
Pallet gross width
80 cm
Pallet height (UK)
102 cm
Pallet length (UK)
120 cm
Pallet width (UK)
100 cm
Products per master (outer) case
1 pc(s)
Products per pallet
54 pc(s)
Products per pallet (UK)
66 pc(s)
Products per pallet layer
9 pc(s)
Products per pallet layer (UK)
11 pc(s)
Quantity per pack
1 pc(s)
Roll length
30.5 m
Roll width
50.8 cm

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