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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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Dudao K13Pro 20000mAh Powerbank with Built-in Cable Black

Dudao K13Pro 20000mAh Powerbank with Built-in Cable Black
Dudao K13Pro 20000mAh Powerbank with Built-in Cable Black
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R345
The Dudao K13Pro is a high-capacity 20000mAh power bank featuring built-in cables for ultimate convenience. With a sleek black design and robust safety features, it is the perfect portable charging solution for smartphones, tablets, and other USB devices.AdvantagesEquipped with a large 20000mAh batt... Read More
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Stock Out Of StockNo Stock Code 2951408 Brand DUDAO Model 6977196680276 Warranty 2 Years

Shipping & Returns

The Dudao K13Pro is a high-capacity 20000mAh power bank featuring built-in cables for ultimate convenience. With a sleek black design and robust safety features, it is the perfect portable charging solution for smartphones, tablets, and other USB devices.

Advantages

Equipped with a large 20000mAh battery, the K13Pro can charge multiple devices simultaneously. The integrated USB-C, Lightning, and Micro USB cables eliminate the need to carry separate cords, making it ideal for travel and daily use. LED indicators keep you informed of the remaining power.

Suitable for

  • Smartphones (iPhone, Android)
  • Tablets
  • Bluetooth headphones and speakers
  • Other USB-powered devices

Key specifications

  • Battery Capacity: 20000 mAh
  • Rated Capacity: 12000 mAh (at 5V)
  • Battery Type: Lithium Polymer
  • Input: Micro USB (5V/2A), USB-C (5V/2A)
  • Output: USB-A (5V/2A), Built-in USB-C Cable (5V/2A), Built-in Lightning Cable (5V/2A), Built-in Micro USB Cable (5V/2A)
  • Total Output: 5V/2A (Max)
  • Simultaneous Charging: Up to 4 devices
  • Material: ABS + PC
  • Color: Black
  • Charging Indicators: LED
  • Safety Features: Overcharge, Over-discharge, Overcurrent, Short circuit protection

Recommendations

For optimal performance, use a quality USB cable and adapter. The power bank is compatible with most devices that charge via USB. Ensure the built-in cables are handled with care to avoid damage.

Specifications
Brand
Dudao
Cable Included
Built-in USB-C, Lightning, Micro USB
Category
Power Bank
Circuit Protection
Overcharge, Over-discharge, Overcurrent, Short circuit
EAN
6977196680276
External Color
Black
Material
ABS + PC
Model
K13Pro
MPN
6977196680276
Product colour
Black
Product type
Power Bank
Special features
Built-in cables, LED indicator
Weight
0.4 kg
Price history over the last 6 months
Dudao K13Pro 20000mAh Powerbank with Built-in Cable Black
Current
R345
Lowest
R251
Highest
R345
Change 24H
+R18   +5%
Week
+R13   +4%
Month
+R94   +37%

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