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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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ENGWE L20 3.0 BOOST 250W 20 inch Electric Bike (Gold)

ENGWE L20 3.0 BOOST 250W 20 inch Electric Bike (Gold)
ENGWE L20 3.0 BOOST 250W 20 inch Electric Bike (Gold)
ENGWE L20 3.0 BOOST 250W 20 inch Electric Bike (Gold)
ENGWE L20 3.0 BOOST 250W 20 inch Electric Bike (Gold)
ENGWE L20 3.0 BOOST 250W 20 inch Electric Bike (Gold)
ENGWE L20 3.0 BOOST 250W 20 inch Electric Bike (Gold)
ENGWE L20 3.0 BOOST 250W 20 inch Electric Bike (Gold)
ENGWE L20 3.0 BOOST 250W 20 inch Electric Bike (Gold)
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R24,723
+R92 Reward
The ENGWE L20 3.0 BOOST is a powerful and versatile electric bike designed for urban commuting and off-road adventures. Featuring a 250W brushless hub motor (750W peak) and a 48V 19.2Ah battery, it offers an impressive range of up to 140 km in pedal-assist mode. The 20x4.0 inch fat tires and front s... Read More
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Stock 11 Code 3053904 Brand ENGWE Model EN-L20BG Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
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The ENGWE L20 3.0 BOOST is a powerful and versatile electric bike designed for urban commuting and off-road adventures. Featuring a 250W brushless hub motor (750W peak) and a 48V 19.2Ah battery, it offers an impressive range of up to 140 km in pedal-assist mode. The 20x4.0 inch fat tires and front suspension fork provide a smooth ride on various terrains, while the Shimano 7-speed gearing and hydraulic disc brakes ensure reliable performance and control.

Advantages

High-capacity battery for extended range, fat tires for stability, hydraulic disc brakes for superior stopping power, and a smart LCD display for easy monitoring.

Suitable for

  • Daily commuting
  • Leisure rides
  • Light off-road trails

Key specifications

  • Motor: 250W brushless hub (750W peak)
  • Battery: 48V 19.2Ah (921.6 Wh)
  • Range: Up to 140 km (pedal assist) / 70 km (pure electric)
  • Top speed: 25 km/h (assisted)
  • Wheels: 20x4.0 inch fat tires
  • Brakes: Hydraulic disc brakes (front & rear)
  • Suspension: Front fork
  • Gearing: Shimano 7-speed
  • Frame: Aluminum alloy
  • Max load: 150 kg
  • Charging time: 6-7 hours
  • Extras: Integrated lights, fenders, rear rack

Recommendations

Ideal for riders seeking a reliable e-bike with long range and robust build. Always wear a helmet and follow local traffic laws.

Specifications
Activity
Cycling
Battery capacity
19.2 Ah
Battery life (max)
140 km
Battery type
Lithium-ion
Battery voltage
48 V
Brand
ENGWE
Category
Electric Bikes
Charging time
6-7 hours
Construction type
Step-through
EAN
6975639441088
Finish type
Matte
Helmet type
Bicycle Helmet
Input current
2 A
Input voltage
100-240 V
International Protection (IP) code
IPX5
Model
L20 3.0 BOOST
MPN
EN-L20BG
Product main colour
Gold
Ventilation
Passive
Weight
41.5 kg
Price history over the last 6 months
ENGWE L20 3.0 BOOST 250W 20 inch Electric Bike (Gold)
Current
R24,723
Lowest
R22,521
Highest
R24,723
Change 24H
+R1,962   +9%
Week
+R2,203   +10%
Month
+R2,118   +9%

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