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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Epson EcoTank ET-16650 Inkjet A3 4800 x 1200 DPI 32 ppm Wi-Fi

Epson EcoTank ET-16650 Inkjet A3 4800 x 1200 DPI 32 ppm Wi-Fi
Epson EcoTank ET-16650 Inkjet A3 4800 x 1200 DPI 32 ppm Wi-Fi
Epson EcoTank ET-16650 Inkjet A3 4800 x 1200 DPI 32 ppm Wi-Fi
Epson EcoTank ET-16650 Inkjet A3 4800 x 1200 DPI 32 ppm Wi-Fi
Epson EcoTank ET-16650 Inkjet A3 4800 x 1200 DPI 32 ppm Wi-Fi
Epson EcoTank ET-16650 Inkjet A3 4800 x 1200 DPI 32 ppm Wi-Fi
Epson EcoTank ET-16650 Inkjet A3 4800 x 1200 DPI 32 ppm Wi-Fi
Epson EcoTank ET-16650 Inkjet A3 4800 x 1200 DPI 32 ppm Wi-Fi
Epson EcoTank ET-16650 Inkjet A3 4800 x 1200 DPI 32 ppm Wi-Fi
Epson EcoTank ET-16650 Inkjet A3 4800 x 1200 DPI 32 ppm Wi-Fi
Epson EcoTank ET-16650 Inkjet A3 4800 x 1200 DPI 32 ppm Wi-Fi
Epson EcoTank ET-16650 Inkjet A3 4800 x 1200 DPI 32 ppm Wi-Fi
Epson EcoTank ET-16650 Inkjet A3 4800 x 1200 DPI 32 ppm Wi-Fi
Epson EcoTank ET-16650 Inkjet A3 4800 x 1200 DPI 32 ppm Wi-Fi
Epson EcoTank ET-16650 Inkjet A3 4800 x 1200 DPI 32 ppm Wi-Fi
Epson EcoTank ET-16650 Inkjet A3 4800 x 1200 DPI 32 ppm Wi-Fi
Epson EcoTank ET-16650 Inkjet A3 4800 x 1200 DPI 32 ppm Wi-Fi
Epson EcoTank ET-16650 Inkjet A3 4800 x 1200 DPI 32 ppm Wi-Fi
Epson EcoTank ET-16650 Inkjet A3 4800 x 1200 DPI 32 ppm Wi-Fi
Epson EcoTank ET-16650 Inkjet A3 4800 x 1200 DPI 32 ppm Wi-Fi
Epson EcoTank ET-16650 Inkjet A3 4800 x 1200 DPI 32 ppm Wi-Fi
Epson EcoTank ET-16650 Inkjet A3 4800 x 1200 DPI 32 ppm Wi-Fi
Epson EcoTank ET-16650 Inkjet A3 4800 x 1200 DPI 32 ppm Wi-Fi
Epson EcoTank ET-16650 Inkjet A3 4800 x 1200 DPI 32 ppm Wi-Fi
Epson EcoTank ET-16650 Inkjet A3 4800 x 1200 DPI 32 ppm Wi-Fi
Epson EcoTank ET-16650 Inkjet A3 4800 x 1200 DPI 32 ppm Wi-Fi
Epson EcoTank ET-16650 Inkjet A3 4800 x 1200 DPI 32 ppm Wi-Fi
Epson EcoTank ET-16650 Inkjet A3 4800 x 1200 DPI 32 ppm Wi-Fi
Epson EcoTank ET-16650 Inkjet A3 4800 x 1200 DPI 32 ppm Wi-Fi
Epson EcoTank ET-16650 Inkjet A3 4800 x 1200 DPI 32 ppm Wi-Fi
Epson EcoTank ET-16650 Inkjet A3 4800 x 1200 DPI 32 ppm Wi-Fi
Epson EcoTank ET-16650 Inkjet A3 4800 x 1200 DPI 32 ppm Wi-Fi
Epson EcoTank ET-16650 Inkjet A3 4800 x 1200 DPI 32 ppm Wi-Fi
Epson EcoTank ET-16650 Inkjet A3 4800 x 1200 DPI 32 ppm Wi-Fi
Epson EcoTank ET-16650 Inkjet A3 4800 x 1200 DPI 32 ppm Wi-Fi
Epson EcoTank ET-16650 Inkjet A3 4800 x 1200 DPI 32 ppm Wi-Fi
Epson EcoTank ET-16650 Inkjet A3 4800 x 1200 DPI 32 ppm Wi-Fi
Epson EcoTank ET-16650 Inkjet A3 4800 x 1200 DPI 32 ppm Wi-Fi
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R36,970
High performance printingA3+ print, scan, copy and fax with this fast, feature-rich EcoTank. It offers a low cost per page, 550-sheet tray capacity and 50-sheet ADF.This feature-rich EcoTank makes light of A3+ tasks, while offering a low cost per page. A3+ jobs can be accomplished quickly thanks to ... Read More
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Stock Out Of StockNo Stock Code 117158 Brand EPSON Model C11CH71401 Warranty 2 Years

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High performance printing
A3+ print, scan, copy and fax with this fast, feature-rich EcoTank. It offers a low cost per page, 550-sheet tray capacity and 50-sheet ADF.

This feature-rich EcoTank makes light of A3+ tasks, while offering a low cost per page. A3+ jobs can be accomplished quickly thanks to fast print and scan speeds, two 250-sheet front trays, a 50-sheet rear feed, and a 50-sheet A3 ADF. Print how you like with mobile printing, Ethernet and a 10.9cm LCD touchscreen with hard keys.

Get more done in less time
Get the edge with this fast and efficient printer that can deliver a first page in as little as 5½ seconds. Coupled with fast double-sided printing, and a high speed Automatic Document Feeder, you’ll be able to speed through everyday tasks.

Feature-rich A3 EcoTank
The ET-16650 is designed for A3 tasks with A3+ print, scan, copy and fax. It's easy to navigate the extensive range of features via the 10.9cm LCD touchscreen and hard keys.

Keep on saving
Save every time you print with this EcoTank that delivers an incredibly low cost per page. Unlike other printers, EcoTank features large ink tanks that you fill with low-cost ink bottles.

End interuptions
Minimising refills, this EcoTank can print thousands of pages before needing more ink, while the two A3 paper trays offer a capacity of 500-sheets. Free yourself from manual page loading with a generous 50-sheet rear feed and A3 ADF.

Print from almost anywhere
It's easy to print from mobiles, tablets and laptops using EcoTank. With Wi-Fi and Wi-Fi Direct, you can send documents to print from smart devices using the Epson iPrint app.

Easy to use and reliable
Filling the large front ink tanks is simple with the resealable, intuitive and drip-free ink bottles.The heat- free PrecisionCore printhead is renowned for its speed, quality, reliability and efficiency, and will last the lifetime of the printer.

Epson EcoTank ET-16650. Print technology: Inkjet, Printing: Colour printing, Maximum resolution: 4800 x 1200 DPI, Print speed (colour, normal quality, A4/US Letter): 32 ppm. Copying: Colour copying. Scanning: Colour scanning, Optical scanning resolution: 1200 x 2400 DPI. Faxing: Colour faxing. Maximum ISO A-series paper size: A3. Wi-Fi. Direct printing. Product colour: Black

Key Highlights
  • Home & office Inkjet Colour printing
  • 4800 x 1200 DPI
  • Printing colours: Black
  • A3 32 ppm
  • Colour copying Colour scanning Colour faxing
  • Epson Connect, Epson iPrint, Epson Email Print, Epson Remote Print, Apple AirPrint
  • Direct printing
  • USB port Wi-Fi Ethernet LAN
  • 21 kg
Specifications
AC input frequency
50 - 60 Hz
AC input voltage
220 - 240 V
Auto document feeder (ADF)
Yes
Auto document feeder (ADF) input capacity
50 sheets
Auto-redialing
Yes
Borderless printing
Yes
Built-in display
Yes
Cables included
AC
Card reader integrated
No
Cartridge(s) included
Yes
Colour display
Yes
Compatible operating systems
Mac OS X 10.6.8 or later, Windows 10 (32/64 bit), Windows 7 (32/64 bit), Windows 8 (32/64 Bit), Windows 8.1 (32/64 bit), Windows Server 2008 R2, Windows Server 2012 R2, Windows Server 2016, Windows Vista (32/64 Bit), Windows XP Professional x64 Edition SP2 or later, Windows XP SP3 or later (32-bit), Windows Server 2003 R2, Windows Server 2003 SP2 or later
Control type
Touch
Copying
Colour copying
Country of origin
Indonesia
Depth
500 mm
Direct printing
Yes
Display
LCD
Display diagonal
10.9 cm (4.3")
Document formats supported
PDF
Duplex copying
Yes
Duplex copying mode
Auto
Duplex faxing
Yes
Duplex print speed (black, normal quality, A4/US Letter)
21 ppm
Duplex print speed (colour, normal quality, A4/US Letter)
21 ppm
Duplex print speed (ISO/IEC 24734) colour
6 ipm
Duplex print speed (ISO/IEC 24734) mono
11.5 ipm
Duplex print speed (ISO/IEC 24734, A4) black
21 ppm
Duplex print speed (ISO/IEC 24734, A4) colour
21 ppm
Duplex printing
Yes
Duplex printing mode
Auto
Duplex scan speed (black)
11.5 ppm
Duplex scan speed (colour)
6 ppm
Duplex scanning
Yes
Duplex scanning mode
Auto
Energy Star Typical Electricity Consumption (TEC)
0.14 kWh/week
Envelopes sizes
10, DL
Error Correction Mode (ECM)
Yes
Ethernet LAN
Yes
Fax forwarding
Yes
Fax forwarding to
E-mail, Folder, PC
Fax memory
6 MB
Fax polling
Yes
Fax speed dialing (max numbers)
200
Fax transmission speed
3 sec/page
Faxing
Colour faxing
Harmonized System (HS) code
84433100
Height
350 mm
Image formats supported
BMP, JPEG, TIFF, PNG
Included cartridge capacity (black)
4500 pages
Included cartridge capacity (CMY)
2800 pages
Ink drop
3.8
ISO A-series sizes (A0...A9)
A3, A3+, A4, A5, A6
ISO B-series sizes (B0...B9)
B6
Mac operating systems supported
Mac OS X 10.6 Snow Leopard
Manual
Yes
Market positioning
Home & office
Maximum ISO A-series paper size
A3
Maximum resolution
4800 x 1200 DPI
Mobile printing technologies
Epson Connect, Epson iPrint, Epson Email Print, Epson Remote Print, Apple AirPrint
Modem speed
33.6 Kbit/s
Number of print cartridges
4
Optical scanning resolution
1200 x 2400 DPI
Package depth
585 mm
Package height
440 mm
Package weight
24.6 kg
Package width
558 mm
Pallet gross weight
0 g
Pallet weight (UK)
0 g
Paper tray 1 input capacity
250 sheets
Paper tray 2 input capacity
250 sheets
Paper tray media types
Envelopes
Paper tray media weight
64 - 255 g/m²
Power consumption (copying)
19 W
Power consumption (off)
0.2 W
Power consumption (ready)
9.5 W
Power consumption (sleep)
0.8 W
Print head nozzles
800 nozzles black, 800 nozzles per colour
Print speed (black, normal quality, A4/US Letter)
32 ppm
Print speed (colour, normal quality, A4/US Letter)
32 ppm
Print speed (ISO/IEC 24734) black
25 ppm
Print speed (ISO/IEC 24734) colour
25 ppm
Print speed (ISO/IEC 24734) mono
25 ipm
Print technology
Inkjet
Printing
Colour printing
Printing colours
Black
Printing method
Epson PrecisionCore
Product colour
Black
Products per pallet
8 pc(s)
Products per pallet (UK)
8 pc(s)
Quantity per pack
1 pc(s)
Replacement cartridges
T542120-S, T542320-S, T542220-S, T542520-S, T542420-S
Scan speed (black)
26 inch/min
Scan speed (colour)
9 inch/min
Scan technology
CIS
Scan to
Cloud
Scanning
Colour scanning
Security algorithms
64-bit WEP, 128-bit WEP, WPA-PSK, WPA-TKIP
Server operating systems supported
Windows Server 2008 R2, Windows Server 2012 R2, Windows Server 2016, Windows Server 2003 R2, Windows Server 2003
Speed dialling
Yes
Time to first page (black, normal)
5.5 s
Time to first page (colour, normal)
5.5 s
Total input capacity
550 sheets
Total number of input trays
3
Total output capacity
125 sheets
Touchscreen
Yes
USB port
Yes
Weight
21 kg
Wi-Fi
Yes
Wi-Fi standards
802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Width
515 mm
Windows operating systems supported
Windows 10, Windows 10 x64, Windows 7, Windows 7 x64, Windows 8, Windows 8 x64, Windows 8.1, Windows 8.1 x64, Windows Vista, Windows Vista x64, Windows XP Professional x64, Windows XP

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