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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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DUDAO K14+ 20000mAh 22.5W Power Bank with Built-in Lightning and USB-C Cables - Black

DUDAO K14+ 20000mAh 22.5W Power Bank with Built-in Lightning and USB-C Cables - Black
DUDAO K14+ 20000mAh 22.5W Power Bank with Built-in Lightning and USB-C Cables - Black
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R582
High-capacity 20000mAh power bank delivering 22.5W fast charging via USB-C, USB-A, and integrated Lightning and USB-C cables. The DUDAO K14+ keeps smartphones, tablets, and wearables powered throughout the day with Power Delivery and Quick Charge support.AdvantagesFour output options—two built-in ca... Read More
Out Of Stock
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Stock Out Of Stock Code 3366420 Brand DUDAO Model 6977196680016 Warranty 2 Years

Shipping & Returns

Estimated delivery Wednesday, October 7
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival

High-capacity 20000mAh power bank delivering 22.5W fast charging via USB-C, USB-A, and integrated Lightning and USB-C cables. The DUDAO K14+ keeps smartphones, tablets, and wearables powered throughout the day with Power Delivery and Quick Charge support.

Advantages

Four output options—two built-in cables and two ports—let you charge up to four devices simultaneously. The compact ABS+PC housing houses a lithium-polymer cell with comprehensive circuit protection, while LED indicators show remaining capacity at a glance.

Suitable for

  • iPhone and iPad users needing a Lightning cable on the go
  • Android devices, headphones, and smartwatches via USB-C
  • Travelers requiring multiple device charges from a single pack
  • Emergency power for navigation, communication, and entertainment

Key specifications

  • Battery capacity: 20000 mAh lithium-polymer
  • Max output: 22.5W (USB-C PD, USB-A QC)
  • Outputs: USB-C port, USB-A port, built-in Lightning cable, built-in USB-C cable
  • Input: USB-C 18W PD (5V/3A, 9V/2A, 12V/1.5A)
  • Safety: overcharge, over-discharge, overcurrent, short-circuit protection
  • Colour: Black

Recommendations

Ideal for users who want a no-fuss charging solution with cables always attached. The 20000mAh capacity provides multiple full charges, and the 22.5W output quickly tops up compatible devices.

Specifications
Box Height (mm)
250
Box Length (mm)
400
Box Weight Brutto (kg)
0.5
Box Width (mm)
300
Brand
DUDAO
Cable Included
Yes
Category
Power Bank
Circuit Protection
Overcharge, over-discharge, overcurrent, short circuit
Depth (mm)
25
EAN
6977196680016
EAN Code
6977196680016
External Color
Black
Height (mm)
150
Material
ABS + PC
Maximum Output Power
22.5 W
Model
K14+
MPN
6977196680016
Nominal Weight
0.4
Pack Weight Netto (kg)
0.45
Packs in Box
20
Pieces in pack
1
Product colour
Black
Product type
Power Bank
Special features
Built-in Lightning cable, built-in USB-C cable, LED indicators, overcharge protection, over-discharge protection, overcurrent protection, short-circuit protection
Warranty Term (month)
24
Warranty Validation Criteria
Serial number
Width (mm)
75
Price history over the last 6 months
DUDAO K14+ 20000mAh 22.5W Power Bank with Built-in Lightning and USB-C Cables - Black
Current
R582
Lowest
R566
Highest
R582
Change 24H
+R10   +2%
Week
+R15   +3%
Month
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